Web+Center Reviews in January 2025: User Ratings, Pros & Cons

"Web+Center"

What do you like best about Web+Center? Was able to host on my own server. Simple to understand and able to do some personal configuration. What do you dislike about Web+Center? Would have like a little easier customer import system. Recommendations to others considering Web+Center: As I said previously I will use it again should I decide to host my own website. Worked well for call tracking and project management. What problems is Web+Center solving and how is that benefiting you? Worked ...

"Web+Center is a great, customizable web-based app."

What do you like best about Web+Center? The support is the best! It has great customization capability, LDAP security capability, ODBC connectivity if you want to expand you reporting capability. What do you dislike about Web+Center? Some might not like the need for some ASP programming to customize, but instructions are pretty clear for those who have little or no knowledge in the language, and the support is excellent. They will help you. What problems is Web+Center solving and how is ...

"Loved how Basecamp kept everything in one place"

What do you like best about Web+Center? One place I could find everyone's edits and feedback What do you dislike about Web+Center? Sometimes a lot to review but necessary evil What problems is Web+Center solving and how is that benefiting you? Coordination, deadline efficiency

"Easiest Tech Support/Asset Management Tool Ever!"

What do you like best about Web+Center? Been using ISS Web+Center for more than 10 years. It just gets better and better. Easy to use, great collaboration tool for techs to customers. Asset Management made very easy for Techs. ISS Web+Center support is AWESOME too! What do you dislike about Web+Center? The only thing I would say is a dislike, is well.... for the price and features, I'd say there isn't anything to dislike about Web+Center What problems is Web+Center solving and how is that ...

"A Great Helpdesk Application!"

What do you like best about Web+Center? It is compatible with desktop and mobile devices. What do you dislike about Web+Center? I can't think of anything that I dislike about this product. Recommendations to others considering Web+Center: Be sure to take advantage of the mobile capabilities including text alerts. What problems is Web+Center solving and how is that benefiting you? We are using the ISS Web+Center to track both IT and maintenance related issues and projects.

"Best of Class Help Desk and Asset Tracking System"

What do you like best about Web+Center? The ability to manage assets and a help desk in one centralized system What do you dislike about Web+Center? This system does everything we require and then some Recommendations to others considering Web+Center: Without hesitation, begin a trial period What problems is Web+Center solving and how is that benefiting you? A managed Help Desk and Asset Tracking System accessible to clients and staff via unique views

"Awsome with great support"

What do you like best about Web+Center? I like that you can customize it and it is simple to use and setup What do you dislike about Web+Center? I found it to be fine for what we need so no dislikes Recommendations to others considering Web+Center: Try it , Simple to load and will even work on a desktop for testing What problems is Web+Center solving and how is that benefiting you? We where able to convert one install to a purchasing center

"Flexible and well-suited to our needs"

What do you like best about Web+Center? Flexible to customize, easy to use, and rich in features. Being able to tie asset management into helpdesk ticketing is excellent. What do you dislike about Web+Center? Written in Microsoft Active Server Pages, which is very robust and flexible, but somewhat outdated. Recommendations to others considering Web+Center: Worth a look. The developer is easy to work with and offers a wide range of customization and support. What problems is Web+Center ...

"The Only Heldesk to Bend to your Will"

What do you like best about Web+Center? I Like the Fact that you can Customize the help desk to your needs and that fact its not heavy coding that is required to make the changes. The Assets Assignment is also a create tool in the system. I also like the fact that you can simple backup the database by just making a copy. What do you dislike about Web+Center? The reports page has no customization and difficult to manage. Also changing of the colour of the system is also ...

"Web+Center is a Fantastic Product"

What do you like best about Web+Center? One of the greatest features is that the software package is fully functional from the initial installation. Due to the fact that it is written in ASP, customization is very easy for anyone who has performed web programming. Ticketing, asset inventory control, projects where you can bind multiple tickets under a common location and complete customer database are just a few items that included. Overall the software is fantastic. What do you dislike ...