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Compare SupportBee vs ManageEngine ServiceDesk Plus vs Freshdesk vs Zoho Desk

Overview

Description

SupportBee is a help desk software as a service (SaaS) designed to quickly and easily create and manage an online help desk, support website, knowledge base, or community forum. It includes ... Read More

ServiceDesk Plus provides IT departments the right tools, at the right time, to solve problems and keep the organization running smoothly. From 24x7 monitoring to ticketing systems for help ... Read More

Entry Level Pricing
  • Starts from $13 , Billed Yearly
  • Not Available
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

9.2/10

Not Available

User Ratings

4.2

(31)

Features

Total Features

16 Features

6 Features

Unique Features

      Pricing

      Pricing Option
          Starting From
          • $13 , Billed Yearly
          • Not Available
          Pricing Pans
          • Startup

            • Unlimited Email Inboxes/Tickets

            • Customer Management

            • Snippets

            Show more +

          • Enterprise

            • Includes features of Startup plan, plus

            • Teams: 3

            • Knowledge Base Software: 3 Sites

            Show more +

          • Not Available
          Pricing Pagesupportbee pricing

          Pricing information not available

          Other Details

          Organization Types supported
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available

          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          1

          Very Good

          2

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          88

          Very Good

          50

          Good

          10

          Poor

          1

          Terible

          1

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons
          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          SupportBee_customers_0

          SupportBee_customers_0

          SupportBee_customers_1

          SupportBee_customers_1

          SupportBee_customers_2

          SupportBee_customers_2

          ManageEngine ServiceDesk Plus_customers_0

          ManageEngine ServiceDesk Plus_customers_0

          ManageEngine ServiceDesk Plus_customers_1

          ManageEngine ServiceDesk Plus_customers_1

          ManageEngine ServiceDesk Plus_customers_2

          ManageEngine ServiceDesk Plus_customers_2

          Media and Screenshots

          Screenshots
          Comments

          5 Screenshots

          ManageEngine ServiceDesk Plus Demo - Live dashboards

          16 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          3 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both SupportBee and ManageEngine ServiceDesk Plus offer a Free Trial.

          SupportBee is designed for Large Enterprises, Medium Business and Small Business.

          ManageEngine ServiceDesk Plus is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of SupportBee begins at $13/User/Month when Billed Yearly, while pricing details for ManageEngine ServiceDesk Plus are unavailable.

          Some top alternatives to SupportBee includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, Teamwork Desk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, CRMdesk, ReadyDesk, HelpdeskEddy, Max HelpDesk and BoldDesk.

          Some top alternatives to ManageEngine ServiceDesk Plus includes SolarWinds Service Desk, Jira Service Desk, Symantec ServiceDesk, Freshdesk, Zoho Desk, HelpDesk, ReadyDesk, Sitehelpdesk, Help Desk Premier and Scopedesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].