Spot Score

Voiptime

Optimize your call center with Voiptime.

4.9

(13)

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Voiptime offers custom pricing plan

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Overview

Features

Pricing

Alternatives

Ratings

Media

Customers

Integrations

Support

FAQs

What is Voiptime?

Affiliate Disclosure

Voiptime is a cloud-based call center software that provides a solution for contact centers. It handles all agents' interactions and provides all the necessary tools to manage their customers' relationship whenever, wherever and however they choose. Voiptime offers both agents and managers a unique social experience to further improve customer satisfaction. By using Voiptime you don't need to be in-house since Voiptime is a complete platform made of voice, chat and social media unite.

Pricing

Voiptime offers custom pricing plan

Customer Type

Large Enterprises
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud

Voiptime software demo

Voiptime has not given any software demo yet

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Voiptime Features

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Features Score:

Live Chat

Call Monitoring

Auto Call Recording

Queue Management (Calls)

Voiptime Pricing

Visit website

Free Trial

Not available

Voiptime Pricing

Voiptime offers custom pricing plan

Pricing Model

Paid Plans (Quotation Based )

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Pricing Plans

Professional

Approximately 2000 minutes free to the USA per agent monthly
Up to $14 free usage credit for global calling per agent monthly
Unlimited concurrent calls*
Built-in CRM with callback scheduling
Preview, Power and Predictive dialers

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Enterprise

Multichannel communication (voice, email, robocalls, web chat, web callback)
ACD routing and call queues
Inbound and outbound IVR
Auto dialing campaigns (Preview, Progressive, Predictive dialers), agentless campaigns
Call script builder

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Explore in-depth pricing

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Disclaimer: Pricing information for Voiptime is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

View detailed pricing for Voiptime

Free Voiptime Alternatives

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Truly

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Voiptime Reviews & Ratings

4.9

Excellent

Based on 13 ratings & 13 reviews

Rating Distribution

Excellent

(13)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review generated by AI

Voiptime Cloud stands out as a robust and efficient call center solution, as highlighted by its users over the past 12 months. One of its key strengths is the intelligent call routing feature, which has significantly reduced call transfers and improved customer satisfaction by minimizing wait times. The customizable IVR and two-way CRM integration provide ...Read more

Voiptime pros and cons

Enhances call center efficiency by reducing call transfers and providing intelligent call routing.
Easy to use and implement, with quick setup time.
Two-way CRM integration for real-time access to client information during calls.
Facilitates improved communication channels and customer service.
Suitable for telesales and telemarketing, with features like mass outbound campaigns, efficient lead processing, and automation.

The richness of features may be overwhelming for newcomers without proper support.
Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

User Review

Anastasia M

06/01/21

5 out of 5

"The best software for customer service"

What do you like best about Voiptime Cloud? It is very simple to use and implement! It took less than two days to start working. Also, our customer ...

Peter O

06/01/21

5 out of 5

"Good call center solution"

What do you like best about Voiptime Cloud? We've significantly reduced the number of call transfers thanks to their ACD with intelligent call ...

Anonymous User

05/07/20

5 out of 5

"Multichannel professional contact centre software"

What do you like best about Voiptime Cloud? We awlays seek ways to improve our communication channels with our clients and successfully deal with all ...

Helga Z

05/04/20

5 out of 5

"The professional instrument for making massive outbound campaigns"

What do you like best about Voiptime Cloud? Thanks to Voiptime Cloud software we grant our clients with expert service. This software is especially ...

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Voiptime Customers

Toast

MSV

UA.TAO

Voiptime Integrations

Zapier

4.3

(3331 reviews)

Voiptime Support

Contact

+1 (720) 362-50-05

Customer Service

Business Hours

Online

Location

Denver, Colorado

Reach out to Voiptime Social channels

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Voiptime is a Call Center Software. Voiptime offers Outbound Call Center, Inbound Call Center, Concurrency Support, Live Chat, Progressive Dialer and many more functionalities.

Some top alternatives to Voiptime includes Nextiva, TalkDesk, Dialer360, CallTools and My Hotline.

Yes, Voiptime provides API.

No, Voiptime doesn't provide mobile app.

Voiptime is located in Denver, Colorado

Voiptime offers Quotation Based pricing model

Yes, Voiptime can integrate with

The starting price is not disclosed by Voiptime. You can visit Voiptime pricing page to get the latest pricing.

Researched by Rajat Gupta