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Compare Voiptime vs Truly vs Nextiva

Voiptime - Call Center Software
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Truly - Call Center Software
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Overview

Description

Voiptime is a cloud-based call center software that provides a solution for contact centers. It handles all agents' interactions and provides all the necessary tools to manage their ... Read More

Truly is real-time customer engagement software. Its architecture gives you the speed and capacity to serve thousands of customers, while delivering a consistent, consumer-grade experience. ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $55 , Billed Yearly
Free Trial Availability
  • No free trial
Spotsaas Score

8.8/10

8.9/10

User Ratings

4.9

(13)
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Features

Total Features

10 Features

10 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $55 , Billed Yearly
          Pricing Pans
          • Not Available
          • Growth

            • Up to 10 Users

            • CRM Integrations

            • Desktop & Mobile Apps (Mac, Windows, Chrome, iOS, Android)

            Show more +

          • Enterprise

            • International Numbers & Calling

            • Call Transcription

            • Premium Deskphone & Conference Room Integration

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          Pricing Pagevoiptime pricingtruly pricing

          Other Details

          Organization Types supported
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          13

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          114

          Very Good

          26

          Good

          6

          Poor

          4

          Terible

          0

          Expert's Review generated by AI

          Voiptime Cloud stands out as a robust and efficient call center solution, as highlighted by its users over the past 12 months. One of its key strengths is the intelligent call routing feature, ...Read more

          Truly stands out as a reliable and intuitive tool for call management and integration with CRM systems like Salesforce. Users appreciate its ease of use, seamless integration, and the convenience ...Read more

          Pros and Cons
          • Enhances call center efficiency by reducing call transfers and providing intelligent call routing.

          • Easy to use and implement, with quick setup time.

          • Two-way CRM integration for real-time access to client information during calls.

          • Facilitates improved communication channels and customer service.

          • Suitable for telesales and telemarketing, with features like mass outbound campaigns, efficient lead processing, and automation.

          • The richness of features may be overwhelming for newcomers without proper support.

          • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

          • Reliable metadata flow to CRM, enhancing efficiency.

          • Desktop and mobile app availability for on-the-go usage.

          • Easy dialing feature and user-friendly interface for seamless calls.

          • Strong integration with Salesforce for efficient workflow and tracking.

          • Ability to switch phone numbers easily for different purposes.

          • Intimidating richness of features for new users without adequate support.

          • Limited customization options and marketplace for advanced functionalities.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers
          Toast

          Toast

          MSV

          MSV

          UA.TAO

          UA.TAO

          Uber

          Uber

          wework

          wework

          Wix

          Wix

          Media and Screenshots

          Screenshots
          Predictive dialer

          6 Screenshots

          No screenshots available.

          Videos

          No videos available.

          No videos available.

          Alternatives

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Truly offers Free Trial, but Voiptime does not.

          Voiptime is designed for Large Enterprises, Medium Business and Small Business.

          Truly is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Truly begins at $55/User/Month when Billed Yearly, while pricing details for Voiptime are unavailable.

          Some top alternatives to Voiptime includes Nextiva, TalkDesk, Dialer360, CallTools, HoduCC, Call Center Studio, TelebuHub, Truly, CallCenterHosting Predictive Dialer and My Hotline.

          Some top alternatives to Truly includes Nextiva, FIVE CRM, Calabrio One, CallTools, Call Center Studio, TelebuHub, ImagineSales, TeleCapture, Aircall, My Hotline and Tracking Sales Calls.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].