Compare Electric vs Trakdesk vs Zoho Desk vs Zendesk Support

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Electric (70) Get Quote Get Quote	Trakdesk (2) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Introducing Electric - the perfect solution for powering your hybrid work setup. Our chat-based support service ensures quick responses and resolutions, putting the "help" back in helpdesk. ... Read More	Trakdesky is a ticketing system designed for help desk and support staff from the corporate level to stand alone software vendors. Give customers a great experience when they have trouble ... Read More
Entry Level Pricing	Not Available	Starts from $9.99 , Billed Yearly
Free Trial Availability	No free trial	Free Trial available
Spotsaas Score	Not Available	8.6/10
User Ratings	4 (73)	4.5 (1)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	0 Features	14 Features
Unique Features	No features
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Pricing

Pricing Option
Starting From	Not Available	$9.99 , Billed Yearly
Pricing Pans	Not Available	Starter Get Started Email to ticket Custom Domain Ticket Time Tracking Show more + Professional Get Started Includes features of Starter plan, plus Announcements Multiple Business Hours Show more + Business Get Started Includes features of Professional plan, plus Game Mechanics Portal Customization Show more + Browse all pricing plans
Pricing Page	Pricing information not available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Not Available
	Get Quote	Get Quote

User Reviews

User Ratings	4 (based on 73 reviews)	4.5 (based on 1 reviews)
Rating Distribution	Excellent 33 Very Good 12 Good 11 Poor 6 Terible 8	Excellent 2 Very Good 0 Good 0 Poor 0 Terible 0
Expert's Review generated by AI	Electric has been praised by users as an ideal IT partner, especially for fully remote teams, with its seamless integration into platforms like Microsoft Teams and Slack. The convenience of quick ...Read more	No Expert ai Review available for the product
Pros and Cons	Provides seamless integration with collaboration platforms like Slack, enhancing communication and accessibility. Fast response times and efficient assistance in resolving IT issues, leading to high user satisfaction. Streamlines onboarding and offboarding processes, automating tasks and saving time for IT personnel. Offers comprehensive IT support, including device management and security solutions, suitable for small startups to larger organizations. Inconsistent service levels, occasional delays in resolution, and administrative errors that require follow-ups, affecting the overall user experience. Limitations in application support, leading to challenges for companies with specific software requirements. Lack of interactive support options like screen shares or calls via Slack, hindering effective communication, especially for less tech-savvy users.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	Stripe Payments 4.5 (2947 reviews) TeamViewer 3.9 (12204 reviews) Business Hangouts 4.4 (226 reviews)

Customers

Customers	No Customers information available.	No Customers information available.

Media and Screenshots

Screenshots	No screenshots available.	No screenshots available.
Videos	2 Videos	1 Videos

Alternatives

Alternatives	Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2 SolarWinds Service Desk 4.4	Zoho Desk 4.4 Zendesk Support 4.3 ManageEngine ServiceDesk Plus 4.2

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Trakdesk offers Free Trial, but Electric does not.

Electric is designed for Large Enterprises, Medium Business and Small Business.

Trakdesk is designed for Large Enterprises, Medium Business and Small Business.

The starting price of Trakdesk begins at $9.99/User/Month when Billed Yearly, while pricing details for Electric are unavailable.

Some top alternatives to Electric includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Symantec ServiceDesk, HelpDesk, Rhino Support, ReadyDesk, Sitehelpdesk, Trakdesk, Help Desk Premier and iSupport Software.

Some top alternatives to Trakdesk includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, Helprace, ReadyDesk, Sitehelpdesk, HESK, Help Desk Premier and BoldDesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Electric vs Trakdesk vs Zoho Desk vs Zendesk Support

Electric

Trakdesk

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure