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GLPI stands out as a highly customizable open-source IT asset and support ticket system that has garnered praise for its adaptability to varying needs. Users appreciate its comprehensive ticket management capabilities and integration possibilities. The platform's intuitive graphical interface and ease of use make handling tasks a breeze, while its reporting ...Read more
Highly customizable open-source IT asset management and support ticket system with a strong supporting community.
Easy to use and customize, offering a complete ITSM solution.
Excellent graphical interface with easy handling and reporting features.
Provides project and contract management, automatic inventory, and deployment in multiple environments.
Newcomers may find the richness of features and customizations overwhelming without proper support.
Limited selection in the Marketplace may restrict access to advanced functionalities and connectors.
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MA
Michael A
12/14/23
"GLPI is the best open source ITIL system I ever met."
What do you like best about GLPI? Very customizable open-source IT assets management & support ticket system with a large supporting community. What do you dislike about GLPI?
JA
Javier A
11/13/23
"Complete and highly integrable ticket management"
What do you like best about GLPI? It is an open source tool that allows you to perform a complete ticket management that can be adjusted to your needs
JA
Javier A
11/13/23
"Complete and highly integrable ticket management"
What do you like best about GLPI? It is an open source tool that allows you to perform a complete ticket management that can be adjusted to your needs
JG
Joseph G
01/10/23
"GLPI excellent platform for IT Asset Management"
What do you like best about GLPI? GLPI is an extraordinary IT asset and IT service management system. One aspect that stands out the most is that it is a free and open-source application used to track and manage our organization's IT assets, such as computer equipment, mobile devices, software and network services.
FF
Francisco F
07/29/22
"The best way to keep track of your tickets."
What do you like best about GLPI? GLPI is a tool that provides an excellent graphical interface, handling is very easy to use and provides reporting according to the frequencies that are configured.
AA
Ahmed A
06/27/22
"Excellent open source for service desk"
What do you like best about GLPI? A complete ITSM solution. Easy to use and customize. An excellent tools for assest management and servce desk opertation
AA
Ahmed A
06/27/22
"Excellent open source for service desk"
What do you like best about GLPI? A complete ITSM solution. Easy to use and customize. An excellent tools for assest management and servce desk opertation
RA
Roni A
06/01/22
"GLPI: The best ISTM tool"
What do you like best about GLPI? Talking about the qualities of GLPI is very easy! It has several functions that help you manage your ICT park in addition to helping you manage ICT: It has project and contract management, it has the ability to automatically inventory your entire environment, it can be deployed in multiple environments, it has a vast documentation on the net and is extremely simple to install and maintain.
LC
Luis C
10/15/21
"The best solution for free calls"
What do you like best about GLPI? It let me do calls for free and can communicate easier internationally What do you dislike about GLPI?
LC
Luis C
10/15/21
"The best solution for free calls"
What do you like best about GLPI? It let me do calls for free and can communicate easier internationally What do you dislike about GLPI?
