9.5
Spot Score
Empower your support team to excel.
User Ratings
Main Features
Pricing
Starts from $15/User/Month when Billed Yearly, also offers free forever plan
Free Trial available
Showing 1-10 out of 10
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
9.7
Spot Score
RECOMMENDED
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Product Description
Zoho Desk help desk software offers a free help desk with popular features. In addition to free users, individuals can manage unlimited agents, create templates to make it easier for agents to answer tickets, and use the Zoho Desk Help Desk Software for business. With Zoho account user can ...
Read moreCommon Features
Incident Management
Social Media Integration
Multi-Channel Communication
+ 12 more
Unique Features
Document Storage
Reporting and Analysis
Pricing
Free Trial available
Starts from $14/User/Month when Billed Yearly, also offers free forever plan
9.2
Spot Score
RECOMMENDED
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Product Description
Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface uses natural language processing without learning curve or training to make sure everyone in the organization ...
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Incident Management
Social Media Integration
Multi-Channel Communication
+ 13 more
Unique Features
Document Storage
AI Assistant
Pricing
Free Trial available, Try Now
Starts from $49/User/Month when Billed Yearly
RECOMMENDED
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Product Description
ServiceDesk Plus provides IT departments the right tools, at the right time, to solve problems and keep the organization running smoothly. From 24x7 monitoring to ticketing systems for help desks and field service organizations, advanced features for IT Service Management, and much more - ...
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Incident Management
Knowledge Base
Self Service Portal
+ 2 more
Unique Features
Asset Management
Pricing
Free Trial available
ManageEngine ServiceDesk Plus offers custom pricing plan
8.4
Spot Score
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Product Description
SeamlessDesk is a Help Desk Software for mid and small sized businesses and organizations looking to automate and streamline their internal and external communications, help desk interactions and customer service. SeamlessDesk helps users to grow business by automating customer inquiries and ...
Read moreCommon Features
Incident Management
Customizable Branding
Ticket Management
+ 8 more
Unique Features
Document Storage
Pricing
Free Trial available
Starts from $57/Month, also offers free forever plan
9.8
Spot Score
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Product Description
LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so it doesn't matter where customers are based, users be able to connect with them seamlessly. LiveAgent ...
Read moreCommon Features
Incident Management
Social Media Integration
Multi-Channel Communication
+ 12 more
Unique Features
Document Storage
Visitor Targeting
Video Chat
+ 7 more
Pricing
Free Trial available
Starts from $15/User/Month, also offers free forever plan
9.4
Spot Score
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Product Description
HelpDesk is an online ticketing system suitable for both small businesses and enterprise clients. It provides easy-to-use features and an intuitive user interface designed to simplify a team’s efforts. HelpDesk allows for managing all customer messages in one place. Users can utilize tags, ...
Read moreCommon Features
Incident Management
Social Media Integration
Multi-Channel Communication
+ 11 more
Unique Features
Document Storage
Pricing
Free Trial available
Starts from $29/User/Month when Billed Yearly
9.8
Spot Score
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Product Description
SysAid is an Internet-based help desk tool that helps organizations with any solution that can be deferred or otherwise unintentionally shut down. SysAid helps the organization maintain departmental needs like needs for activities like hosting web sites, email services, file sharing. SysAid ...
Read moreCommon Features
Incident Management
Social Media Integration
Multi-Channel Communication
+ 12 more
Unique Features
Document Storage
Pricing
Free Trial available
SysAid offers custom pricing plan
9.1
Spot Score
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Product Description
HubSpot Service Hub is the all-in-one help desk software that makes it easy for users to create and manage inbound support requests in just a few clicks. This cloud-based solution integrates with HubSpot CRM to keep in touch with key customer stages in the buying process. Plus, no matter how ...
Read moreCommon Features
Incident Management
Social Media Integration
Multi-Channel Communication
+ 12 more
Unique Features
Document Storage
Pricing
Starts from $1,200, also offers free forever plan
9.6
Spot Score
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Product Description
Salesforce Service Cloud is a powerful, versatile platform that brings the power of Salesforce1 to issues management. Its modern, intuitive service desk UI is designed for service organization employees and service customers alike, providing centralized views of support requests across all ...
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Incident Management
Social Media Integration
Multi-Channel Communication
+ 12 more
Unique Features
Document Storage
Pricing
Free Trial available
Starts from $25/User/Month
7.9
Spot Score
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Product Description
CRMdesk is a help-desk software with all the primary features of a help desk application. It allows customers to submit complaints and concerns, and subsequently get in touch with the necessary people to get their issues resolved. CRMdesk is not just a system for tracking customer ...
Read moreCommon Features
Multi-Channel Communication
Ticket Management
Knowledge Base
+ 5 more
Unique Features
No unique features
Pricing
Free Trial available
