Compare GLPI vs osTicket vs Zoho Desk vs Zendesk Support

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	GLPI (40) Get Quote Get Quote	osTicket (42) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	GLPI is an award-winning Service Management platform that allows its users to centrally manage help desk, CMDB, and asset management while also providing access to project management, ... Read More	osTicket is open source, web based help desk software that can be used to help track and resolve customer service issues. The software saves time, reduces email clutter, and helps ... Read More
Entry Level Pricing	Not Available	Starts from $9
Free Trial Availability	Get Free Trial	Free Trial available
Spotsaas Score	Not Available	9.6/10
User Ratings	4.7 (57)	4.3 (56)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	0 Features	16 Features
Unique Features	No features
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Pricing

Pricing Option
Starting From	Not Available	$9
Pricing Pans	Not Available	Not Available
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.7 (based on 57 reviews)	4.3 (based on 56 reviews)
Rating Distribution	Excellent 30 Very Good 10 Good 0 Poor 0 Terible 0	Excellent 31 Very Good 8 Good 2 Poor 0 Terible 1
Expert's Review generated by AI	GLPI stands out as a highly customizable open-source IT asset and support ticket system that has garnered praise for its adaptability to varying needs. Users appreciate its comprehensive ticket ...Read more	No Expert ai Review available for the product
Pros and Cons	Highly customizable open-source IT asset management and support ticket system with a strong supporting community. Easy to use and customize, offering a complete ITSM solution. Excellent graphical interface with easy handling and reporting features. Provides project and contract management, automatic inventory, and deployment in multiple environments. Allows for free calls and easy international communication. Newcomers may find the richness of features and customizations overwhelming without proper support. Limited selection in the Marketplace may restrict access to advanced functionalities and connectors.	No pros or cons available for the product
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	Jira 4.4 (17380 reviews) Wix 3.2 (13774 reviews) GitHub 4.6 (7709 reviews)

Customers

Customers	Airbus Habitat Doctolib	No Customers information available.

Media and Screenshots

Screenshots	4 Screenshots	11 Screenshots
Videos	4 Videos	1 Videos

Alternatives

Alternatives	Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2 SolarWinds Service Desk 4.4	Zoho Desk 4.4 Zendesk Support 4.3 ManageEngine ServiceDesk Plus 4.2

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both GLPI and osTicket offer a Free Trial.

GLPI is designed for Large Enterprises, Medium Business and Small Business.

osTicket is designed for Individuals, Large Enterprises, Medium Business and Small Business.

The starting price of osTicket begins at $9/User/Month, while pricing details for GLPI are unavailable.

Some top alternatives to GLPI includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Symantec ServiceDesk, IBM Control Desk, osTicket, TOPdesk, Spiceworks Help Desk, iSupport Software, Richdesk and Scopedesk.

Some top alternatives to osTicket includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Jira Service Desk, Freshdesk, HelpDesk, SysAid, UVdesk, Jitbit Helpdesk, eStreamDesk, ReadyDesk, Spiceworks Help Desk, HESK, BoldDesk and GLPI.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare GLPI vs osTicket vs Zoho Desk vs Zendesk Support

GLPI

osTicket

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure