9.5
Spot Score
Empower your support team to excel.
User Ratings
Main Features
Pricing
Starts from $15/User/Month when Billed Yearly, also offers free forever plan
Free Trial available
Showing 1-4 out of 4
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9.7
Spot Score
RECOMMENDED
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Product Description
Zoho Desk help desk software offers a free help desk with popular features. In addition to free users, individuals can manage unlimited agents, create templates to make it easier for agents to answer tickets, and use the Zoho Desk Help Desk Software for business. With Zoho account user can ...
Read moreCommon Features
Incident Management
Social Media Integration
Multi-Channel Communication
+ 12 more
Unique Features
Document Storage
Reporting and Analysis
Pricing
Free Trial available
Starts from $14/User/Month when Billed Yearly, also offers free forever plan
9.2
Spot Score
RECOMMENDED
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Product Description
Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface uses natural language processing without learning curve or training to make sure everyone in the organization ...
Read moreCommon Features
Incident Management
Social Media Integration
Multi-Channel Communication
+ 13 more
Unique Features
Document Storage
AI Assistant
Pricing
Free Trial available, Try Now
Starts from $19/user/month when yearly
9.8
Spot Score
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Product Description
LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so it doesn't matter where customers are based, users be able to connect with them seamlessly. LiveAgent ...
Read moreCommon Features
Incident Management
Social Media Integration
Multi-Channel Communication
+ 12 more
Unique Features
Document Storage
Visitor Targeting
Video Chat
+ 7 more
Pricing
Free Trial available
Starts from $15/User/Month, also offers free forever plan
9.6
Spot Score
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Product Description
Salesforce Service Cloud is a powerful, versatile platform that brings the power of Salesforce1 to issues management. Its modern, intuitive service desk UI is designed for service organization employees and service customers alike, providing centralized views of support requests across all ...
Read moreCommon Features
Incident Management
Social Media Integration
Multi-Channel Communication
+ 12 more
Unique Features
Document Storage
Omnichannel Campaign Management
Pricing
Free Trial available, Try Now
Starts from $25/user/month when yearly