SupportBee Reviews in January 2025: User Ratings, Pros & Cons

Nice help desk - easy to start and use, but with simple functionality.

What do you like best? integration with Pipedrive and simplicity of administration. labels ar usersul for those who hav lots of products, like our company. web-forms also turns to be needed What do you dislike? no live chat to install, I'd also prefered to have API to launch bots for customer support Recommendations to others considering the product If you don't need lot's of functions - it's quite satisfying What business problems are you solving with the product? What benefits have ...

Supportbee an Effective Email Ticketing System for Customer Support

What do you like best? It is simple yet effective software.Easy to use and understand. Managing emails with single inbox is a major advantage. What do you dislike? Free version of this software is with more limitations.one such limitation is there are no teams. What business problems are you solving with the product? What benefits have you realized? Supportbee is a email ticketing software for better customer support.one great advantage is email addresses can be customized with company ...

HelpDesk

What do you like best? It is a beat helpdesk solution for small businesses. Its interface is userfriendly and easy to understand. Pricing model do not depends upon no of agents it depends on volume of tickets. What do you dislike? It is not mobile friendly Lenghty coverstions get scrammbled sometimes What business problems are you solving with the product? What benefits have you realized? Pricing model of supportbee helps me a lot in maintaining the bussiness.