TalkDesk Reviews in January 2025: User Ratings, Pros & Cons

"We are coming up to our 4 year anniversary using Talkdesk, we are very happy with the performance!"

What do you like best about Talkdesk? Year by year they are improving the visual space and making incoming and outgoing calls easier to follow. I also have high hopes for the reporting impovements they made over this last year.

"Great tool for small business."

What do you like best about Talkdesk? The dashboard section is very user-friendly. The report section is getting few good updates to customize reports. What do you dislike about Talkdesk?

"Great Experience with Talkdesk"

What do you like best about Talkdesk? As a manager, Talkdesk helps me to easily monitor the progress and effectiveness of our team's calls. The reporting in Talkdesk helps us to identify the average call length, number of dropped calls and better understand the guest journey through our phone system.

"Funcionalidad de Talkdesk"

What do you like best about Talkdesk? Como en el rol de mi equipo se usa diariamente, como TL puedo realizar integracion con nuestro crm, se puede realizar el seguimiento facilmente de las llamadas realizadas por cada agente e incluso revisar su tiempo al aire, poder escuhar posteriormente la grabacion de las llamadas para efectos de auditoria.

"Review on Talkdesk:- One of the best solution for Support team function."

What do you like best about Talkdesk? Talkdesk is a very easy & good interface to coordinate with team members and customers. The call quality is very good. Easy to call any number around the world. Easy functions & good graphical user interface. Very easy to operate. One thing to appreciate is that quick & prompt technical support.

"talkdesk review"

What do you like best about Talkdesk? ease of use, very easy to contact support What do you dislike about Talkdesk?

"Talkdesk is easy to use and it cannects to the call even with the slow internet connection."

What do you like best about Talkdesk? The thing I like the most is that we can track all the calls by just entering the phone number or the agent name and it gives all data of when we called and for how many minutes we talked on that number.

"Feeback for talkdesk"

What do you like best about Talkdesk? Easy to connect and user friendly. Easy to download reports What do you dislike about Talkdesk?

"talkdesk is the best"

What do you like best about Talkdesk? talkdesk is very easy to use, also you can download in your phone. What do you dislike about Talkdesk?

"Great Product"

What do you like best about Talkdesk? Easy to Pull data. I like using talkdesk because I can find the data I need quickly. What do you dislike about Talkdesk?