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Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
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Product Description
The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where customers can report issues and view status updates in real time with automatic service desk ticketing ...
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No common features
Unique Features
No unique features
Pricing
Free Trial available
Starts from $19/User/Month when Billed Yearly
RECOMMENDED
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Product Description
ServiceDesk Plus provides IT departments the right tools, at the right time, to solve problems and keep the organization running smoothly. From 24x7 monitoring to ticketing systems for help desks and field service organizations, advanced features for IT Service Management, and much more - ...
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No common features
Unique Features
Incident Management
Asset Management
Knowledge Base
+ 3 more
Pricing
Free Trial available
ManageEngine ServiceDesk Plus offers custom pricing plan
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Product Description
SolarWinds Service Desk helps IT teams track, manage and resolve incidents faster. This service desk software offers revolutionary self-help technology that puts customers in control of their issues and integrated tools that make it easier to deliver the right services at the right time.
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Unique Features
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Pricing
Free Trial available, Try Now
Starts from $19/User/Month
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Product Description
Jira Service Desk software offers the features that companies need to successfully deliver service desk applications, including issue management, change management, knowledge management and more. Jira Service Desk supports mixed on-premises and cloud deployment scenarios to better fit the ...
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No common features
Unique Features
No unique features
Pricing
Free Trial available, Try Now
Starts from $10One-Time Payment, also offers free forever plan
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Product Description
ServiceDesk is a complete solution for tracking problem management and customer service. The software enables IT department to manage both internal IT service requests and also manages customer service requests, work orders, change orders, materials and document management. ServiceDesk Plus is ...
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Unique Features
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Pricing
Symantec ServiceDesk offers custom pricing plan
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Product Description
IBM Control Desk is a complete, network-based help desk and service desk software with integrated asset management capabilities. Control Desk will identify and manage assets at the time they are acquired, provide a single view of IT services delivered to end users, deliver real-time service ...
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No common features
Unique Features
No unique features
Pricing
Free Trial available
IBM Control Desk offers custom pricing plan
9.6
Spot Score
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Product Description
osTicket is open source, web based help desk software that can be used to help track and resolve customer service issues. The software saves time, reduces email clutter, and helps departments deliver excellent service—all at a fraction of the cost of other ticketing systems. This is the right ...
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No common features
Unique Features
Incident Management
Social Media Integration
Multi-Channel Communication
+ 13 more
Pricing
Free Trial available
Starts from $9/User/Month, also offers free forever plan
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Product Description
TOPdesk helps companies run a more efficient and profitable Help Desk. Support technicians can track the cases they close and learn best practices from others in the organization. Call center agents can see what cases technicians are working on and prioritize tickets to keep the queue moving. ...
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No common features
Unique Features
No unique features
Pricing
Free Trial available, Try Now
TOPdesk offers custom pricing plan
8.7
Spot Score
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Product Description
Spiceworks Help Desk is an IT asset management and help desk solution that seamlessly integrates with existing technology, providing with end-to-end visibility into the network. The software is dedicated to Searching, Managing, and Monitoring IT assets throughout the entire organization. Need a ...
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No common features
Unique Features
Incident Management
Multi-Channel Communication
Customizable Branding
+ 9 more
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Product Description
iSupport Software enables businesses of any size to automate their IT help desk and customer service operations. With its intuitive enough interface and unparalleled feature set, this solution enables users to manage Incidents, Problems, Change Requests, CMDBs, Knowledge Bases, Assets, ...
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No common features
Unique Features
No unique features
Pricing
iSupport Software offers custom pricing plan
Researched by Rajat Gupta