Overview of Drift

Everything in Free plus:

Custom Chatbots - Engage, qualify, nurture, and convert site visitors 24/7 with personalized conversations.

Basic Lead Routing - Automatically route leads to the right rep.

Drift Intel - Identify even anonymous website visitors and personalize their experiences.

Drift for Salesforce App - Access pre-built Salesforce dashboards (or create custom versions) to measure Drift's performance.

Encryption at Rest - Data encryption in transit and at rest so your information is safe and secure at all times.

Everything in Premium, plus:

Fastlane - Drive more qualified pipeline from your lead forms.

Audiences - Unlock more value from your website traffic by targeting specific groups of customers with personalized experiences.

A/B Testing - Engage your target visitors with the perfect message to increase conversion to pipeline.

Advanced Lead Routing - Sophisticated routing rules make it easy to set up conditional routing across multiple teams.

Role-Based Access Controls - Manage permissions and user experience with three distinct user roles.

Everything in Advanced, plus:

Workspaces - Dedicated Drift instance with its own chatbots, reporting, users and settings. Additional workspaces are available for purchase.

Multiple Languages - Deploy Drift globally with chatbots in multiple languages or localizations.

Virtual Selling Assistants - Deliver personalization at scale and consistently generate qualified pipeline without adding headcount — with our patented AI Virtual Selling Assistants.

Conversation Analysis - Uncover patterns and insights from your database of conversations, so you can optimize your buying journey, and sales process.