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Compare Voiptime vs CallTools vs Nextiva

Voiptime - Call Center Software
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Overview

Description

Voiptime is a cloud-based call center software that provides a solution for contact centers. It handles all agents' interactions and provides all the necessary tools to manage their ... Read More

CallTools is a simple and easy to use yet flexible call center software that offers management various ways to handle calls. Call center agents can be given an unlimited number of skill ... Read More

Entry Level Pricing
  • Not Available
  • Not Available
Free Trial Availability
  • No free trial
  • No free trial
Spotsaas Score

8.8/10

9.1/10

User Ratings

4.9

(13)

4.9

(45)
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Features

Total Features

10 Features

10 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • Not Available
          Pricing Pans
          • Not Available
          • Not Available
          Pricing Pagevoiptime pricing

          Pricing information not available

          Other Details

          Organization Types supported
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          13

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          238

          Very Good

          4

          Good

          0

          Poor

          0

          Terible

          1

          Expert's Review generated by AI

          Voiptime Cloud stands out as a robust and efficient call center solution, as highlighted by its users over the past 12 months. One of its key strengths is the intelligent call routing feature, ...Read more

          CallTools emerges as a powerhouse in the realm of phone sales, consistently impressing users with its top-notch performance and stellar features. Users rave about its user-friendly interface, ...Read more

          Pros and Cons
          • Enhances call center efficiency by reducing call transfers and providing intelligent call routing.

          • Easy to use and implement, with quick setup time.

          • Two-way CRM integration for real-time access to client information during calls.

          • Facilitates improved communication channels and customer service.

          • Suitable for telesales and telemarketing, with features like mass outbound campaigns, efficient lead processing, and automation.

          • The richness of features may be overwhelming for newcomers without proper support.

          • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

          • Efficient automation features save valuable time and enhance productivity.

          • Customization options empower users to tailor the system to their unique needs seamlessly.

          • Stellar customer support team that is ready to assist at every turn.

          • Intuitive and user-friendly interface for effortless navigation.

          • The richness of features and customizations can be intimidating and complex for newcomers without proper support.

          • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          Customers

          Customers
          Toast

          Toast

          MSV

          MSV

          UA.TAO

          UA.TAO

          No Customers information available.

          Media and Screenshots

          Screenshots
          Predictive dialer

          6 Screenshots

          Campaign screenshot

          8 Screenshots

          Videos

          No videos available.

          video-0

          3 Videos

          Alternatives

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Neither Voiptime nor CallTools offers a free trial.

          Voiptime is designed for Large Enterprises, Medium Business and Small Business.

          CallTools is designed for Large Enterprises, Medium Business and Small Business.

          Pricing details for both Voiptime and CallTools are unavailable at this time. Contact the respective providers for more information.

          Some top alternatives to Voiptime includes Nextiva, TalkDesk, Dialer360, CallTools, HoduCC, Call Center Studio, TelebuHub, Truly, CallCenterHosting Predictive Dialer and My Hotline.

          Some top alternatives to CallTools includes Nextiva, HoduCC, ChaseData, Call Center Studio, TelebuHub, Truly, Aircall, Mojo Dialer, CallCenterHosting Predictive Dialer and My Hotline.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].