BackHQ

Streamline employee requests and boost productivity.

4.7

(4)

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BackHQ offers custom pricing plan

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Overview

Pricing

Alternatives

Ratings

Customers

Integrations

Support

FAQs

What is BackHQ?

Affiliate Disclosure

BackHQ is the perfect one-stop-shop for all employees' needs, simplifying and automating their requests. Our intuitive platform helps manage conversations at scale, empowering them with self-service capabilities and tailored employee journeys. Seamless integration with popular tools such as BambooHR, Confluence, Google Chat and Jira provide a fully featured experience. All the features you need are within reach, bringing organization and efficiency to your team.

Pricing

BackHQ offers custom pricing plan

Customer Type

Large Enterprises
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud

BackHQ software demo

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BackHQ was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

BackHQ is best suited for

Employee count: 50 to 500 employees
Industries: SaaS, Martech, Revtech, Sales Automation, and Consulting
Job Titles: Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators

Benefits of using BackHQ

Streamlined Back Office Operations: BackHQ transforms complex back-office tasks into efficient processes, allowing managers to focus on strategic initiatives rather than getting bogged down in administrative details.
Enhanced Data Visibility: With real-time analytics and reporting, executives gain immediate insights into operational performance, enabling informed decision-making that drives growth and efficiency.
User-Friendly Interface: Designed with user experience in mind, BackHQ’s intuitive platform ensures that even those less tech-savvy can navigate effortlessly, reducing training time and increasing productivity across teams.

BackHQ Pricing

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Free Trial

Not available

BackHQ Pricing

BackHQ offers custom pricing plan

Pricing Model

Paid Plans (Quotation Based )

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Pricing Plans

Startup

Out-of-the-box workflows
Chatbot (Slack or Teams)
Unlimited teams & requests
HR & wiki integrations
Expert seats - Up to 3

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Growth

All features from startup plus,
Custom no-code workflows
Advanced automations
Advanced analytics
All integrations

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Enterprise

All features from growth plus,
Automation engineer
Multiple chatbots
Custom 'From' email addresses
Single sign-on & directory sync

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Explore in-depth pricing

Screenshots of the BackHQ Pricing Page

Disclaimer: Pricing information for BackHQ is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

View detailed pricing for BackHQ

Free BackHQ Alternatives

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Halo Service Desk

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IBM Control Desk

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Teamwork Desk

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HelpDesk

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9.4

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UseDesk

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8.2

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Sitehelpdesk

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Why users might consider alternative to BackHQ?

Users may seek alternatives to BackHQ if they require more specialized features tailored to specific industries, as some competitors offer unique functionalities that cater to niche business needs more effectively.
If cost is a concern, businesses might explore other options that provide similar services at a lower price point, ensuring they stay within budget while still meeting their operational requirements.
Some users may experience limitations with BackHQ's user interface or usability, prompting them to look for alternatives that offer a more intuitive design and enhanced user experience for their team.
Companies scaling rapidly may find that BackHQ does not support their growth as effectively as other platforms, leading them to consider solutions that offer better scalability and integration with existing tools.
Users seeking superior customer support or resources may turn to alternatives known for their responsive service and comprehensive onboarding assistance, enhancing their overall experience with the software.

View all BackHQ alternatives

BackHQ Reviews & Ratings

4.7

Excellent

Based on 4 ratings & 2 reviews

Rating Distribution

Excellent

(2)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

User Review

Saman Z

08/25/20

5 out of 5

"My experience summary with Back"

What do you like best about BackHQ? Its efficiency is very high It has very high speed

Janis Z

05/21/20

5 out of 5

"The ease of use is simply brilliant!"

What do you like best about BackHQ? It took us less than 30 minutes to set-up Back and customize it to our needs, thereby significantly reducing our ...

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BackHQ Customers

Statista

Dance

loom

Netify

Marley Sppon

CHOCO

BackHQ Integrations

4.2

4.4

4.1

4.3

4.3

4.2

4.1

4.4

4.5

4.3

4.4

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BackHQ Support

Customer Service

Online

Location

Berlin, Berlin

Reach out to BackHQ Social channels

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Some top alternatives to BackHQ includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk and LabiDesk.

No, BackHQ doesn't provide API.

No, BackHQ doesn't provide mobile app.

BackHQ is located in Berlin, Berlin

BackHQ offers Quotation Based pricing model

Yes, BackHQ can integrate with BambooHR, Jira, Confluence, Microsoft Teams and many more.You can find more integration for BackHQ here

The starting price is not disclosed by BackHQ. You can visit BackHQ pricing page to get the latest pricing.

This software is researched and edited by

Rajat Gupta

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.