spotsaas-logo
Get Listed

Compare GLPI vs SolarWinds Service Desk vs Freshservice vs ManageEngine ServiceDesk Plus

GLPI - Service Desk Software
Get Quote
Get Quote

Overview

Description

GLPI is an award-winning Service Management platform that allows its users to centrally manage help desk, CMDB, and asset management while also providing access to project management, ... Read More

SolarWinds Service Desk helps IT teams track, manage and resolve incidents faster. This service desk software offers revolutionary self-help technology that puts customers in control of ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $19
Free Trial Availability
User Ratings

4.7

(57)
Get Quote
Get Quote

Software Demo

Demo

View demo

View demo

Features

Total Features

0 Features

0 Features

Unique Features

No features

No features

Get Quote
Get Quote

Pricing

Pricing Option
      Starting From
      • Not Available
      • $19
      Pricing Pans
      • Not Available
      • Not Available
      Pricing Pageglpi pricingsolarwinds-service-desk pricing

      Other Details

      Organization Types supported
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      Platforms Supported
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Not Available
      • Available
      Get Quote
      Get Quote

      User Reviews

      User Ratings
      Rating Distribution

      Excellent

      30

      Very Good

      10

      Good

      0

      Poor

      0

      Terible

      0

      Excellent

      97

      Very Good

      61

      Good

      6

      Poor

      1

      Terible

      1

      Expert's Review generated by AI

      GLPI stands out as a highly customizable open-source IT asset and support ticket system that has garnered praise for its adaptability to varying needs. Users appreciate its comprehensive ticket ...Read more

      No Expert ai Review available for the product

      Pros and Cons
      • Highly customizable open-source IT asset management and support ticket system with a strong supporting community.

      • Easy to use and customize, offering a complete ITSM solution.

      • Excellent graphical interface with easy handling and reporting features.

      • Provides project and contract management, automatic inventory, and deployment in multiple environments.

      • Allows for free calls and easy international communication.

      • Newcomers may find the richness of features and customizations overwhelming without proper support.

      • Limited selection in the Marketplace may restrict access to advanced functionalities and connectors.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Integrations

      Integration with other apps

      No Integration information available.

      Customers

      Customers
      Airbus

      Airbus

      Habitat

      Habitat

      Doctolib

      Doctolib

      No Customers information available.

      Media and Screenshots

      Screenshots
      Assests

      4 Screenshots

      All Networked Devices

      6 Screenshots

      Videos
      video-0

      4 Videos

      video-0

      1 Videos

      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Yes, both GLPI and SolarWinds Service Desk offer a Free Trial.

      GLPI is designed for Large Enterprises, Medium Business and Small Business.

      SolarWinds Service Desk is designed for Large Enterprises, Medium Business and Small Business.

      The starting price of SolarWinds Service Desk begins at $19/User/Month, while pricing details for GLPI are unavailable.

      Some top alternatives to GLPI includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Symantec ServiceDesk, IBM Control Desk, osTicket, TOPdesk, Spiceworks Help Desk, iSupport Software, Richdesk and Scopedesk.

      Some top alternatives to SolarWinds Service Desk includes Freshservice, ManageEngine ServiceDesk Plus, Ivanti Service Manager, Jira Service Desk, Symantec ServiceDesk, InvGate Service Desk, IBM Control Desk, HelpDesk, SysAid, Sitehelpdesk, HESK and TechExcel ServiceWise.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].