Alemba Service Manager Reviews in January 2025: User Ratings, Pros & Cons

"Simple, Realistic, Ease of Use and Cost effective IT Service Management tool."

What do you like best about Alemba Service Manager? The best thing about vFire is the dashboard view and time stamp on the service request. Dashboard view offers great customization options, upto 15 types of columns can be added in a regular view. Reports are exported in excel, they look nice and sorted. The integration of the users information with on premise Active Directory is really good and shows a lot of detailed information. What do you dislike about Alemba Service Manager? The ...

"Excellent Program"

What do you like best about Alemba Service Manager? Loved being able to control everything from my desktop instead of removing into the server and having to go through there. What do you dislike about Alemba Service Manager? There was nothing I disliked about this program. What problems is Alemba Service Manager solving and how is that benefiting you? The ease of using virtualized servers from my desk at work.

"VMWare"

What do you like best about Alemba Service Manager? I like how easy it is to use the application. It's very user friendly and easy to set up. I was able to remote in anywhere I had an internet connection which made working from home more convenient. I was always able to get work done anywhere at anytime. What do you dislike about Alemba Service Manager? There were no way to calculate depreciation. I've found some software that does and this is not a product that does. Sometimes, when the ...

"Best software available to maintain virtual machines"

What do you like best about Alemba Service Manager? Best software available to maintain virtual machines What do you dislike about Alemba Service Manager? There is nothing much I dislike in this software What problems is Alemba Service Manager solving and how is that benefiting you? Maintenance of virtual machines

"Great program! Easy to use! "

What do you like best about Alemba Service Manager? I love the ability to use the program as a telecommuter. It gives our company to hire many agents that work from home. Without having to worry about having open office space or not enough. What do you dislike about Alemba Service Manager? Sometimes it times out and freezes, but many programs do the same thing. It has been known to completely reset a desktop, however, that has rarely happened. Recommendations to others considering Alemba ...

"Robust and highly customizable."

What do you like best about Alemba Service Manager? My company has been using VSM for a few years now. We have been able to integrate a tremendous amount of our day-to-day processes into the tool. What do you dislike about Alemba Service Manager? The user interface isn’t quite the easiest to use, initially, but becomes easier in time. What problems is Alemba Service Manager solving and how is that benefiting you? We have streamlined many of our corporate processes by using the tool. Many of ...

"Best Service Manager"

What do you like best about Alemba Service Manager? Service Manager enables IT to deliver and manage physical, virtual, and Cloud-based IT services in a standardized and scalable way. What do you dislike about Alemba Service Manager? there is nothing that I dislike about VMware Service Manager Recommendations to others considering Alemba Service Manager: go for it!! What problems is Alemba Service Manager solving and how is that benefiting you? Managing Cloud-based IT services of our ...

"Powerful automated IT service managment"

What do you like best about Alemba Service Manager? The VMware service manager is fantastic. What do you dislike about Alemba Service Manager? The VMware service is improving product. Recommendations to others considering Alemba Service Manager: I strongly suggest to try out the automated service for few months and see the results. What problems is Alemba Service Manager solving and how is that benefiting you? These are the benefits that I have observed: 1- Provides cloud consumers a ...

"user friendly "

What do you like best about Alemba Service Manager? ease of use and interface makes everything easy to find What do you dislike about Alemba Service Manager? Nothing, we have been using this with Cisco SUCM & Paging systems with no issues What problems is Alemba Service Manager solving and how is that benefiting you? Cisco and paging system

"Helps me a lot to virtually manage my services across IT opeartions"

What do you like best about Alemba Service Manager? Virtualization and Platform usage. Help me manage my day to day IT operation across IT section in my organization. What do you dislike about Alemba Service Manager? Desktop based instance is not so popular among users Recommendations to others considering Alemba Service Manager: Its the best platform on IT planed to use and standup a virtual environment with ease of use in day to day operations. What problems is Alemba Service Manager ...