Yotpo

It's an easy website to be use

It's an easy website to be use. User friendly, will be able to find people that actually use products you sell. It can be slow at times but it is good nonetheless. Will be using this more and be reviewing again but so far I think I like it.

I have been using the website and so…

I have been using the website and so far, I found it easy to navigate and it was very helpful with getting reviews.

Easy to Use

What do you like best? When we signed up for Yotpo, we received a dedicated team to help us with installation. They've made the process much easier! They have a full support team on hand to answer any questions or help with anything we need. What do you dislike? We have the option to collect UGC, but as of right now there's no way for us to download the pictures or videos that people are uploading with their reviews. What problems are you solving with the product? What benefits ...

Great reviews software

What do you like best? Easy to use tool to collect reviews and customer feedback. What do you dislike? The platform has undergone several changes since we originally purchased so there is a learning curve sometimes to re-learn how to do things at times. Overall the changes have been good. What problems are you solving with the product? What benefits have you realized? Customer review collection and posting it on the website using the widget.

Great Product and Service

What do you like best? I love the ease of use with the software and the ability to push social images onto our website. What do you dislike? Nothing it is all great the customer service is top-notch and I have had no major issues with the software. Recommendations to others considering the product: It is a huge part of building culture and getting user-generated content for your website. They keep getting better and better and always rolling out new features. What ...

Excellent Service & Support

What do you like best? Our company has been using Yotpo for a couple of years now and we absolutely love the support and experience we get from the company and the platform itself. Shout out to Saurabh Vaish who has been there to help us work through all of our kinks and conundrums. He's the best at helping us maximize the utilization of this amazing tool. What do you dislike? Sometimes the navigation isn't intuitive, but other than that, there's not anything else I can think of. ...

Outstanding Onboarding

What do you like best? Our onboarding process was very hands-on and ensured that we took full advantage of the tool from day one. What do you dislike? The ongoing management of our account is much less hands on than the onboarding. It would be great to have a QBR to make sure we're still on track, updated on the road map, etc. Recommendations to others considering the product: Commit the organization to regularly engaging with and acting upon customer reviews. What ...

YOTPO - An essential software for eCommerce!

What do you like best? Seamless integration with Magento and then Google Ads, Shopping and Snippets. One can replace Facebook reviews with more authentic YOTPO ones. What do you dislike? Integration with Microsoft Ads and Google Business Profile. What problems are you solving with the product? What benefits have you realized? The feedback and positive criticism we've received is helping our organization to do better.

Yotpo is an excellent platform

What do you like best? We really like the full picture of our client / customer experiences that Yotpo helps us paint - the reviews really help bring the product lines to life, and the 2 way commenting makes the brands feel friendly. What do you dislike? We don't love that they require specific branding in the footer of emails that is a little confusing to explain to clients and customers. What problems are you solving with the product? What benefits have you realized? It's ...

Best customer review platform

What do you like best? The customization and seamless interface make customer retention and managing reviews incredibly easy. What do you dislike? n/a this product fulfills all of my needs for managing reviews. What problems are you solving with the product? What benefits have you realized? We have dramatically increased CTR and improved organic rankings through Yotpo