PureEngage is a SaaS-based, contact center operation's software that addresses the needs of call center, business process outsourcing and customer service organizations. PureEngage centralizes key back-office functions and standardizes and automates business processes to deliver excellent service. This comprehensive optimization delivers better visibility, greater control and superior intelligence, helping organizations stay competitive.
What do you like best? With Genesys PureEngage you can deliver the proper interaction flavor to customers in terms of omnichannel conversations and ...
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MF
Mike F
10/30/20
5 out of 5
Top of the line.
What do you like best? The best part is it is 100% customizable and with the sdk kits you can make it do almost anything you want. What do you ...
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AH
Anil H
10/30/20
4 out of 5
We Prefer both Genesys Cloud and Genesys Engage
What do you like best? 1) Flexibility to integrate with Rest API 2) Scalability in SaaS model 3) Security Standard applied meet Industry ...
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SK
Serkan K
10/29/20
5 out of 5
Genesys PureEngage - What Genesys do more?
What do you like best? Support team; especially e-Services segment of support which provide immediate solution and detailed information for the ...