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Compare BackHQ vs Freshservice vs Freshdesk

BackHQ - Service Desk Software
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Overview

Description

BackHQ is the perfect one-stop-shop for all employees' needs, simplifying and automating their requests. Our intuitive platform helps manage conversations at scale, empowering them with ... Read More

The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $19 , Billed Yearly
Free Trial Availability
  • No free trial
  • Free Trial available
Spotsaas Score

Not Available

Not Available

User Ratings

4.7

(4)
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Software Demo

Demo

BackHQ has not given any software demo yet

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Features

Total Features

0 Features

0 Features

Unique Features

No features

No features

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Pricing

Pricing Option
      Starting From
      • Not Available
      • $19 , Billed Yearly
      Pricing Pans
      • Not Available
      • Starter

        • Incident Management

        • Knowledge Base

        • Self Service Portal

        Show more +

      • Growth

        • Includes features of Starter plan, plus

        • Service Catalog

        • Asset Management

        Show more +

      • Pro

        • Includes features of Growth plan, plus

        • Problem Management

        • Change Management

        Show more +

      • Browse all pricing plans
      Pricing Pagebackhq pricingfreshservice pricing

      Other Details

      Organization Types supported
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      Platforms Supported
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Not Available
      • Available
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      User Reviews

      User Ratings
      Rating Distribution

      Excellent

      2

      Very Good

      0

      Good

      0

      Poor

      0

      Terible

      0

      Excellent

      781

      Very Good

      144

      Good

      13

      Poor

      3

      Terible

      5

      Expert's Review generated by AI

      No Expert ai Review available for the product

      No Expert ai Review available for the product

      Pros and Cons
      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Customers

      Customers
      Statista

      Statista

      Dance

      Dance

      Marley Sppon

      Marley Sppon

      vroom

      vroom

      Cordant

      Cordant

      Addison Lee

      Addison Lee

      Media and Screenshots

      Screenshots

      No screenshots available.

      Ticket counts

      7 Screenshots

      Videos

      No videos available.

      video-0

      4 Videos

      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Freshservice offers Free Trial, but BackHQ does not.

      BackHQ is designed for Large Enterprises, Medium Business and Small Business.

      Freshservice is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

      The starting price of Freshservice begins at $19/User/Month when Billed Yearly, while pricing details for BackHQ are unavailable.

      Some top alternatives to BackHQ includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Halo Service Desk, IBM Control Desk, Teamwork Desk, HelpDesk, UseDesk, Sitehelpdesk and LabiDesk.

      Some top alternatives to Freshservice includes Jira, SolarWinds Service Desk, Jira Service Desk, IBM Control Desk, Freshdesk, HelpDesk, TOPdesk, ReadyDesk, TechExcel ServiceWise and Scopedesk.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].