Alemba Service Manager Reviews in February 2025: User Ratings, Pros & Cons

"Simple, Realistic, Ease of Use and Cost effective IT Service Management tool."

What do you like best about Alemba Service Manager? The best thing about vFire is the dashboard view and time stamp on the service request. Dashboard view offers great customization options, upto 15 types of columns can be added in a regular view. Reports are exported in excel, they look nice and sorted. The integration of the users information with on premise Active Directory is really good and shows a lot of detailed information. What do you dislike about Alemba Service Manager? The ...

"Vfire is an enterprise service management application with ease of use"

What do you like best about Alemba Service Manager? I am using vFire Core version 9.6 for incident management and handling service request. It gives me easy reports on the desired formats. Also , I like the dashboard view. What do you dislike about Alemba Service Manager? There is nothing to dislike except some sluggish performance while using the web interface Recommendations to others considering Alemba Service Manager: If you're looking out of ITSM tools, take a look at Vfire modern ...

"Vfire is an enterprise service management application with ease of use"

What do you like best about Alemba Service Manager? I am using vFire Core version 9.6 for incident management and handling service request. It gives me easy reports on the desired formats. Also , I like the dashboard view. What do you dislike about Alemba Service Manager? There is nothing to dislike except some sluggish performance while using the web interface Recommendations to others considering Alemba Service Manager: If you're looking out of ITSM tools, take a look at Vfire modern ...

"Excellent Program"

What do you like best about Alemba Service Manager? Loved being able to control everything from my desktop instead of removing into the server and having to go through there. What do you dislike about Alemba Service Manager? There was nothing I disliked about this program. What problems is Alemba Service Manager solving and how is that benefiting you? The ease of using virtualized servers from my desk at work.

"a big headache "

What do you like best about Alemba Service Manager? how it can show you what tickets need to be looked at and outstanding tickets. the reports that is produced are good for managers and service desk managers What do you dislike about Alemba Service Manager? service keeps crashing confusing to use when something is entered wrong the software does not tell you where its wrong Recommendations to others considering Alemba Service Manager: look around and see what else is out there What problems ...

"VMware Service Manager for IT service provider to provide application support"

What do you like best about Alemba Service Manager? VMware Service Manager manages large amounts of virtual machines without feeling overwhelmed. Each VM tree is available and simple to navigate.I have used this on several client projects and it integrates very well with their business workflows. Most of the standard IT processes like Incident management, problem management ,change management etc are easy to setup up out of the box.This tool is just a great solution for cloud ...

"VMware Service Manager for IT service provider to provide application support"

What do you like best about Alemba Service Manager? VMware Service Manager manages large amounts of virtual machines without feeling overwhelmed. Each VM tree is available and simple to navigate.I have used this on several client projects and it integrates very well with their business workflows. Most of the standard IT processes like Incident management, problem management ,change management etc are easy to setup up out of the box.This tool is just a great solution for cloud ...

"VMWare"

What do you like best about Alemba Service Manager? I like how easy it is to use the application. It's very user friendly and easy to set up. I was able to remote in anywhere I had an internet connection which made working from home more convenient. I was always able to get work done anywhere at anytime. What do you dislike about Alemba Service Manager? There were no way to calculate depreciation. I've found some software that does and this is not a product that does. Sometimes, when the ...

"Powerful and flexible ITSM application"

What do you like best about Alemba Service Manager? The VMWare Service Manager is a powerful ITSM software that has very good workflow engine to control the ITSM processes/. I have used this on several client projects and it integrates very well with their business workflows. Most of the standard IT processes like Incident management, problem management ,change mangement etc. are easy to setup up out of the box. It is also a cloud based application and can be easily deployed on client ...

"Best software available to maintain virtual machines"

What do you like best about Alemba Service Manager? Best software available to maintain virtual machines What do you dislike about Alemba Service Manager? There is nothing much I dislike in this software What problems is Alemba Service Manager solving and how is that benefiting you? Maintenance of virtual machines