Spot Score

Gorgias

Effortlessly manage customer interactions and relationships.

4.3

(87)

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Starts from $10

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Overview

Features

Pricing

Alternatives

Ratings

Media

Customers

Integrations

Support

FAQs

What is Gorgias?

Affiliate Disclosure

The Gorgias Help Desk allows organizations to manage and communicate with their customers simply and efficiently. Designed specifically to manage customer interactions, the Gorgias Help Desk will provide companies with a detailed view of each contact and customer relationship in one central location, helping to nurture every customer interaction and every customer relationship in an efficient and secure manner.

Pricing

Starts from $10
Free Trial available

Customer Type

Large Enterprises
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud
Mobile - Android
Mobile - iOS

Gorgias software demo

Gorgias has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Gorgias Features

Show Feature Explanation

Features Score:

Self Service Portal

Live Chat

Alerts (Escalation)

Contract (SLA Management)

Known Issue Management

Surveys & Feedback

Macros (Templated Responses)

Multi-Channel Communication

Social Media Integration

Incident Management

Customizable Branding

Gorgias Pricing

Claim a Free Trial

Free Trial

Yes, It's available

Gorgias Pricing

Starts from $10

Pricing Model

Free trial
Paid Plans (Subscription /Quotation Based )

Claim a Free Trial

Pricing Plans

Starter

50 billable tickets / month (+ $0.40 / extra ticket)
3 user seats
2 social media channels: Facebook, Instagram
Limited active integrations: From a library of 94 apps
Support reporting

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Basic

300 billable tickets / month (+ $40 / 100 extra tickets)
Up to 500 user seats
2 social media channels: Facebook, Instagram
150 active integrations: From a library of 94 apps
Support reporting

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Pro

2,000 billable tickets / month (+ $36 / 100 extra tickets)
Up to 500 user seats
2 social media channels: Facebook, Instagram
150 active integrations: From a library of 94 apps
Support & revenue reporting

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Advanced

5,000 billable tickets / month (+ $36 / 100 extra tickets)
Up to 500 user seats
3 social media channels: Facebook, Instagram, Twitter
150 active integrations: From a library of 94 apps
Support & revenue reporting

Show more +

Explore in-depth pricing

Screenshots of the Gorgias Pricing Page

Disclaimer: Pricing information for Gorgias is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

View detailed pricing for Gorgias

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Empower your support team to excel.

9.5

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Gorgias Reviews & Ratings

4.3

Very Good

Based on 87 ratings & 497 reviews

Rating Distribution

Excellent

(372)

Very Good

(116)

Good

(6)

Poor

(2)

Terible

(1)

User Review

Jesper f

12/11/23

0 out of 5

"Sends spam constantly"

What do you like best about Gorgias? Tries to be helpful in their spam emails I think What do you dislike about Gorgias?

Anonymous User

10/18/23

5 out of 5

"Good platform"

What do you like best about Gorgias? It is friendly to use, and easy to learn, I also like that there are tutorials so can be better to learn. What do ...

Anonymous User

10/09/23

5 out of 5

"Incredible service and fast response time."

What do you like best about Gorgias? The integration option that allows optimization. What do you dislike about Gorgias?

Chin J

09/01/23

5 out of 5

"Integrations & Functionality across channels works well!"

What do you like best about Gorgias? It's eye opening that we finally found a customer support software that able to solve most of our pain points ...

View all Reviews

Gorgias Customers

Marine Layer

Comme Avant

Bokksu

Olipop

Steve Madden

RadioShack

Timbuk2

Veloretti

Bagallery

JetSon

Gorgias Integrations

4.2

4.3

4.4

3.9

4.4

4.3

4.6

3.9

3.2

3.3

4.5

3.7

4.4

3.6

4.5

4.7

4.1

4.5

4.1

4.6

4.6

3.5

4.8

AfterShip Returns Center

4.3

4.3

View all integrations

Gorgias Support

Customer Service

24/7 (Live rep)

Business Hours

Online

Location

San Francisco, California

Reach out to Gorgias Social channels

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Gorgias is a Help Desk Software. Gorgias offers Incident Management, Social Media Integration, Multi-Channel Communication, Macros (Templated Responses), Document Storage and many more functionalities.

Some top alternatives to Gorgias includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice and Trakdesk.

Yes, Gorgias provides API.

Yes, Gorgias provides mobile app.

Gorgias is located in San Francisco, California

Gorgias offers Free Trial, Subscription, Quotation Based pricing models

Yes, Gorgias can integrate with Autopilot, Omnisend, Klaviyo, CallHippo and many more.You can find more integration for Gorgias here

The starting price of Gorgias is $10

Researched by Rajat Gupta