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Compare TeamSupport vs ManageEngine ServiceDesk Plus

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Overview

Description

TeamSupport provides a simple, easy-to-use solution to help desk problems for IT staff. Move the cursor on the screen to determine the location of equipment within the network, and click on ... Read More

ServiceDesk Plus provides IT departments the right tools, at the right time, to solve problems and keep the organization running smoothly. From 24x7 monitoring to ticketing systems for help ... Read More

Free Trial Availability
  • No free trial
  • Free Trial available
Spotsaas Score

9.6/10

Not Available

User Ratings
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Software Demo

Demo

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Features

Total Features

16 Features

6 Features

Unique Features
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      Pricing

      Pricing Option
          Pricing Plans
          • Not Available
          • Not Available

          Other Details

          Organization Types supported
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          205

          Very Good

          66

          Good

          12

          Poor

          3

          Terible

          2

          Excellent

          88

          Very Good

          50

          Good

          10

          Poor

          1

          Terible

          1

          Pros and Cons

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          MachMotion

          MachMotion

          Assured Software

          Assured Software

          Caliber Public Safety

          Caliber Public Safety

          ManageEngine ServiceDesk Plus_customers_0

          ManageEngine ServiceDesk Plus_customers_0

          ManageEngine ServiceDesk Plus_customers_1

          ManageEngine ServiceDesk Plus_customers_1

          ManageEngine ServiceDesk Plus_customers_2

          ManageEngine ServiceDesk Plus_customers_2

          Media and Screenshots

          Screenshots

          No screenshots available.

          ManageEngine ServiceDesk Plus Demo - Live dashboards

          16 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          3 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          ManageEngine ServiceDesk Plus offers Free Trial, but TeamSupport does not.

          TeamSupport is designed for Large Enterprises, Medium Business and Small Business.

          ManageEngine ServiceDesk Plus is designed for Large Enterprises, Medium Business and Small Business.

          Pricing details for both TeamSupport and ManageEngine ServiceDesk Plus are unavailable at this time. Contact the respective providers for more information.

          Some top alternatives to TeamSupport includes Zendesk Support, Tidio Helpdesk, Freshservice, ManageEngine ServiceDesk Plus, Freshdesk, Zoho Desk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, ReadyDesk, Trakdesk, LabiDesk, HESK, Revelation helpdesk and BoldDesk.

          Some top alternatives to ManageEngine ServiceDesk Plus includes SolarWinds Service Desk, Jira Service Desk, Symantec ServiceDesk, Freshdesk, Zoho Desk, HelpDesk, ReadyDesk, Sitehelpdesk, Help Desk Premier and Scopedesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].