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CallTools - Call Center Software

CallTools Reviews in January 2025: User Ratings, Pros & Cons

Streamline your call center operations with ease.

4.9

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CallTools Reviews & Ratings

4.9

Excellent

Based on 45 ratings & 243 reviews

Rating Distribution

Excellent

(238)

Very Good

(4)

Good

(0)

Poor

(0)

Terible

(1)

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Showing 1-10 out of 243

AA

Adrian Aguayo Jimenez

06/17/24

5 out of 5

Best experience and super fast

Best experience and super fast. Best Team yet.

AG

Anthony G

04/19/24

5 out of 5

In the bustling realm of phone sales

In the bustling realm of phone sales, CallTools has been our steadfast companion for almost year, earning our highest accolades. Its user-friendly interface facilitates effortless navigation, while unwavering reliability ensures uninterrupted operations. Efficiency receives a substantial boost through its automation features, saving invaluable time. Customization options empower us to tailor the system to our unique needs seamlessly. Additionally, the exceptional support team stands ready ...

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C

customer

11/14/23

5 out of 5

Brandon Conrad needs a raise!

Brandon Conrad needs a raise!! This man went above and beyond when it came to ANY support experience I've ever had with ANY company! He helped with every question or struggle I had and he did it all in a very positive approach! The BEST support experience I have ever had HANDS DOWN!! 10/10!

C

customer

10/15/23

5 out of 5

I had a great experience with…

I had a great experience with Calltools! From the start with Brandon Conrad getting us set up, to the constant customer support with any issues and getting any account issues resolved I had. You guys are great!

JT

Justin T

10/10/23

5 out of 5

Top Notch

From the very first interaction, Brandon displayed an impressive level of professionalism and knowledge about their product. He ensured that we fully understood how to maximize its potential for our business. His expertise and excellent communication skills made the entire buying process smooth. We are extremely pleased with our decision to choose CalTools' cloud dialer software and would recommend for other businesses.

AU

Anonymous User

08/30/23

5 out of 5

"Great Software!"

What do you like best about CallTools? Great software! Multi line dialer, you can hook it up to a CRM. This prevents the CRM from getting too crowded with bad leads, also the multi-line dialer is great for working larger lists. At the very least, the software will help you improve the efficiency of your sales reps or cold callers resulting in higher conversions for the time. What do you dislike about CallTools? I did wish that they had an auto-text option like Lead Sherpa, but it is great ...

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DP

Daniel Pricopio

04/10/23

5 out of 5

Issues taken care of

I had some miscommunication with this company and some issues with the service. I can say that they went above and beyond to make sure it was taken care of. I want to thank Shawnee and Julie for handling everything.

AF

Anthony Fontela

01/08/23

5 out of 5

Shawnie is the best!!!

Shawnie is super helpful! She always responds immediately and will follow up with me to make sure things are working ok. Great service!

JG

Jermayne Green

01/05/23

5 out of 5

I love calltools great product

I love calltools great product, connection rate, user friendly, nice sales funnels definitely increase deal flow. James has been awesome with any questions or concerns I had really knowledgeable of the dialer definitely recommended.

C

customer

10/03/22

5 out of 5

Best Dialer I have ever used

First of all , the solution works very well , pretty simple , no glitches , and they have great support , I am also impressed with the level of excellence from management , they go above and beyond to make sure their clients are satisfied .