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9.1

Spot Score

Yotpo - Reputation Management Software

Yotpo

Unleash the power of customer feedback.

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What is Yotpo?

Yotpo is a powerful feedback and rating solution that enables businesses of all sizes to gain valuable customer insights and drive revenue at the same time. The platform's AI-driven tools help brands collect customer reviews, ratings and Q&A, and allows for personalized displays. Brands can control and moderate their UGC content while tracking metrics to measure their performance with the platform's analytics dashboard. It is compliant with GDPR and approved by SOC2 & Privacy Shield to keep customer data safe and secure.

Customer Type

  • Large Enterprises

  • Medium Business

  • Small Business

Platform Type

  • SaaS/Web/Cloud

Yotpo software demo

View demo

Yotpo Pricing

Visit website

Free Trial

  • Not available

Yotpo Pricing

  • Offers free forever plan

Pricing Model

  • Freemium

  • Paid Plans (Subscription )

Visit website

Screenshots of the Yotpo Pricing Page

Disclaimer: Pricing information for Yotpo is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

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Yotpo Reviews & Ratings

3.9

Very Good

Based on 750 ratings & 336 reviews

Rating Distribution

Excellent

(297)

Very Good

(14)

Good

(10)

Poor

(3)

Terible

(12)

Expert's Review generated by AI

Yotpo is a standout review platform that truly excels in showcasing customer feedback effectively. Users appreciate the insightful analytics that highlight key features and aid in better targeting customers. Additionally, the seamless third-party integration feature is a significant advantage, simplifying the process for users. The loyalty rewards program stands ...Read more

Yotpo pros and cons

  • Yotpo provides excellent analytics to showcase reviews effectively and highlight popular features.

  • The Support Team at Yotpo is dedicated, helpful, and plays a key role in successful implementation.

  • Yotpo offers third-party integration for seamless connectivity with other platforms, enhancing functionality.

  • The loyalty rewards feature in Yotpo facilitates honest feedback collection and customer satisfaction monitoring.

  • Yotpo consolidates multiple useful features in one app, simplifying customer service enhancement.

  • Users appreciate Yotpo's user-friendly interface, making it easy to use and customize.

  • Yotpo is praised for its convenience and comprehensive social proof capturing capabilities.

  • Customers value the quick and efficient support provided by the Yotpo team, ensuring prompt issue resolution.

  • Some users find the richness of features in Yotpo, especially customizations, overwhelming without adequate guidance.

  • Limited selection of additional apps and connectors in the Yotpo Marketplace may restrict access to advanced functionalities.

User Review

DJ

Danielle J

01/08/24

5 out of 5

"Excellent Review Platform"

What do you like best about Yotpo? Excellent review platform that is optimised to best showcase your reviews to your customers. I love the analytics ...

Read more

AD

Amy D

12/01/23

5 out of 5

"The Yotpo Team is very helpful and dedicated to customer's success."

What do you like best about Yotpo? What is most helpful about Yotpo is their Support Team. From weekly status calls to 24/7 availability, the support ...

Read more

MH

Muhammad H

08/27/23

5 out of 5

"Yotpo is an excellent feature for reviews and rating, it also provide third party feature."

What do you like best about Yotpo? I like best it in that it provide third party integration feature to integrate with other platforms, we only ...

Read more

LP

Laura P

08/17/23

5 out of 5

"Best Loyalty Program"

What do you like best about Yotpo? Yotpo helps us to collect reviews using loyalty rewards. Thanks to it we're able to obtain honest feedback from our ...

Read more

Yotpo Customers

GoPro-logo

GoPro

esurance-logo

esurance

Steve Maden-logo

Steve Maden

UnTUCkit-logo

UnTUCkit

brooklinen-logo

brooklinen

puravida bracelets-logo

puravida bracelets

Yotpo Support

Customer Service

24/7 (Live rep)

Business Hours

Online

Location

New York City, NY

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yotpo is a Reputation Management Software. Yotpo offers Social Media Metrics, Review Monitoring, Response Management, Customer Review Platform, Campaign Management and many more functionalities.

Some top alternatives to Yotpo includes ReviewBuzz, ReviewInc, Reputation.com, Trustpilot and Bazaarvoice.

Yes, Yotpo provides API.

No, Yotpo doesn't provide mobile app.

Yotpo is located in New York City, NY

Yotpo offers Freemium, Subscription pricing models

Yes, Yotpo can integrate with Omnisend, Klaviyo, Volusion, Salesforce and many more.You can find more integration for Yotpo here

The starting price is not disclosed by Yotpo. You can visit Yotpo pricing page to get the latest pricing.

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Researched by Rajat Gupta