Spot Score

TeamSupport

Efficient help desk solutions for IT staff.

4.4

(1573)

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TeamSupport offers custom pricing plan

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Overview

Features

Pricing

Alternatives

Ratings

Media

Customers

Integrations

Support

FAQs

What is TeamSupport?

Affiliate Disclosure

TeamSupport provides a simple, easy-to-use solution to help desk problems for IT staff. Move the cursor on the screen to determine the location of equipment within the network, and click on it to display the hardware AP asset information including technical details like firmware version and how many users can access it at one time. Also includes hardware diagnostic capabilities with the ability to enter USB device logins and view its details, as well as troubleshoot problem codes. Includes a built-in knowledge base and FAQ with thousands of common PC settings and Cisco router configuration questions answered, as well as a user manual.

Pricing

TeamSupport offers custom pricing plan

Customer Type

Large Enterprises
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud
Mobile - Android
Mobile - iOS

TeamSupport software demo

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TeamSupport Features

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Features Score:

Self Service Portal

Live Chat

Alerts (Escalation)

Contract (SLA Management)

Known Issue Management

Surveys & Feedback

Macros (Templated Responses)

Multi-Channel Communication

Social Media Integration

Incident Management

Customizable Branding

TeamSupport Pricing

Visit website

Free Trial

Not available

TeamSupport Pricing

TeamSupport offers custom pricing plan

Pricing Model

Paid Plans (Quotation Based )

Visit website

Pricing Plans

Essential Support

Customer Management
Advanced Ticket Management
Customer Self-Service, Ticket Deflection
Knowledge Base (Single Product)
Collaboration Features Within Tickets

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Enterprise Support

Includes features of Essential Support plan, plus
Custom Reporting & Dashboards
Asset Management
SLA Management (Up to 3)
Sandbox

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Complete Customer Support Suite

Enterprise Live Chat - Real time customer engagement and conversion
Success - Higher retention rates with customer health monitoring, streamlined renewals, and more
Insights - Advanced Reporting with Customizable Dashboards
Includes features of Enterprise Support plan, plus
Business intelligence reporting and dashboards

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Explore in-depth pricing

Screenshots of the TeamSupport Pricing Page

Disclaimer: Pricing information for TeamSupport is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

View detailed pricing for TeamSupport

Free TeamSupport Alternatives

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Freshdesk

Empower your support team to excel.

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LiveAgent

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SysAid

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TeamSupport Reviews & Ratings

4.4

Very Good

Based on 1573 ratings & 288 reviews

Rating Distribution

Excellent

(205)

Very Good

(66)

Good

(12)

Poor

(3)

Terible

(2)

User Review

Yuki S

12/18/23

5 out of 5

"TeamSupport offers full-service ticket tracking and project management support."

What do you like best about TeamSupport? Working with TeamSupport as an accounter, there are several things I like. With the addition of TeamSupport ...

Patricia M

12/18/23

5 out of 5

"" Software critical to our company's success ""

What do you like best about TeamSupport? As someone who is deeply involved in cloud operations, I've had a great experience with TeamSupport. Its ...

Christo d

11/17/23

5 out of 5

"Excellent support and great features"

What do you like best about TeamSupport? How easy it is to support our customers using a centralised application. There are hardly ever any issues, ...

Stephen T

11/16/23

5 out of 5

"Great for Managing High Volumes of Customers and Tickets"

What do you like best about TeamSupport? The email integration is great, and allows us to automatically create tickets when customers email our ...

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TeamSupport Customers

MachMotion

Assured Software

Caliber Public Safety

Jackrabbit Technologies

QC Software

Suntell

Panamplify

ProfitSword

Omnifund

eSyncTraining

Multi-Systems, Inc.

Harris Govern

Heartland ECSI

Transportation Tech

A.C.T. Lighting

TeamSupport Integrations

4.4

4.3

4.3

4.2

Microsoft Dynamics 365 for Sales

3.9

3.2

4.3

4.5

View all integrations

TeamSupport Support

Contact

+1 (800) 596-2820

Customer Service

Business Hours

Online

Location

Dallas, TX

Reach out to TeamSupport Social channels

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

TeamSupport is a Help Desk Software. TeamSupport offers Incident Management, Social Media Integration, Multi-Channel Communication, Macros (Templated Responses), Document Storage and many more functionalities.

Some top alternatives to TeamSupport includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice and BoldDesk.

Yes, TeamSupport provides API.

Yes, TeamSupport provides mobile app.

TeamSupport is located in Dallas, TX

TeamSupport offers Quotation Based pricing model

Yes, TeamSupport can integrate with Jira, Microsoft Teams, Salesforce, HubSpot CRM and many more.You can find more integration for TeamSupport here

The starting price is not disclosed by TeamSupport. You can visit TeamSupport pricing page to get the latest pricing.

Researched by Rajat Gupta