Electric

Powering your hybrid work setup, seamlessly and securely.

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Electric offers custom pricing plan

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Overview

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Ratings

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FAQs

What is Electric?

Affiliate Disclosure

Introducing Electric - the perfect solution for powering your hybrid work setup. Our chat-based support service ensures quick responses and resolutions, putting the "help" back in helpdesk. With our expert IT team, you can count on getting answers within 10 minutes, every time. And with our top-notch security management and best-practice recommendations, your data is always protected from breaches. Experience the convenience and peace of mind that Electric brings to your work dynamic, making hybrid work seamless and hassle-free. Say goodbye to slow response times and security concerns, and embrace the efficiency and security that Electric offers.

Pricing

Electric offers custom pricing plan

Customer Type

Large Enterprises
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud

Electric software demo

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Electric Pricing

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Free Trial

Not available

Electric Pricing

Electric offers custom pricing plan

Pricing Model

Paid Plans (Quotation Based )

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Pricing Plans

Electric

Lightning-fast tech support
Security that scales
IT expertise for every user

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Free Electric Alternatives

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Electric Reviews & Ratings

Very Good

Based on 73 ratings & 70 reviews

Rating Distribution

Excellent

(33)

Very Good

(12)

Good

(11)

Poor

(6)

Terible

(8)

Expert's Review generated by AI

Electric has been praised by users as an ideal IT partner, especially for fully remote teams, with its seamless integration into platforms like Microsoft Teams and Slack. The convenience of quick response times and the ability to resolve issues remotely have been standout features appreciated by many. It's evident that Electric has succeeded in streamlining ...Read more

Electric pros and cons

Provides seamless integration with collaboration platforms like Slack, enhancing communication and accessibility.
Fast response times and efficient assistance in resolving IT issues, leading to high user satisfaction.
Streamlines onboarding and offboarding processes, automating tasks and saving time for IT personnel.
Offers comprehensive IT support, including device management and security solutions, suitable for small startups to larger organizations.

Inconsistent service levels, occasional delays in resolution, and administrative errors that require follow-ups, affecting the overall user experience.
Limitations in application support, leading to challenges for companies with specific software requirements.
Lack of interactive support options like screen shares or calls via Slack, hindering effective communication, especially for less tech-savvy users.

User Review

Mark M

12/08/23

4.5 out of 5

"An ideal IT partner for our fully remote team"

What do you like best about Electric? We really appreciate having our primary connection with Electric in Microsoft Teams. For a fully remote ...

Mark M

12/08/23

4.5 out of 5

"An ideal IT partner for our fully remote team"

What do you like best about Electric? We really appreciate having our primary connection with Electric in Microsoft Teams. For a fully remote ...

Nick P

06/07/23

5 out of 5

"Electric enabled our startup to scale IT"

What do you like best about Electric? Electric enables us to have a full scale IT solution, despite only being a small start up team. They enable us ...

Stuart M

05/11/23

0 out of 5

"Single Worst Vendor Experience in 20+ Years"

What do you like best about Electric? Electric's model was not a good fit for our organization. There was very little we liked about the service, and ...

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Electric Support

Contact

+1 646-350-0620

Customer Service

Online

Location

New York, New York

Reach out to Electric Social channels

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Some top alternatives to Electric includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk and iSupport Software.

No, Electric doesn't provide API.

No, Electric doesn't provide mobile app.

Electric is located in New York, New York

Electric offers Quotation Based pricing model

We don't have information regarding integrations of the Electric as of now.

The starting price is not disclosed by Electric. You can visit Electric pricing page to get the latest pricing.

Researched by Rajat Gupta