9.7/10
Spot Score
Zoho Desk help desk software offers a free help desk with popular features. In addition to free users, individuals can manage unlimited agents, create templates to make it easier for agents to answer tickets, and use the Zoho Desk Help Desk Software for business. With Zoho account user can easily set up an email... Read more about Zoho Desk
Zoho Desk Pricing
Free Trial available
Starts from $14/User/Month when Billed Yearly, also offers free forever plan
9.2/10
Spot Score
Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface uses natural language processing without learning curve or training to make sure everyone in the organization is saving time and... Read more about Zendesk Support
Zendesk Support Pricing
Free Trial available
Starts from $49/User/Month when Billed Yearly
9.8/10
Spot Score
LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so it doesn't matter where customers are based, users be able to connect with them seamlessly. LiveAgent offers live chat, email,... Read more about LiveAgent
LiveAgent Pricing
Free Trial available
Starts from $15/User/Month, also offers free forever plan
9.8/10
Spot Score
SysAid is an Internet-based help desk tool that helps organizations with any solution that can be deferred or otherwise unintentionally shut down. SysAid helps the organization maintain departmental needs like needs for activities like hosting web sites, email services, file sharing. SysAid also gives back to the IT... Read more about SysAid
SysAid Pricing
Free Trial available
SysAid offers custom pricing plan
9.7/10
Spot Score
Help Scout is a modern help desk system for growing businesses. It helps support teams grow from a few people to 10s of thousands of users, retain customers, and delight them with exceptional support. The goal is to succeed with Help Scout, so user can provide personal support during migration and a free trial before... Read more about Help Scout
Help Scout Pricing
Free Trial available
Starts from $20/User/Month when Billed Yearly
9.6/10
Spot Score
Salesforce Service Cloud is a powerful, versatile platform that brings the power of Salesforce1 to issues management. Its modern, intuitive service desk UI is designed for service organization employees and service customers alike, providing centralized views of support requests across all service channels. Built to... Read more about Salesforce Service Cloud
Salesforce Service Cloud Pricing
Free Trial available
Starts from $25/User/Month
9.6/10
Spot Score
The Gorgias Help Desk allows organizations to manage and communicate with their customers simply and efficiently. Designed specifically to manage customer interactions, the Gorgias Help Desk will provide companies with a detailed view of each contact and customer relationship in one central location, helping to... Read more about Gorgias
Gorgias Pricing
Free Trial available
Starts from $10
9.6/10
Spot Score
osTicket is open source, web based help desk software that can be used to help track and resolve customer service issues. The software saves time, reduces email clutter, and helps departments deliver excellent service—all at a fraction of the cost of other ticketing systems. This is the right choice for small business... Read more about osTicket
osTicket Pricing
Free Trial available
Starts from $9/User/Month, also offers free forever plan
9.5/10
Spot Score
Jitbit's revolutionary help desk software allows to easily manage support requests. The easy-to-use software includes everything needed to create, track and resolve customer issues. Using Jitbit reduces the response time for customers and makes it easy for user to stay afloat of all the communications. Jitbit Helpdesk... Read more about Jitbit Helpdesk
Jitbit Helpdesk Pricing
Free Trial available
Starts from $24.92/Month when Billed Yearly
9.5/10
Spot Score
Freshdesk is a cloud-based help desk software designed to make customer support easier, more efficient and more effective. Freshdesk answers all customer support needs by making it easy for users to communicate with customers directly, via multiple channels like email, Twitter, Facebook and phone. Through Freshdesk,... Read more about Freshdesk
Freshdesk Pricing
Free Trial available
Starts from $15/User/Month when Billed Yearly, also offers free forever plan
9.4/10
Spot Score
The Vision Helpdesk is a simple yet powerful customer service solution. The Vision Helpdesk is easy to set up and use. It is a complete help desk software package, including statuses, escalation of calls, chat/IM system integrated with the help desk statuses, knowledge base management, and more. They can easily... Read more about Vision Helpdesk
Vision Helpdesk Pricing
Free Trial available
Starts from $12/User/Month when Billed Yearly
9.4/10
Spot Score
HelpDesk is an online ticketing system suitable for both small businesses and enterprise clients. It provides easy-to-use features and an intuitive user interface designed to simplify a team’s efforts. HelpDesk allows for managing all customer messages in one place. Users can utilize tags, ticket assignments, and... Read more about HelpDesk
HelpDesk Pricing
Free Trial available
Starts from $29/User/Month when Billed Yearly
9.3/10
Spot Score
UVdesk is simple to use, feature rich help desk software that helps to increase customer service. UVdesk can handle both internal and external customer requests with ease. With the drag-and-drop functionality, email notifications, knowledge base, knowledge management, reporting, data analytics, dashboards & more make... Read more about UVdesk
UVdesk Pricing
Free Trial available
Starts from $16/Month when Billed Yearly, also offers free forever plan
9.3/10
Spot Score
Reamaze is a help desk software that allows organizations to streamline and ease their support operation while maintaining a high standard of customer care. Reamaze is available in two editions: Lite and Pro . Both can be used on Windows, MacOS , and Linux platforms. Reamaze makes communication easy across company... Read more about Reamaze
Reamaze Pricing
Free Trial available
Starts from $27.55/User/Month when Billed Yearly
9.2/10
Spot Score
SupportBee is a help desk software as a service (SaaS) designed to quickly and easily create and manage an online help desk, support website, knowledge base, or community forum. It includes built-in email support for customers so they can communicate with users by email instead of relying on live chat technologies.... Read more about SupportBee
SupportBee Pricing
Free Trial available
Starts from $13/User/Month when Billed Yearly
9.2/10
Spot Score
Kayako is the premier customer support software, marketplace, and community for support teams. Kayako provides all the tools to create an engaging support experience for website visitors while delivering exceptional customer service. Kayako's chat support software helps businesses improve conversations with customers,... Read more about Kayako
Kayako Pricing
Free Trial available
9.2/10
Spot Score
Deskpro is a fully-customizable, web-based help desk software solution with features for IT and IT support. Deskpro's User Management tools allow to effectively track, manage, and support the help desk user base. Deskpro's Assist Desk Tool allows to quickly assign tickets to technicians for faster time to resolution.... Read more about Deskpro
Deskpro Pricing
Free Trial available
Starts from $29/User/Month when Billed Yearly
9.1/10
Spot Score
Cayzu is a web-based help desk software for SMB customers. Cayzu helpdesk is designed with customers in mind, enabling them to easily manage their IT support requests from initiating a ticket to sending status updates to customers. Cayzu helps users client to track the progress of their requests all from their very... Read more about Cayzu Help Desk
Cayzu Help Desk Pricing
Free Trial available
Starts from $4/User/Month when Billed Yearly
9.1/10
Spot Score
UseResponse is a quick and easy tool that makes help desk management straightforward and effortless. The entire help desk staff will be on the same page in no time with UseResponse's reporting and tracking features. With everything at their fingertips, staff can easily make tickets, monitor customer requests in... Read more about UseResponse
UseResponse Pricing
Free Trial available
Starts from $1,490/Year
9.1/10
Spot Score
The Mojo HelpDesk software is designed for customers who need advanced, integrated help desk software with all the features of Mojo but with many more capabilities. Features include password protected access, automated troubleshooting tools, multi site client management, security & firewall protection, self service... Read more about Mojo Helpdesk
Mojo Helpdesk Pricing
Free Trial available
Starts from $12.60/Month when Billed Yearly