Spot Score

Bright Pattern

Effortlessly elevate your call center with Bright Pattern.

4.5

(79)

Add to compare

Bright Pattern offers custom pricing plan

Request a Quote

Overview

Features

Pricing

Alternatives

Ratings

Media

Customers

Integrations

Support

FAQs

What is Bright Pattern?

Affiliate Disclosure

The Bright Pattern call center software solution offers a simple, easy-to-use interface that provides you with the functionality needed to handle all of your day to day business needs. Bright Pattern is a web-based application that runs on any browser that supports HTML5, and is accessible from anywhere with an internet connection. These features and more make this call center software solution ideal for organizations of all sizes.

Pricing

Bright Pattern offers custom pricing plan

Customer Type

Large Enterprises
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud
Mobile - Android
Mobile - iOS

Bright Pattern software demo

Bright Pattern has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Bright Pattern Features

Show Feature Explanation

Features Score:

Live Chat

Call Monitoring

Auto Call Recording

Queue Management (Calls)

Bright Pattern Pricing

Visit website

Free Trial

Not available

Bright Pattern Pricing

Bright Pattern offers custom pricing plan

Pricing Model

Paid Plans (One-time license /Quotation Based )

Visit website

Pricing Plans

Bright Pattern

Discovery and Design Workshop
Configuration and Customization to customer requirements
Testing and Evaluation
Agent and Supervisor Training
Administration Mentoring & Knowledge Transfer

Explore in-depth pricing

Screenshots of the Bright Pattern Pricing Page

Disclaimer: Pricing information for Bright Pattern is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

View detailed pricing for Bright Pattern

Free Bright Pattern Alternatives

Recommended

Nextiva

Empowering businesses through ...

9.6

Very Good

Visit website Compare Bright Pattern vs Nextiva

FIVE CRM

Effortlessly streamline your ...

8.3

Compare Bright Pattern vs FIVE CRM

XCALLY

Connect, streamline, and elevate ...

8.7

Compare Bright Pattern vs XCALLY

HoduCC

Efficient cloud contact centers ...

8.4

Very Good

Compare Bright Pattern vs HoduCC

Call Center Studio

Streamline your call center ...

8.9

Excellent

Compare Bright Pattern vs Call Center Studio

Truly

Engage customers in real-time with ...

8.9

Excellent

Compare Bright Pattern vs Truly

Genesys PureEngage

Streamline operations, elevate ...

Very Good

Compare Bright Pattern vs Genesys PureEngage

Vonage Contact Center

Revolutionize your customer service ...

Good

Compare Bright Pattern vs Vonage Contact Center

Genesys PureConnect

Streamline your contact center with ...

Very Good

Compare Bright Pattern vs Genesys PureConnect

RingCentral Contact Center

Streamline your customer service ...

Very Good

Compare Bright Pattern vs RingCentral Contact Center

View all Bright Pattern alternatives

Bright Pattern Reviews & Ratings

4.5

Very Good

Based on 79 ratings & 95 reviews

Rating Distribution

Excellent

(80)

Very Good

(8)

Good

(6)

Poor

(1)

Terible

(0)

Expert's Review generated by AI

Bright Pattern stands out as a powerful omnichannel platform solution, praised for its user-friendly interface and seamless setup process. Customers appreciate the excellent support provided, with quick issue resolution and ongoing assistance post-implementation. The platform's functionality and flexibility in voice and chat scenarios offer significant potential ...Read more

Bright Pattern pros and cons

User-friendly program with easy setup and quick issue resolution by the support team.
Excellent support during and post-implementation, with a high level of investment and attention to detail.
Fantastic call center telephony system with a variety of options for managing customer contacts.
Great automation potential in voice and chat scenarios, offering high flexibility and control.
Thorough and easy configuration and implementation process with regular follow-ups for maximizing platform usage.

Limited integrations and customizations, making it complex for newcomers without adequate support.
Limited selection in the Marketplace for additional apps and connectors, hindering access to advanced functionalities.
Some users find the rich features and capabilities of the platform intimidating initially.

User Review

Bryan S

11/21/23

5 out of 5

"Great Product and Amazing Support Team"

What do you like best about Bright Pattern? Bright Pattern is an incredibly user friendly program and was very easy to set up. Additionally, any ...

Bryan S

11/21/23

5 out of 5

"Great Product and Amazing Support Team"

What do you like best about Bright Pattern? Bright Pattern is an incredibly user friendly program and was very easy to set up. Additionally, any ...

Anonymous User

11/20/23

4.5 out of 5

"A smaller company that was truly built as an omnichannel platform solution."

What do you like best about Bright Pattern? The support during implementation and post implementation has been amazing. Even when we were having ...

Anonymous User

11/17/23

5 out of 5

"Amazing - love Bright Pattern!"

What do you like best about Bright Pattern? The system itself - easy to use and understand. What do you dislike about Bright Pattern?

View all Reviews

Bright Pattern Customers

Hitachi

Canary

melco

Mercedes

Bright Pattern Integrations

4.1

4.3

4.3

4.4

View all integrations

Bright Pattern Support

Contact

+1 650 529-4099

Customer Service

24/7 (Live rep)

Business Hours

Online

Location

South San Francisco, California

Reach out to Bright Pattern Social channels

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Bright Pattern is a Call Center Software. Bright Pattern offers Outbound Call Center, Inbound Call Center, Concurrency Support, Live Chat, Progressive Dialer and many more functionalities.

Some top alternatives to Bright Pattern includes Nextiva, FIVE CRM, XCALLY, HoduCC and Whelp.

Yes, Bright Pattern provides API.

Yes, Bright Pattern provides mobile app.

Bright Pattern is located in South San Francisco, California

Bright Pattern offers One-time license, Quotation Based pricing models

Yes, Bright Pattern can integrate with PaySimple, Salesforce, ZapierYou can find more integration for Bright Pattern here

The starting price is not disclosed by Bright Pattern. You can visit Bright Pattern pricing page to get the latest pricing.

Researched by Rajat Gupta