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9.2/10

Spot Score

SupportBee - Help Desk Software

SupportBee

Effortlessly manage your customer support needs.

4.2

(31)

Add to compare

Starts from $13/User/Month when Billed Yearly

What is SupportBee?

SupportBee is a help desk software as a service (SaaS) designed to quickly and easily create and manage an online help desk, support website, knowledge base, or community forum. It includes built-in email support for customers so they can communicate with users by email instead of relying on live chat technologies. Users can even have it work behind firewall using HelpBee internal URL's.

Pricing

  • Starts from $13/User/Month when Billed Yearly

  • Free Trial available

Customer Type

  • Large Enterprises

  • Medium Business

  • Small Business

Platform Type

  • SaaS/Web/Cloud

Software demo

View demo

You can also consider

SupportBee Pricing

Claim a Free Trial

Free Trial

  • Yes, It's available

SupportBee Pricing

  • Starts from $13/User/Month when Billed Yearly

Pricing Model

  • Free trial

  • Paid Plans (Subscription )

Claim a Free Trial

Screenshots of the SupportBee Pricing Page

Disclaimer: Pricing information for SupportBee is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

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SupportBee Reviews & Ratings

4.2

Very Good

Based on 31 ratings & 3 reviews

Rating Distribution

Excellent

(1)

Very Good

(2)

Good

(0)

Poor

(0)

Terible

(0)

User Review

Log in Required to View Reviews

12/17/18

3.5 out of 5

Nice help desk - easy to start and use, but with simple functionality.

What do you like best? integration with Pipedrive and simplicity of administration. labels ar usersul for those who hav lots of products, like our ...

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10/04/18

5 out of 5

Supportbee an Effective Email Ticketing System for Customer Support

What do you like best? It is simple yet effective software.Easy to use and understand. Managing emails with single inbox is a major advantage. What ...

Read more

09/07/18

4 out of 5

HelpDesk

What do you like best? It is a beat helpdesk solution for small businesses. Its interface is userfriendly and easy to understand. Pricing model ...

Read more

SupportBee Media

SupportBee Customers

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SupportBee Support

Customer Service

Online

Location

United States

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

SupportBee is a Help Desk Software. SupportBee offers the following functionalities:

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Document Storage
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Here's a list of the best alternatives for SupportBee

Yes, SupportBee provides API.

No, SupportBee doesn’t provide mobile app.

SupportBee is located in United States

SupportBee offers Free Trial, Subscription pricing models

Yes, SupportBee can integrate with

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