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GLPI is an award-winning Service Management platform that allows its users to centrally manage help desk, CMDB, and asset management while also providing access to project management, financial management, configuration, and administrative capabilities. A powerful solution for companies of all sizes, GLPI offers streamlined efficiency, flexibility and control. It is the perfect software to help manage time, resources, and networks.
Free Trial available
Large Enterprises
Medium Business
Small Business
SaaS/Web/Cloud
Mobile - Android
Installed - Windows
Installed - Mac
View demo
Free Trial
Yes, It's available
Pricing Model
Free trial
Paid Plans (Open-source /Subscription )
Pricing Plans
GLPI Community
CMDB
Helpdesk
Financial Management
Project Management
Administration
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GLPI Network Cloud
Price for 1 IT agent
IT assets unlimited
End users unlimited
Support L.3 unlimited
Community plugins*
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On-premises Basic
Up to 10 IT agents
Up to 500 IT assets
End users unlimited
Support L.3 unlimited
Community plugins
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On-premises Standard
Up to 50 IT agents
Up to 5000 IT assets
End users unlimited
Support L.3 unlimited
Community plugins
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Screenshots of the GLPI Pricing Page
Disclaimer: Pricing information for GLPI is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .
GLPI stands out as a highly customizable open-source IT asset and support ticket system that has garnered praise for its adaptability to varying needs. Users appreciate its comprehensive ticket management capabilities and integration possibilities. The platform's intuitive graphical interface and ease of use make handling tasks a breeze, while its reporting ...Read more
Highly customizable open-source IT asset management and support ticket system with a strong supporting community.
Easy to use and customize, offering a complete ITSM solution.
Excellent graphical interface with easy handling and reporting features.
Provides project and contract management, automatic inventory, and deployment in multiple environments.
Newcomers may find the richness of features and customizations overwhelming without proper support.
Limited selection in the Marketplace may restrict access to advanced functionalities and connectors.
User Review
MA
Michael A
12/14/23
"GLPI is the best open source ITIL system I ever met."
What do you like best about GLPI? Very customizable open-source IT assets management & support ticket system with a large supporting community. What ...
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JA
Javier A
11/13/23
"Complete and highly integrable ticket management"
What do you like best about GLPI? It is an open source tool that allows you to perform a complete ticket management that can be adjusted to your needs
JA
Javier A
11/13/23
"Complete and highly integrable ticket management"
What do you like best about GLPI? It is an open source tool that allows you to perform a complete ticket management that can be adjusted to your needs
JG
Joseph G
01/10/23
"GLPI excellent platform for IT Asset Management"
What do you like best about GLPI? GLPI is an extraordinary IT asset and IT service management system. One aspect that stands out the most is that it ...
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Airbus
Habitat
Doctolib
Senju
Comdata
la-poste
Rent-a-car
Customer Service
Online
Location
Paris, Île-de-France
Stuck on something? We're here to help with all the questions and answers in one place.
Some top alternatives to GLPI includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk and Scopedesk.
No, GLPI doesn't provide API.
Yes, GLPI provides a mobile app.
GLPI is located in Paris, Île-de-France
GLPI offers Free Trial, Open-source, Subscription pricing models
The starting price is not disclosed by GLPI. You can visit GLPI pricing page to get the latest pricing.
Researched by Rajat Gupta
