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GLPI - Service Desk Software

GLPI

Elevate your management with streamlined efficiency.

4.7

(57)
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GLPI is an award-winning Service Management platform that allows its users to centrally manage help desk, CMDB, and asset management while also providing access to project management, financial management, configuration, and administrative capabilities. A powerful solution for companies of all sizes, GLPI offers streamlined efficiency, flexibility and control. It is the perfect software to help manage time, resources, and networks.

Pricing

  • Free Trial available

Customer Type

  • Large Enterprises

  • Medium Business

  • Small Business

Platform Type

  • SaaS/Web/Cloud

  • Mobile - Android

  • Installed - Windows

  • Installed - Mac

GLPI software demo

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GLPI Pricing

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Free Trial

  • Yes, It's available

Pricing Model

  • Free trial

  • Paid Plans (Open-source /Subscription )

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Screenshots of the GLPI Pricing Page

Disclaimer: Pricing information for GLPI is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

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GLPI Reviews & Ratings

4.7

Excellent

Based on 57 ratings & 40 reviews

Rating Distribution

Excellent

(30)

Very Good

(10)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review generated by AI

GLPI stands out as a highly customizable open-source IT asset and support ticket system that has garnered praise for its adaptability to varying needs. Users appreciate its comprehensive ticket management capabilities and integration possibilities. The platform's intuitive graphical interface and ease of use make handling tasks a breeze, while its reporting ...Read more

GLPI pros and cons

  • Highly customizable open-source IT asset management and support ticket system with a strong supporting community.

  • Easy to use and customize, offering a complete ITSM solution.

  • Excellent graphical interface with easy handling and reporting features.

  • Provides project and contract management, automatic inventory, and deployment in multiple environments.

  • Allows for free calls and easy international communication.

  • Newcomers may find the richness of features and customizations overwhelming without proper support.

  • Limited selection in the Marketplace may restrict access to advanced functionalities and connectors.

User Review

MA

Michael A

12/14/23

5 out of 5

"GLPI is the best open source ITIL system I ever met."

What do you like best about GLPI? Very customizable open-source IT assets management & support ticket system with a large supporting community. What ...

Read more

JA

Javier A

11/13/23

4 out of 5

"Complete and highly integrable ticket management"

What do you like best about GLPI? It is an open source tool that allows you to perform a complete ticket management that can be adjusted to your needs

JA

Javier A

11/13/23

4 out of 5

"Complete and highly integrable ticket management"

What do you like best about GLPI? It is an open source tool that allows you to perform a complete ticket management that can be adjusted to your needs

JG

Joseph G

01/10/23

4.5 out of 5

"GLPI excellent platform for IT Asset Management"

What do you like best about GLPI? GLPI is an extraordinary IT asset and IT service management system. One aspect that stands out the most is that it ...

Read more

GLPI Customers

Airbus-logo

Airbus

Habitat-logo

Habitat

Doctolib-logo

Doctolib

Senju-logo

Senju

Comdata-logo

Comdata

la-poste-logo

la-poste

Rent-a-car-logo

Rent-a-car

GLPI Support

Customer Service

Online

Location

Paris, Île-de-France

Reach out to GLPI Social channels

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Some top alternatives to GLPI includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk and Scopedesk.

No, GLPI doesn't provide API.

Yes, GLPI provides mobile app.

GLPI is located in Paris, Île-de-France

GLPI offers Free Trial, Open-source, Subscription pricing models

We don't have information regarding integrations of the GLPI as of now.

The starting price is not disclosed by GLPI. You can visit GLPI pricing page to get the latest pricing.

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Researched by Rajat Gupta