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Compare Gorgias vs Jitbit Helpdesk vs Zoho Desk vs Zendesk Support

Gorgias - Help Desk Software
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Overview

Description

The Gorgias Help Desk allows organizations to manage and communicate with their customers simply and efficiently. Designed specifically to manage customer interactions, the Gorgias Help ... Read More

Jitbit's revolutionary help desk software allows to easily manage support requests. The easy-to-use software includes everything needed to create, track and resolve customer issues. Using ... Read More

Entry Level Pricing
  • Starts from $10
  • Starts from $24.92 , Billed Yearly
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.6/10

9.5/10

User Ratings

4.3

(87)
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Features

Total Features

16 Features

16 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $10
          • $24.92 , Billed Yearly
          Pricing Pans
          • Starter

            • 50 billable tickets / month (+ $0.40 / extra ticket)

            • 3 user seats

            • 2 social media channels: Facebook, Instagram

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          • Basic

            • 300 billable tickets / month (+ $40 / 100 extra tickets)

            • Up to 500 user seats

            • 2 social media channels: Facebook, Instagram

            Show more +

          • Pro

            • 2,000 billable tickets / month (+ $36 / 100 extra tickets)

            • Up to 500 user seats

            • 2 social media channels: Facebook, Instagram

            Show more +

          • Browse all pricing plans
          Pricing Pagegorgias pricingjitbit-helpdesk pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          372

          Very Good

          116

          Good

          6

          Poor

          2

          Terible

          1

          Excellent

          43

          Very Good

          33

          Good

          5

          Poor

          1

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons

          No pros or cons available for the product

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Customers

          Customers
          Marine Layer

          Marine Layer

          Comme Avant

          Comme Avant

          Bokksu

          Bokksu

          Adobe

          Adobe

          HP

          HP

          GE

          GE

          Media and Screenshots

          Screenshots
          Gorgias

          4 Screenshots

          Dashboard screenshot

          4 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          4 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Gorgias and Jitbit Helpdesk offer a Free Trial.

          Gorgias is designed for Large Enterprises, Medium Business and Small Business.

          Jitbit Helpdesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Pricing for Gorgias Starts at $10 whereas for Jitbit Helpdesk Starts at $24.92/Month when Billed Yearly.

          Some top alternatives to Gorgias includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, Deskero, Reamaze, HelpDesk, SysAid, Jitbit Helpdesk, HubSpot Service Hub, Desky, eStreamDesk, Salesforce Service Cloud, HelpdeskEddy and Trakdesk.

          Some top alternatives to Jitbit Helpdesk includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Apptivo, Teamwork Desk, HelpDesk, SysAid, ReadyDesk, AzureDesk, Help Desk Premier, BoldDesk and Scopedesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].