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9.6

Spot Score

Gorgias - Help Desk Software

Gorgias

Effortlessly manage customer interactions and relationships.

4.3

(87)

Add to compare

Starts from $10

What is Gorgias?

The Gorgias Help Desk allows organizations to manage and communicate with their customers simply and efficiently. Designed specifically to manage customer interactions, the Gorgias Help Desk will provide companies with a detailed view of each contact and customer relationship in one central location, helping to nurture every customer interaction and every customer relationship in an efficient and secure manner.

Pricing

  • Starts from $10

  • Free Trial available

Customer Type

  • Large Enterprises

  • Medium Business

  • Small Business

Platform Type

  • SaaS/Web/Cloud

  • Mobile - Android

  • Mobile - iOS

Software demo

View demo

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Gorgias Reviews & Ratings

4.3

Very Good

Based on 87 ratings & 497 reviews

Rating Distribution

Excellent

(372)

Very Good

(116)

Good

(6)

Poor

(2)

Terible

(1)

User Review

Log in Required to View Reviews

JF

Jesper f

12/11/23

0 out of 5

"Sends spam constantly"

What do you like best about Gorgias? Tries to be helpful in their spam emails I think What do you dislike about Gorgias?

AU

Anonymous User

10/18/23

5 out of 5

"Good platform"

What do you like best about Gorgias? It is friendly to use, and easy to learn, I also like that there are tutorials so can be better to learn. What do ...

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AU

Anonymous User

10/09/23

5 out of 5

"Incredible service and fast response time."

What do you like best about Gorgias? The integration option that allows optimization. What do you dislike about Gorgias?

CJ

Chin J

09/01/23

5 out of 5

"Integrations & Functionality across channels works well!"

What do you like best about Gorgias? It's eye opening that we finally found a customer support software that able to solve most of our pain points ...

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Gorgias Media

Gorgias Customers

Marine Layer-logo

Marine Layer

Comme Avant-logo

Comme Avant

Bokksu-logo

Bokksu

Olipop-logo

Olipop

Steve Madden-logo

Steve Madden

RadioShack-logo

RadioShack

Timbuk2-logo

Timbuk2

Veloretti-logo

Veloretti

Bagallery-logo

Bagallery

JetSon-logo

JetSon

Gorgias Support

Customer Service

24/7 (Live rep)

Business Hours

Online

Location

San Francisco, California

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Gorgias is a Help Desk Software. Gorgias offers the following functionalities:

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Document Storage
Read More

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Yes, Gorgias provides API.

Yes, Gorgias provides mobile app.

Gorgias is located in San Francisco, California

Gorgias offers Free Trial, Subscription, Quotation Based pricing models

Yes, Gorgias can integrate with

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