Spot Score

CallTools

Streamline your call center operations with ease.

4.9

(45)

Save to Favourites

Add to compare

CallTools offers custom pricing plan

Request a Quote

Overview

Features

Pricing

Alternatives

Ratings

Media

Integrations

Support

FAQs

What is CallTools?

Affiliate Disclosure

CallTools is a simple and easy to use yet flexible call center software that offers management various ways to handle calls. Call center agents can be given an unlimited number of skill sets which are used to define the call flow, scripts, and more. The application allows for monitoring of agents' performance while providing real time data to management for quick decisions.

Pricing

CallTools offers custom pricing plan

Customer Type

Large Enterprises
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud
Installed - Windows
Installed - Mac

CallTools software demo

View demo

CallTools Features

Show Feature Explanation

Features Score:

Live Chat

Call Monitoring

Auto Call Recording

Queue Management (Calls)

CallTools Pricing

Visit website

Free Trial

Not available

CallTools Pricing

CallTools offers custom pricing plan

Pricing Model

Paid Plans (Quotation Based )

Visit website

Pricing Plans

CallTools

Outbound Call Center
Inbound Call Center
Call Management
CRM, SMS & Email
Integrations

Explore in-depth pricing

Free CallTools Alternatives

Recommended

Nextiva

Empowering businesses through ...

9.6

Very Good

Visit website Compare CallTools vs Nextiva

HoduCC

Efficient cloud contact centers ...

8.4

Very Good

Compare CallTools vs HoduCC

ChaseData

Unify your customer interactions ...

8.9

Excellent

Compare CallTools vs ChaseData

Call Center Studio

Streamline your call center ...

8.9

Excellent

Compare CallTools vs Call Center Studio

TelebuHub

Streamline your call center ...

7.4

Compare CallTools vs TelebuHub

Truly

Engage customers in real-time with ...

8.9

Excellent

Compare CallTools vs Truly

Aircall

Streamline customer service with ...

Very Good

Compare CallTools vs Aircall

Mojo Dialer

Effortless dialing for maximum ...

Very Good

Compare CallTools vs Mojo Dialer

CallCenterHosting Predictive Dialer

Streamline your calls with ...

Compare CallTools vs CallCenterHosting Predictive Dialer

My Hotline

Streamline your calls, boost ...

8.3

Compare CallTools vs My Hotline

View all CallTools alternatives

CallTools Reviews & Ratings

4.9

Excellent

Based on 45 ratings & 243 reviews

Rating Distribution

Excellent

(238)

Very Good

(4)

Good

(0)

Poor

(0)

Terible

(1)

Expert's Review generated by AI

CallTools emerges as a powerhouse in the realm of phone sales, consistently impressing users with its top-notch performance and stellar features. Users rave about its user-friendly interface, which streamlines operations and ensures a seamless experience. The automation features are a game-changer, boosting efficiency and saving valuable time. Customization ...Read more

CallTools pros and cons

Efficient automation features save valuable time and enhance productivity.
Customization options empower users to tailor the system to their unique needs seamlessly.
Stellar customer support team that is ready to assist at every turn.
Intuitive and user-friendly interface for effortless navigation.

The richness of features and customizations can be intimidating and complex for newcomers without proper support.
Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

User Review

Adrian Aguayo Jimenez

06/17/24

5 out of 5

Best experience and super fast

Best experience and super fast. Best Team yet.

Anthony G

04/19/24

5 out of 5

In the bustling realm of phone sales

In the bustling realm of phone sales, CallTools has been our steadfast companion for almost year, earning our highest accolades. Its user-friendly ...

customer

11/14/23

5 out of 5

Brandon Conrad needs a raise!

Brandon Conrad needs a raise!! This man went above and beyond when it came to ANY support experience I've ever had with ANY company! He helped with ...

customer

10/15/23

5 out of 5

I had a great experience with…

I had a great experience with Calltools! From the start with Brandon Conrad getting us set up, to the constant customer support with any issues and ...

View all Reviews

CallTools Integrations

View all integrations

CallTools Support

Contact

1-800-679-1637

Customer Service

24/7 (Live rep)

Business Hours

Online

Location

Irvine, California

Reach out to CallTools Social channels

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

CallTools is a Call Center Software. CallTools offers Outbound Call Center, Inbound Call Center, Concurrency Support, Live Chat, Progressive Dialer and many more functionalities.

Some top alternatives to CallTools includes Nextiva, HoduCC, ChaseData, Call Center Studio and My Hotline.

Yes, CallTools provides API.

No, CallTools doesn't provide mobile app.

CallTools is located in Irvine, California

CallTools offers Quotation Based pricing model

Yes, CallTools can integrate with monday.com, Shape, Salesforce, HubSpot CRM and many more.You can find more integration for CallTools here

The starting price is not disclosed by CallTools. You can visit CallTools pricing page to get the latest pricing.

Researched by Rajat Gupta