Compare Voiptime vs TalkDesk vs Nextiva

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Voiptime (13) Get Quote Get Quote	TalkDesk (2962) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Voiptime is a cloud-based call center software that provides a solution for contact centers. It handles all agents' interactions and provides all the necessary tools to manage their ... Read More	Talkdesk is the call center software that empowers businesses with a complete set of tools to self-manage their customer support and sales. They provide a smart, simple and affordable ... Read More
Entry Level Pricing	Not Available	Starts from $85 , monthly
Free Trial Availability	No free trial	No free trial
Spotsaas Score	8.8/10	9.8/10
User Ratings	4.9 (13)	4.4 (3656)
	Get Quote	Get Quote

Features

Total Features	10 Features	10 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	Not Available	$85 , monthly
Pricing Pans	Not Available	CX Cloud Professional $85 /user/month Get Started Cx Cloud Essentials $85 /user/month Get Started CX Cloud Elevate $115 /user/month Get Started Browse all pricing plans
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Individuals Large Enterprises Medium Business Small Business Freelancers	Individuals Large Enterprises Medium Business Small Business Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.9 (based on 13 reviews)	4.4 (based on 3656 reviews)
Rating Distribution	Excellent 13 Very Good 0 Good 0 Poor 0 Terible 0	Excellent 2055 Very Good 718 Good 137 Poor 20 Terible 32
Expert's Review generated by AI	Voiptime Cloud stands out as a robust and efficient call center solution, as highlighted by its users over the past 12 months. One of its key strengths is the intelligent call routing feature, ...Read more	Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off ...Read more
Pros and Cons	Enhances call center efficiency by reducing call transfers and providing intelligent call routing. Easy to use and implement, with quick setup time. Two-way CRM integration for real-time access to client information during calls. Facilitates improved communication channels and customer service. Suitable for telesales and telemarketing, with features like mass outbound campaigns, efficient lead processing, and automation. The richness of features may be overwhelming for newcomers without proper support. Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.	Streamlined service delivery and improved customer experience by providing crucial context details instantly. User-friendly interface with easy access and customization in reporting. Quick and responsive technical support. Effective monitoring of team performance and call metrics. Easy integration with CRM systems for seamless operations. Newcomers may find the rich features overwhelming without proper guidance. Limited advanced functionality due to a restricted selection in the Marketplace. Some users experienced occasional glitches and complexity in usage.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Zapier 4.3 (3331 reviews)	Salesforce 4.3 (31400 reviews) Slack 4.5 (35011 reviews) LiveChat 4.4 (2017 reviews)

Customers

Customers	Toast MSV UA.TAO	IBM Peloton Stitch Fix

Media and Screenshots

Screenshots	6 Screenshots	5 Screenshots
Videos	No videos available.	3 Videos

Alternatives

Alternatives	Nextiva 4.4 TalkDesk 4.4 Dialer360 3.8	Nextiva 4.4 Zendesk Talk 4.3 HoduCC 3.8

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Neither Voiptime nor TalkDesk offers a free trial.

Voiptime is designed for Large Enterprises, Medium Business and Small Business.

TalkDesk is designed for Large Enterprises, Medium Business and Small Business.

The starting price of TalkDesk begins at $85/user/month when monthly, while pricing details for Voiptime are unavailable.

Some top alternatives to Voiptime includes Nextiva, TalkDesk, Dialer360, CallTools, HoduCC, Call Center Studio, TelebuHub, Truly, CallCenterHosting Predictive Dialer and My Hotline.

Some top alternatives to TalkDesk includes Nextiva, Zendesk Talk, HoduCC, Call Center Studio, ClickDesk, Aircall, Dialpad Contact Center, VoxDesk, LeadDesk and Freshdesk Contact Center (Formerly Freshcaller).

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Voiptime vs TalkDesk vs Nextiva

Voiptime

TalkDesk

OverviewAffiliate Disclosure

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure