Genesys PureEngage Alternatives and Competitors

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UJET is a contact center operations' software application designed to re-invent the way contact centers are managed through integrated case management, sales force automation and soft phone capabilities. Its provide a flexible and scalable solution that will increase employee efficiency, ...

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VCC Live is a contact center operations' software for small and midsized businesses. It helps to automate, enhance and manage customer interactions. It comes with advanced self-service features that enable customers to reach the correct customer support person at first attempt. VCC Live helps ...

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CxEngage is contact center Operations' software designed to increase agent effectiveness, improve performance and streamline operations. CxEngage allows business to track the data with real-time dashboard reporting and analytics. Easily manage large volumes of calls through a single portal and ...

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Vonage Contact Center is a powerful multichannel contact center operations software with sophisticated routing logic and built-in statistics, designed to boost the customer service effectiveness. Designed to compete with the most advanced enterprise contact center software products, Vonage ...

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Genesys PureConnect Operations Software is a powerful software platform for the contact center operations. The software platform is flexible enough to support a range of applications and easy to use, allowing user to quickly connect with customers—both on-premises and in the cloud—and optimize ...

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Revolutionize the way you engage with customers and provide top-notch business experiences with ipSCAPE. This versatile, cloud-based call center software offers omnichannel capabilities to automate your personalized communications. Record calls with ease, whether automatically or upon agent ...

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Pure Chat is an expandable chat solution that can grow alongside your business. With the Pure Chat editor, you can personalize your chat widget to meet your needs. Your chat history is automatically saved, making it easier for your agents to follow up with visitors or customers. Save time by ...

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SnapEngage is an advanced chat monitoring platform ideal for streamlining customer engagement and boosting sales through live chat. With its customizable workflows, it effortlessly captures and converts leads for businesses of all sizes. This omnichannel solution enables businesses to connect ...

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RingCentral Engage Digital is a powerful customer engagement solution which unlocks a new dimension of customer interaction. This software connects customers across the web, social media and messaging apps with automation of conversations and best-in-class chatbot technology. Teams can ...

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EngageOne Communicate, the digital engagement software, helps businesses create and distribute data-driven communications with customers. Through its multiple channels like video, chatbots, email, SMS and PDF, businesses can launch interactive engagements that drive results. The software allows ...