ipSCAPE

Transforming customer engagement one call at a time.

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ipSCAPE offers custom pricing plan

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Overview

Pricing

Alternatives

Ratings

Media

Customers

Integrations

Support

FAQs

What is ipSCAPE?

Affiliate Disclosure

Revolutionize the way you engage with customers and provide top-notch business experiences with ipSCAPE. This versatile, cloud-based call center software offers omnichannel capabilities to automate your personalized communications. Record calls with ease, whether automatically or upon agent request, and assign them to individual customer records. Boost your call center's efficiency with Progressive, Preview, Power, and Predictive dialers. Monitor and improve performance with a comprehensive dashboard. ipSCAPE empowers your call center to increase pick-up rates and enhance productivity, elevating your overall business success.

Pricing

ipSCAPE offers custom pricing plan

Customer Type

Large Enterprises
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud

ipSCAPE software demo

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ipSCAPE Pricing

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Free Trial

Not available

ipSCAPE Pricing

ipSCAPE offers custom pricing plan

Pricing Model

Paid Plans (Quotation Based )

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Pricing Plans

ipSCAPE

Voice
Performance
Web Chat
Email
SMS

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Explore in-depth pricing

Free ipSCAPE Alternatives

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8.3

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uContact

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8.8

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8.9

Excellent

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UJET

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Dialpad Contact Center

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Very Good

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VCC Live

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Excellent

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Zultys MXIE

Empowering businesses, delighting ...

Very Good

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Vonage Contact Center

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Focus Contact Center

Streamline your communication and ...

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RingCentral Engage Digital

Transforming customer service, one ...

8.3

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ipSCAPE Reviews & Ratings

Rating Distribution

Excellent

(23)

Very Good

(4)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review generated by AI

ipSCAPE has garnered positive feedback from users for its efficient time tracking capabilities, real-time monitoring, and communication features. Users appreciate the system for providing insights into call waiting times, enabling effective call management, and facilitating communication with customers, ultimately enhancing customer service quality. The ability ...Read more

ipSCAPE pros and cons

Provides accurate time tracking, helping in call management and handling.
Easy to log in and access, making it user-friendly.
Allows monitoring of call activities and agents' performance for evaluation and improvement.
Helpful in communication with customers and resolving their issues efficiently.
Useful for tracking queue status and pause reasons in real time.

Occasional errors and latency issues may occur, affecting usability.
System crashes or errors leading to interruptions in service.
Limited visibility on certain metrics like wrapping time or hold duration.

User Review

Marilyn B

07/17/23

5 out of 5

"GOOD"

What do you like best about ipSCAPE? Provide accurate time, especially when you're on break or lunch. Easy to log in. Provides us an insight into how ...

Kennard A

07/13/23

5 out of 5

"very efficient"

What do you like best about ipSCAPE? It help me monitor the users within the company real time What do you dislike about ipSCAPE? The numerous times ...

Joy B

06/28/23

4.5 out of 5

"amazing"

What do you like best about ipSCAPE? Easy to log in. easy to access. helpfull What do you dislike about ipSCAPE? when getting error logging in. error ...

Deniel Paolo T

06/28/23

5 out of 5

"Great working with ipSCAPE"

What do you like best about ipSCAPE? ipSCAPE is helpful since we can listen to our previous calls to improve ourselves. The best thing about using ...

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ipSCAPE Customers

Healius

Laithwaite’s Wine

Compare Club

Cornucopia

Savvy

Australian Collections Services (ACS)

ipSCAPE Integrations

4.3

4.3

Microsoft Dynamics 365 for Sales

4.5

4.2

4.4

View all integrations

ipSCAPE Support

Contact

1300 477 227

Customer Service

24/7 (Live rep)

Online

Location

Sydney, Australia

Reach out to ipSCAPE Social channels

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Some top alternatives to ipSCAPE includes FIVE CRM, uContact, Call Center Studio, UJET and RingCentral Engage Digital.

Yes, ipSCAPE provides API.

No, ipSCAPE doesn't provide mobile app.

ipSCAPE is located in Sydney, Australia

ipSCAPE offers Quotation Based pricing model

Yes, ipSCAPE can integrate with Microsoft Teams, Salesforce, Microsoft Dynamics 365 for Sales, Zendesk Sell and many more.You can find more integration for ipSCAPE here

The starting price is not disclosed by ipSCAPE. You can visit ipSCAPE pricing page to get the latest pricing.

Researched by Rajat Gupta