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Compare Voiptime vs Call Center Studio vs Nextiva

Voiptime - Call Center Software
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Overview

Description

Voiptime is a cloud-based call center software that provides a solution for contact centers. It handles all agents' interactions and provides all the necessary tools to manage their ... Read More

The Call Center Studio software suite offers a complete call center solution that features CRM, ACD, real-time interactive voice response (IVR), and predictive dialing. Also included is a ... Read More

Entry Level Pricing
  • Not Available
  • Not Available
Free Trial Availability
  • No free trial
Spotsaas Score

8.8/10

8.9/10

User Ratings

4.9

(13)

4.7

(83)
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Features

Total Features

10 Features

10 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • Not Available
          Pricing Pans
          • Not Available
          • Not Available
          Pricing Pagevoiptime pricingcall-center-studio pricing

          Other Details

          Organization Types supported
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          13

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          80

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Voiptime Cloud stands out as a robust and efficient call center solution, as highlighted by its users over the past 12 months. One of its key strengths is the intelligent call routing feature, ...Read more

          Call Center Studio has proven to be a standout in the realm of call center solutions, as highlighted by its satisfied users. The software is lauded for its easy-to-use interface and quick, ...Read more

          Pros and Cons
          • Enhances call center efficiency by reducing call transfers and providing intelligent call routing.

          • Easy to use and implement, with quick setup time.

          • Two-way CRM integration for real-time access to client information during calls.

          • Facilitates improved communication channels and customer service.

          • Suitable for telesales and telemarketing, with features like mass outbound campaigns, efficient lead processing, and automation.

          • The richness of features may be overwhelming for newcomers without proper support.

          • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

          • Fast and effective technical support, providing instant solutions.

          • Simple and user-friendly interface, easy to navigate for all users.

          • Reliable dialer with excellent call quality, suitable for high call volumes.

          • Cost-effective solution with comprehensive features compared to competitors.

          • Fantastic support system with seamless onboarding process.

          • Lack of variety in the Marketplace for additional apps and connectors.

          • Some users find it overly simplistic, lacking in advanced customization options.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Customers

          Customers
          Toast

          Toast

          MSV

          MSV

          UA.TAO

          UA.TAO

          Vodafone

          Vodafone

          Fedex

          Fedex

          Volvo

          Volvo

          Media and Screenshots

          Screenshots
          Predictive dialer

          6 Screenshots

          Admin

          6 Screenshots

          Videos

          No videos available.

          video-0

          1 Videos

          Alternatives

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Call Center Studio offers Free Trial, but Voiptime does not.

          Voiptime is designed for Large Enterprises, Medium Business and Small Business.

          Call Center Studio is designed for Large Enterprises, Medium Business and Small Business.

          Pricing details for both Voiptime and Call Center Studio are unavailable at this time. Contact the respective providers for more information.

          Some top alternatives to Voiptime includes Nextiva, TalkDesk, Dialer360, CallTools, HoduCC, Call Center Studio, TelebuHub, Truly, CallCenterHosting Predictive Dialer and My Hotline.

          Some top alternatives to Call Center Studio includes Nextiva, Zendesk Talk, TalkDesk, Novanet Cloud Contact Center, HoduCC, TelebuHub, Aircall, Dialpad Contact Center, CloudCall and Freshdesk Contact Center (Formerly Freshcaller).

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].