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GLPI - Service Desk Software

GLPI Alternatives and Competitors

Elevate your management with streamlined efficiency.

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Alternatives of GLPI with

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List of the Top GLPI alternatives as of February 2025

Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.

Freshservice - Service Desk Software

Freshservice

RECOMMENDED

Streamline your support process with ease.

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Product Description

The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where customers can report issues and view status updates in real time with automatic service desk ticketing ...

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Common Features

No common features

Unique Features

No unique features

Pricing

Free Trial available

Starts from $19/User/Month when Billed Yearly

ManageEngine ServiceDesk Plus - Service Desk Software

ManageEngine ServiceDesk Plus

RECOMMENDED

Solving IT problems, keeping businesses running smoothly.

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Product Description

ServiceDesk Plus provides IT departments the right tools, at the right time, to solve problems and keep the organization running smoothly. From 24x7 monitoring to ticketing systems for help desks and field service organizations, advanced features for IT Service Management, and much more - ...

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Common Features

No common features

Unique Features

  • Incident Management

  • Asset Management

  • Knowledge Base

+ 3 more

Pricing

Free Trial available

ManageEngine ServiceDesk Plus offers custom pricing plan

SolarWinds Service Desk - Service Desk Software

SolarWinds Service Desk

Streamline IT service management with SolarWinds.

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Product Description

SolarWinds Service Desk helps IT teams track, manage and resolve incidents faster. This service desk software offers revolutionary self-help technology that puts customers in control of their issues and integrated tools that make it easier to deliver the right services at the right time.

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Common Features

No common features

Unique Features

No unique features

Pricing

Free Trial available, Try Now

Starts from $19/User/Month

Jira Service Desk - Service Desk Software

Jira Service Desk

Efficiently manage service requests with ease.

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Product Description

Jira Service Desk software offers the features that companies need to successfully deliver service desk applications, including issue management, change management, knowledge management and more. Jira Service Desk supports mixed on-premises and cloud deployment scenarios to better fit the ...

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Common Features

No common features

Unique Features

No unique features

Pricing

Free Trial available, Try Now

Starts from $10One-Time Payment, also offers free forever plan

Symantec ServiceDesk - Service Desk Software

Symantec ServiceDesk

Efficiently manage customer service and IT requests.

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4.0

(15)

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Product Description

ServiceDesk is a complete solution for tracking problem management and customer service. The software enables IT department to manage both internal IT service requests and also manages customer service requests, work orders, change orders, materials and document management. ServiceDesk Plus is ...

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Common Features

No common features

Unique Features

No unique features

Pricing

Symantec ServiceDesk offers custom pricing plan

IBM Control Desk - Service Desk Software

IBM Control Desk

Streamline your service desk with intelligent asset management.

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4.6

(15)

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Product Description

IBM Control Desk is a complete, network-based help desk and service desk software with integrated asset management capabilities. Control Desk will identify and manage assets at the time they are acquired, provide a single view of IT services delivered to end users, deliver real-time service ...

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Common Features

No common features

Unique Features

No unique features

Pricing

Free Trial available

IBM Control Desk offers custom pricing plan

9.6

Spot Score

osTicket - Help Desk Software

osTicket

Streamline customer service and save time with osTicket.

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4.3

(42)

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Product Description

osTicket is open source, web based help desk software that can be used to help track and resolve customer service issues. The software saves time, reduces email clutter, and helps departments deliver excellent service—all at a fraction of the cost of other ticketing systems. This is the right ...

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Common Features

No common features

Unique Features

  • Incident Management

  • Social Media Integration

  • Multi-Channel Communication

+ 13 more

Pricing

Free Trial available

Starts from $9/User/Month, also offers free forever plan

TOPdesk - Service Desk Software

TOPdesk

Efficiency and collaboration done right.

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2.3

(1)

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Product Description

TOPdesk helps companies run a more efficient and profitable Help Desk. Support technicians can track the cases they close and learn best practices from others in the organization. Call center agents can see what cases technicians are working on and prioritize tickets to keep the queue moving. ...

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Common Features

No common features

Unique Features

No unique features

Pricing

Free Trial available, Try Now

TOPdesk offers custom pricing plan

8.7

Spot Score

Spiceworks Help Desk - Help Desk Software

Spiceworks Help Desk

Effortless IT asset management at your fingertips.

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4.3

(30)

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Product Description

Spiceworks Help Desk is an IT asset management and help desk solution that seamlessly integrates with existing technology, providing with end-to-end visibility into the network. The software is dedicated to Searching, Managing, and Monitoring IT assets throughout the entire organization. Need a ...

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Common Features

No common features

Unique Features

  • Incident Management

  • Multi-Channel Communication

  • Customizable Branding

+ 9 more

iSupport Software - Service Desk Software

iSupport Software

Streamline IT support and customer service processes.

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4.3

(21)

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Product Description

iSupport Software enables businesses of any size to automate their IT help desk and customer service operations. With its intuitive enough interface and unparalleled feature set, this solution enables users to manage Incidents, Problems, Change Requests, CMDBs, Knowledge Bases, Assets, ...

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Common Features

No common features

Unique Features

No unique features

Pricing

iSupport Software offers custom pricing plan

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Researched by Rajat Gupta