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9.6

Spot Score

Gorgias - Help Desk Software

Gorgias

Effortlessly manage customer interactions and relationships.

4.3

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Starts from $10

Gorgias Reviews & Ratings

4.3

Very Good

Based on 87 ratings & 497 reviews

Rating Distribution

Excellent

(372)

Very Good

(116)

Good

(6)

Poor

(2)

Terible

(1)

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Showing 1-10 out of 497

AU

Anonymous User

10/18/23

5 out of 5

"Good platform"

What do you like best about Gorgias? It is friendly to use, and easy to learn, I also like that there are tutorials so can be better to learn. What do you dislike about Gorgias?

AU

Anonymous User

10/09/23

5 out of 5

"Incredible service and fast response time."

What do you like best about Gorgias? The integration option that allows optimization. What do you dislike about Gorgias?

CJ

Chin J

09/01/23

5 out of 5

"Integrations & Functionality across channels works well!"

What do you like best about Gorgias? It's eye opening that we finally found a customer support software that able to solve most of our pain points that kept our customer suppot in shape! Gorgias can be integrated with multiple channels and most importantly is the data points being shared on Gorgias end is a lot more compared with few others competitors. For our case we are on a Shopify Store, and we have integrated our Shopify with Gorgias that customer able to check the status of their ...

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EP

Ellie P

08/24/23

5 out of 5

"Gorgias makes everyday easier"

What do you like best about Gorgias? Gorgias helps make complex customer service situations super straightforward. It also makes all those easy tickets that just eat up time, simple with macros and automation.

AU

Anonymous User

08/17/23

5 out of 5

"8/10 app"

What do you like best about Gorgias? Very beginner friendly interface, easy to use! What do you dislike about Gorgias?

KB

Kiara B

08/16/23

5 out of 5

"Gorgias Review"

What do you like best about Gorgias? Its user-friendly features. Everything you need is just a click away, everything is right up front. No need to spend hours searching, if you need to create a view for tickets, is the easiest thing!

LP

Laura P

08/10/23

5 out of 5

"Best way to further assist consumers"

What do you like best about Gorgias? The distribution of the sections and how easy customer service can be when you use it. Also, we're able to monitor data and performance of each member of the team.

HN

Heber N

08/10/23

5 out of 5

"The best CRM tool for your business!"

What do you like best about Gorgias? Manage customer's emails, SMS, chats, WhatsApp messages, and more. What do you dislike about Gorgias?

ND

Nathan D

07/08/23

5 out of 5

"A user-friendly platform that can be tailored to fit your needs"

What do you like best about Gorgias? Gorgias allows you to manage the experience of your customers in a way that suits your needs. It's full of helpful tools and add-ons that allow you to work efficiently and organized. Gorgias help is always there when you need it. It's effective using a default bare-bones version, or you can really dive deep into settings with rules, macros, and more to totally take control of the platform and make it exactly what you need. All in all, it's a platform ...

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BQ

Briangely Q

05/11/23

5 out of 5

"Gorgias is actually a very good software."

What do you like best about Gorgias? The best thing about Gorgias is that it is a very easy-to-handle software, I have around one year and six months of working with it and I'm like a pro now.