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GLPI - Service Desk Software

GLPI Reviews in February 2025: User Ratings, Pros & Cons

Elevate your management with streamlined efficiency.

4.7

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GLPI Reviews & Ratings

4.7

Excellent

Based on 57 ratings & 40 reviews

Rating Distribution

Excellent

(30)

Very Good

(10)

Good

(0)

Poor

(0)

Terible

(0)

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Showing 1-10 out of 40

MA

Michael A

12/14/23

5 out of 5

"GLPI is the best open source ITIL system I ever met."

What do you like best about GLPI? Very customizable open-source IT assets management & support ticket system with a large supporting community. What do you dislike about GLPI?

JA

Javier A

11/13/23

4 out of 5

"Complete and highly integrable ticket management"

What do you like best about GLPI? It is an open source tool that allows you to perform a complete ticket management that can be adjusted to your needs

JA

Javier A

11/13/23

4 out of 5

"Complete and highly integrable ticket management"

What do you like best about GLPI? It is an open source tool that allows you to perform a complete ticket management that can be adjusted to your needs

JG

Joseph G

01/10/23

4.5 out of 5

"GLPI excellent platform for IT Asset Management"

What do you like best about GLPI? GLPI is an extraordinary IT asset and IT service management system. One aspect that stands out the most is that it is a free and open-source application used to track and manage our organization's IT assets, such as computer equipment, mobile devices, software and network services.

FF

Francisco F

07/29/22

5 out of 5

"The best way to keep track of your tickets."

What do you like best about GLPI? GLPI is a tool that provides an excellent graphical interface, handling is very easy to use and provides reporting according to the frequencies that are configured.

AA

Ahmed A

06/27/22

4.5 out of 5

"Excellent open source for service desk"

What do you like best about GLPI? A complete ITSM solution. Easy to use and customize. An excellent tools for assest management and servce desk opertation

AA

Ahmed A

06/27/22

4.5 out of 5

"Excellent open source for service desk"

What do you like best about GLPI? A complete ITSM solution. Easy to use and customize. An excellent tools for assest management and servce desk opertation

RA

Roni A

06/01/22

5 out of 5

"GLPI: The best ISTM tool"

What do you like best about GLPI? Talking about the qualities of GLPI is very easy! It has several functions that help you manage your ICT park in addition to helping you manage ICT: It has project and contract management, it has the ability to automatically inventory your entire environment, it can be deployed in multiple environments, it has a vast documentation on the net and is extremely simple to install and maintain.

LC

Luis C

10/15/21

4 out of 5

"The best solution for free calls"

What do you like best about GLPI? It let me do calls for free and can communicate easier internationally What do you dislike about GLPI?

LC

Luis C

10/15/21

4 out of 5

"The best solution for free calls"

What do you like best about GLPI? It let me do calls for free and can communicate easier internationally What do you dislike about GLPI?