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Compare TeamSupport vs Freshdesk vs Zendesk Support vs Tidio Helpdesk

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Overview

Description

TeamSupport provides a simple, easy-to-use solution to help desk problems for IT staff. Move the cursor on the screen to determine the location of equipment within the network, and click on ... Read More

Freshdesk is a cloud-based help desk software designed to make customer support easier, more efficient and more effective. Freshdesk answers all customer support needs by making it easy for ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $15 , Billed Yearly
Free Trial Availability
  • No free trial
Spotsaas Score

9.6/10

9.5/10

User Ratings
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Software Demo

Demo

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Features

Total Features

16 Features

16 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $15 , Billed Yearly
          Pricing Plans
          • Not Available
          • Free

            • Integrated ticketing across email and social

            • Ticket Dispatch

            • Knowledge Base

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          • Growth

            • Includes features of Free plan, plus

            • Automations

            • Collision Detection

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          • Pro

            • Includes features of Growth plan, plus

            • Multiple products

            • Includes up to 5000 Collaborators

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          • Browse all pricing plans

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          205

          Very Good

          66

          Good

          12

          Poor

          3

          Terible

          2

          Excellent

          549

          Very Good

          99

          Good

          11

          Poor

          7

          Terible

          56

          Pros and Cons

          No pros or cons available for the product

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          MachMotion

          MachMotion

          Assured Software

          Assured Software

          Caliber Public Safety

          Caliber Public Safety

          Pearson

          Pearson

          Bridgestone

          Bridgestone

          Feefo

          Feefo

          Media and Screenshots

          Screenshots

          No screenshots available.

          Freshdesk

          6 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          3 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Freshdesk offers Free Trial, but TeamSupport does not.

          TeamSupport is designed for Large Enterprises, Medium Business and Small Business.

          Freshdesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          The starting price of Freshdesk begins at $15/User/Month when Billed Yearly, while pricing details for TeamSupport are unavailable.

          Some top alternatives to TeamSupport includes Zendesk Support, Tidio Helpdesk, Freshservice, ManageEngine ServiceDesk Plus, Freshdesk, Zoho Desk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, ReadyDesk, Trakdesk, LabiDesk, HESK, Revelation helpdesk and BoldDesk.

          Some top alternatives to Freshdesk includes Zendesk Support, Tidio Helpdesk, SeamlessDesk, LiveAgent, HelpDesk, SysAid, HubSpot Service Hub, Salesforce Service Cloud, CRMdesk, Helpspot, Sitehelpdesk and Trakdesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].