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Compare BackHQ vs Freshservice

Overview

Description

BackHQ is the perfect one-stop-shop for all employees' needs, simplifying and automating their requests. Our intuitive platform helps manage conversations at scale, empowering them with ... Read More

The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $19 , Billed Yearly
Free Trial Availability
  • No free trial
  • Free Trial available
User Ratings

4.7

(4)

Features

Total Features

0 Features

0 Features

Unique Features

No features

No features

Pricing

Pricing Option
      Starting From
      • Not Available
      • $19 , Billed Yearly
      Pricing Pans
      • Not Available
      • Starter

        $29

        • Incident Management

        • Knowledge Base

        • Self Service Portal

        Show more +

      • Growth

        $59

        • Includes features of Starter plan, plus

        • Service Catalog

        • Asset Management

        Show more +

      • Pro

        $115

        • Includes features of Growth plan, plus

        • Problem Management

        • Change Management

        Show more +

      • Browse all pricing plans
      Pricing Pagebackhq pricingfreshservice pricing

      Other Details

      Organization Types supported
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      Platforms Supported
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Not Available
      • Available

      User Reviews

      User Ratings
      Rating Distribution

      Excellent

      2

      Very Good

      0

      Good

      0

      Poor

      0

      Terible

      0

      Excellent

      781

      Very Good

      144

      Good

      13

      Poor

      3

      Terible

      5

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Customers

      Customers
      Statista

      Statista

      Dance

      Dance

      Marley Sppon

      Marley Sppon

      vroom

      vroom

      Cordant

      Cordant

      Addison Lee

      Addison Lee

      Media and Screenshots

      Screenshots

      No screenshots available.

      Ticket counts

      7 Screenshots

      Videos

      No videos available.

      video-0

      4 Videos

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].