Chameleon

Great tool for onboarding tours

What do you like best? The tool is very lightweight and easy to set up What do you dislike? Using a Chrome plugin is a downside if you rely on other browsers for work. Recommendations to others considering the product: One for the best tools around for product tools. They also have an excellent support What problems are you solving with the product? What benefits have you realized? We use it for a bunch of different use cases. From setting up targeted onboarding messages ...

Easy to create tours and feedbacks for onboarding

What do you like best? Tours feature is very easy to use and I can create modals for almost any use case inside our product. What do you dislike? Not much to dislike there, although the designer is good but can have more improvements in terms of options. What problems are you solving with the product? What benefits have you realized? We are creating a whole onboarding flow as major task in chameleon and one of the benefits that we have realized is that we can get as personalized ...

Chameleon has been a really powerful tool for our Customer Experience team.

What do you like best? My favorite feature is the ability to bring custom attributes into Chameleon. The custom attributes have enabled our Customer Experience team to create immersive and detailed tours for users. Additionally, Chameleon provides flexible data outputs for limitless analytical possibilities. What do you dislike? I dislike Chameleon's out of the box analytics. The dashboard is helpful, but if you'd interested in learning more about your tours you need to export the ...

Thankful for Chameleon

What do you like best? We tried everything and Chameleon was the only one that has the most features, power, and flexibility to do anything our designers and marketing team envisioned. Most others are quite limited and too simple. What do you dislike? It seems to work better in Chrome and I was a Safari user but its easy to get used to. Recommendations to others considering the product: Map out your flow before starting. What problems are you solving with the product? What ...

Simple and elegant tool for enabling users!

What do you like best? Chameleon allows our Product Team to deploy in-app tours within a matter of minutes. The tool is extremely easy to use, super customizable, and has tons of great out-of-the-box features. Highly recommend Chameleon as a lightweight yet robust tool for enabling and engaging users. What do you dislike? I wish that there were MORE customization options. Sometimes I want to add a condition for displaying a step, but I'm not sure how to accomplish that using ...

Really great product, we wouldn't be without it!

What do you like best? We have been using Chameleon for at least 18 months now and it is brilliant. As a product, the feature set has be made easier to use (while also building out greater flexibility) so I'm always able to achieve what I want without having to ask our developers to do things for me. With its integration with Segment I'm easily able to hook into our in-app events then run tours and segment our customer base with that data so I can accurately target our users with the ...

Chameleon onboarding for scale-up

What do you like best? Good service and very good product. Checklists and ability to target specific groups of users are for me the reason to choose for Chameleon, together with the pricing, as for most onboarding software you need the supercoorporate plan to be able to do this. What do you dislike? I am just using Chameleon for a couple of weeks, so far now dislikes. What problems are you solving with the product? What benefits have you realized? Onboarding

Helpful to provide new updates to customers

What do you like best? The software is easy to use and I like not having to pull developers off projects to add training tours or updates. What do you dislike? Need the option to build tours on mobile Recommendations to others considering the product: Watch their training videos, it should be pretty easy to use after that. What problems are you solving with the product? What benefits have you realized? Improved the ability to notify customers of new features.

So Far, So Good.

What do you like best? It's much easier to reach customers when they are logged in to our platform and engaged than it is through email. Tracking those metrics has been very valuable. What do you dislike? The interface is a tad clumsy and could be streamlined. Some of the functionality we want isn't there. What problems are you solving with the product? What benefits have you realized? Customers get far too many emails these days. We are using Chameleon to approach them in a new ...

Amazing product. Ahead of its time.

What do you like best? The ease of use and flexibility with the product. It is obvious that this is a company that understands their customers. Building immersive in-app experiences that do not impact the performance of the application is insanely valuable when thinking of growing product adoption and increasing gross margin. Also, their content and support teams are top notch and have helped myself and my team level up in our knowledge and ability. What do you dislike? The product ...