Spot Score

CircleLoop

Effortless communication, optimized customer experience.

4.3

(96)

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Starts from $6.45/User/Month

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Overview

Features

Pricing

Alternatives

Ratings

Media

Integrations

Support

FAQs

What is CircleLoop?

Affiliate Disclosure

CircleLoop is a call center software that provides a complete solution for managing customer interaction. It is designed specifically to support enterprises through cloud, providing an integrated real-time reporting with key performance indicators (KPIs) to ensure the needs of all stakeholders are addressed.

Pricing

Starts from $6.45/User/Month
Free Trial available

Customer Type

Freelancers
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud
Mobile - Android
Mobile - iOS
Installed - Windows
Installed - Mac

CircleLoop software demo

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CircleLoop Features

Show Feature Explanation

Features Score:

Live Chat

Call Monitoring

Auto Call Recording

Queue Management (Calls)

CircleLoop Pricing

Claim a Free Trial

Free Trial

Yes, It's available

CircleLoop Pricing

Starts from $6.45/User/Month

Pricing Model

Free trial
Paid Plans (Subscription )

Claim a Free Trial

Pricing Plans

Pay as you go

$6.45

/User/Month

Includes 1 UK Number
All CircleLoop features (Including call recording, conference calling and voicemail to text)
Unlimited inbound calls
UK outbound calls : From 3 paise per minute
International calls : From 3 paise per minute

Show more +

Unlimited

$19.36

/User/Month

Includes features of Pay as you go plan, plus
Unlimited outbound calls
Includes features of Add-ons

Explore in-depth pricing

Screenshots of the CircleLoop Pricing Page

Disclaimer: Pricing information for CircleLoop is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

View detailed pricing for CircleLoop

Free CircleLoop Alternatives

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CloudTalk

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9.6

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8.4

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Call Center Studio

Streamline your call center ...

8.9

Excellent

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7.4

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Truly

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CircleLoop Reviews & Ratings

4.3

Very Good

Based on 96 ratings & 171 reviews

Rating Distribution

Excellent

(125)

Very Good

(8)

Good

(6)

Poor

(12)

Terible

(20)

Expert's Review generated by AI

CircleLoop is a communication software that has garnered mixed feedback over the past 12 months. While some users have encountered challenges with the software, such as bugs and call quality issues, its key strengths lie in its affordability and customer service. The support team at CircleLoop, particularly individuals like Dan, Adam, and Imogen, have been ...Read more

CircleLoop pros and cons

Efficient and helpful customer support team that is responsive to user needs and requests.
Quick and seamless setup process with personalized configurations, especially for new users.
User-friendly interface that simplifies navigation and usage for both mobile and desktop applications.
Good value for the service provided, making it suitable for small businesses looking to save costs.
Positive feedback on the quality of calls and technical support provided.

Recent decline in service quality leading to frequent bugs, issues, and unreliable performance, affecting user experience negatively.
Complications and delays in the process of canceling accounts or transferring numbers, causing frustration and hindrance in user mobility.
Inconsistent call forwarding and call dropping issues impacting the reliability of the service, especially for businesses.

User Review

Sam Dryden

06/14/24

2 out of 5

Time to move on.

We have been using Circle Loop for a few years now. It's time to change. The software is full of bugs, and the mobile app is almost entirely ...

Dr David Tonkin

05/29/24

5 out of 5

The support team

The support team, both Dan and Adam, were right on the ball and able to instantly implement requests. Also, the trial worked flawlessly.

Dr David Tonkin

05/29/24

5 out of 5

The support team

The support team, both Dan and Adam, were right on the ball and able to instantly implement requests. Also, the trial worked flawlessly.

Chris Baker

05/09/24

5 out of 5

Excellent customer service

Excellent customer service! Massive thanks to Adam at CircleLoop who helped us streamline our phone setup. We were considering leaving CircleLoop ...

View all Reviews

CircleLoop Integrations

4.4

4.3

4.1

4.3

4.2

4.2

4.5

4.6

4.3

4.5

4.3

4.3

View all integrations

CircleLoop Support

Contact

03330 50 60 70

Customer Service

Business Hours

Online

Location

Rossendale, Lancashire

Reach out to CircleLoop Social channels

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

CircleLoop is a Call Center Software. CircleLoop offers Outbound Call Center, Inbound Call Center, Concurrency Support, Live Chat, Progressive Dialer and many more functionalities.

Some top alternatives to CircleLoop includes Nextiva, Dialer360, CloudTalk, HoduCC and CloudCall.

No, CircleLoop doesn't provide API.

Yes, CircleLoop provides mobile app.

CircleLoop is located in Rossendale, Lancashire

CircleLoop offers Free Trial, Subscription pricing models

Yes, CircleLoop can integrate with FreeAgent, Accelo, Zoho CRM, Salesforce and many more.You can find more integration for CircleLoop here

The starting price of CircleLoop is $6.45/User/Month

Researched by Rajat Gupta