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Compare CircleLoop vs CloudCall

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CloudCall - Contact Center Operations Software
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Overview

Description

CircleLoop is a call center software that provides a complete solution for managing customer interaction. It is designed specifically to support enterprises through cloud, providing an ... Read More

CloudCall is the ultimate solution for businesses looking to thrive by leveraging the power of conversations. Seamlessly integrating with CRM systems, it not only unifies all interactions ... Read More

Entry Level Pricing
  • Starts from $6.45
  • Not Available
Free Trial Availability
  • No free trial
Spotsaas Score

9.1/10

Not Available

User Ratings

4.3

(96)
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Software Demo

Demo

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Features

Total Features

10 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • $6.45
        • Not Available
        Pricing Pans
        • Not Available
        • Not Available
        Pricing Pagecircleloop pricingcloudcall pricing

        Other Details

        Organization Types supported
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Not Available
        • Not Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        125

        Very Good

        8

        Good

        6

        Poor

        12

        Terible

        20

        Excellent

        36

        Very Good

        14

        Good

        0

        Poor

        1

        Terible

        5

        Expert's Review generated by AI

        CircleLoop is a communication software that has garnered mixed feedback over the past 12 months. While some users have encountered challenges with the software, such as bugs and call quality ...Read more

        CloudCall has received a mix of positive and constructive feedback from users in the past year. Users appreciate the ease of setup and remote work capabilities, enabling teams to work seamlessly ...Read more

        Pros and Cons
        • Efficient and helpful customer support team that is responsive to user needs and requests.

        • Quick and seamless setup process with personalized configurations, especially for new users.

        • User-friendly interface that simplifies navigation and usage for both mobile and desktop applications.

        • Good value for the service provided, making it suitable for small businesses looking to save costs.

        • Positive feedback on the quality of calls and technical support provided.

        • Recent decline in service quality leading to frequent bugs, issues, and unreliable performance, affecting user experience negatively.

        • Complications and delays in the process of canceling accounts or transferring numbers, causing frustration and hindrance in user mobility.

        • Inconsistent call forwarding and call dropping issues impacting the reliability of the service, especially for businesses.

        • Seamless integration with CRM, enhancing productivity and data accuracy.

        • Efficient remote working capabilities, allowing calls from anywhere with CRM integration.

        • Automated call logging, saving time on manual data entry.

        • Quick and easy setup, benefiting user workflow and efficiency.

        • Great customer service and support team responsiveness, aiding users in resolving issues promptly.

        • Lack of video calling feature, limiting communication options.

        • Issues with call quality, occasional outages, and service reliability.

        • Complex configuration setup for newcomers, increasing the learning curve.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        Customers

        Customers

        No Customers information available.

        No Customers information available.

        Media and Screenshots

        Screenshots
        CircleLoop screenshot

        6 Screenshots

        No screenshots available.

        Videos
        video-0

        3 Videos

        video-0

        3 Videos

        Alternatives

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        CircleLoop offers Free Trial, but CloudCall does not.

        CircleLoop is designed for Freelancers, Medium Business and Small Business.

        CloudCall is designed for Large Enterprises, Medium Business and Small Business.

        The starting price of CircleLoop begins at $6.45/User/Month, while pricing details for CloudCall are unavailable.

        Some top alternatives to CircleLoop includes Nextiva, Dialer360, CloudTalk, HoduCC, Call Center Studio, TelebuHub, Truly, 3CX, My Hotline and CloudCall.

        Some top alternatives to CloudCall includes contactSPACE, uContact, Call Center Studio, Dialpad Contact Center, Convoso, Callision, Vonage Contact Center, RingCentral Contact Center and RingCentral Engage Digital.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].