Compare Genesys PureEngage vs Pure Chat vs ZoomInfo Chat

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Genesys PureEngage (213) Get Quote Get Quote	Pure Chat (225) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	PureEngage is a SaaS-based, contact center operation's software that addresses the needs of call center, business process outsourcing and customer service organizations. PureEngage ... Read More	Pure Chat is an expandable chat solution that can grow alongside your business. With the Pure Chat editor, you can personalize your chat widget to meet your needs. Your chat history is ... Read More
Entry Level Pricing	Not Available	Starts from $39 , Billed Yearly
Free Trial Availability	Free Trial available	Free Trial available
Spotsaas Score	Not Available	9.0/10
User Ratings	4.4 (740)	4.3 (541)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	0 Features	7 Features
Unique Features	No features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	Not Available	$39 , Billed Yearly
Pricing Pans	Not Available	Growth Get Started Max Websites: 1 Users/Operators Included: 4 SMS Notifcations: 100 Show more + Pro Get Started $8 per Month billed Yearly $10 per Month billed Monthly Includes features of the Growth plan, plus Show more +
Pricing Page	Pricing information not available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.4 (based on 740 reviews)	4.3 (based on 541 reviews)
Rating Distribution	Excellent 139 Very Good 65 Good 8 Poor 1 Terible 0	Excellent 128 Very Good 78 Good 14 Poor 1 Terible 4
Expert's Review generated by AI	No Expert ai Review available for the product	Pure Chat has garnered positive reviews for its ease of use, customization options, and effectiveness in improving customer interactions. Users appreciate the intuitive interface, seamless ...Read more
Pros and Cons		Provides easy integration with various platforms like Zoho, MailChimp, and HubSpot, enhancing flexibility. Customizable widgets and chat feature integration simplifies interaction with website visitors and provides detailed customer interaction history. Neat user interface with customizable settings and fair pricing, making it user-friendly and cost-efficient. Helpful for customer service teams, allowing reassignment of representative, displaying relevant customer info, and aiding in pursuing leads. Customizable chat alert sounds and ability to add participants from different departments enhance communication flexibility. Lack of Desktop App can lead to tab management issues and increased browser tabs. Inactivity logout feature can disrupt continuous monitoring and prompt response. Unresponsiveness of support team can be a hindrance during troubleshooting, requiring persistent follow-ups.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	Zapier 4.3 (3331 reviews)

Customers

Customers	Ticketmaster Property Guys Rosehulman	No Customers information available.

Media and Screenshots

Screenshots	3 Screenshots	1 Screenshots
Videos	2 Videos	2 Videos

Alternatives

Alternatives	UJET 4.7 VCC Live 4.7 CxEngage 3.6	ZoomInfo Chat LiveAgent 4.7 LiveChat 4.4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Genesys PureEngage and Pure Chat offer a Free Trial.

Genesys PureEngage is designed for Large Enterprises, Medium Business and Small Business.

Pure Chat is designed for Large Enterprises, Medium Business and Small Business.

The starting price of Pure Chat begins at $39/User/Month when Billed Yearly, while pricing details for Genesys PureEngage are unavailable.

Some top alternatives to Genesys PureEngage includes UJET, VCC Live, CxEngage, Vonage Contact Center, Genesys PureConnect, ipSCAPE, Pure Chat, SnapEngage, RingCentral Engage Digital and EngageOne Communicate.

Some top alternatives to Pure Chat includes ZoomInfo Chat, LiveAgent, LiveChat, Crisp, LiveEngage, MyLiveChat, Zendesk Chat, Smartchat, LinkedChat, Let's Connect and Liveo.Chat.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Genesys PureEngage vs Pure Chat vs ZoomInfo Chat

Genesys PureEngage

Pure Chat

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure