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Predictive Dialer

What does 'Predictive Dialer' mean?

A predictive dialer is an outbound dialing system that selects numbers from a list and dials them automatically. A predictive dialer dials numbers before detecting a link, at which point the call is transferred to a live agent. Dialers filter out busy signals, voicemails, no-answers, disconnected numbers, and so on. A predictive dialer helps sales agents do their job in the most effective, efficient, and productive way possible. They use an algorithm to dial numbers and connect with people.

List of software with Predictive Dialer functionality