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Compare ipSCAPE vs FIVE CRM vs Thryv vs Salesforce Sales Cloud

ipSCAPE - Contact Center Operations Software
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FIVE CRM - CRM Software
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Overview

Description

Revolutionize the way you engage with customers and provide top-notch business experiences with ipSCAPE. This versatile, cloud-based call center software offers omnichannel capabilities to ... Read More

The FIVE CRM is a beautifully designed customer relationship management software that is packaged in a modern & simplistic way. It features multiple integrations, great workflow ... Read More

Entry Level Pricing
  • Not Available
  • Not Available
Free Trial Availability
  • No free trial
Spotsaas Score

Not Available

8.3/10

User Ratings
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Software Demo

Demo

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Features

Total Features

0 Features

8 Features

Unique Features

No features

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    Pricing

    Pricing Option
        Starting From
        • Not Available
        • Not Available
        Pricing Plans
        • Not Available
        • Not Available

        Other Details

        Organization Types supported
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
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        User Reviews

        User Ratings

        No reviews available for the product

        Rating Distribution

        Excellent

        23

        Very Good

        4

        Good

        0

        Poor

        0

        Terible

        0

        No reviews available for the product

        Expert's Review generated by AI

        ipSCAPE has garnered positive feedback from users for its efficient time tracking capabilities, real-time monitoring, and communication features. Users appreciate the system for providing ...Read more

        FIVE CRM has quickly proven to be a standout CRM solution, offering a wealth of features tailored to enhance telemarketing, sales, and campaign management. Users consistently highlight its ease ...Read more

        Pros and Cons
        • Provides accurate time tracking, helping in call management and handling.

        • Easy to log in and access, making it user-friendly.

        • Allows monitoring of call activities and agents' performance for evaluation and improvement.

        • Helpful in communication with customers and resolving their issues efficiently.

        • Useful for tracking queue status and pause reasons in real time.

        • Occasional errors and latency issues may occur, affecting usability.

        • System crashes or errors leading to interruptions in service.

        • Limited visibility on certain metrics like wrapping time or hold duration.

        • Highly customizable CRM system that adapts easily to specific client needs and campaign areas.

        • Intuitive and straightforward for new users, reducing the learning curve.

        • Excellent customer support with friendly, knowledgeable, and responsive team members who are often praised by name.

        • Effective telemarketing and lead generation features, including click-to-dial and call recording, which enhance efficiency.

        • Advanced sales automation and reporting tools, including the ability to manipulate live data and historical data points.

        • Occasional performance lags reported during system usage.

        • Interface for individual email auto-responders could be improved to avoid visual distractions from bulk campaigns.

        • Lack of communication and transparency during system failures or technical issues.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        Customers

        Customers
        Healius

        Healius

        Laithwaite’s Wine

        Laithwaite’s Wine

        Compare Club

        Compare Club

        Lyreco

        Lyreco

        Pursuit

        Pursuit

        HEG

        HEG

        Media and Screenshots

        Screenshots

        No screenshots available.

        FIVE CRM screenshot

        1 Screenshots

        Videos
        video-0

        2 Videos

        video-0

        1 Videos

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        FIVE CRM offers Free Trial, but ipSCAPE does not.

        ipSCAPE is designed for Large Enterprises, Medium Business and Small Business.

        FIVE CRM is designed for Large Enterprises, Medium Business and Small Business.

        Pricing details for both ipSCAPE and FIVE CRM are unavailable at this time. Contact the respective providers for more information.

        Some top alternatives to ipSCAPE includes FIVE CRM, uContact, Call Center Studio, UJET, Dialpad Contact Center, VCC Live, Zultys MXIE, Vonage Contact Center, Focus Contact Center and RingCentral Engage Digital.

        Some top alternatives to FIVE CRM includes Thryv, Salesforce Sales Cloud, monday sales CRM by monday.com, Pipedrive, Zoho CRM, Vendasta, ClickUp, Freshsales, Salesforce, SalesCRM, SimpleCRM, CRM.me, FreeCRM, Second CRM, webCRM, MyBusiness CRM, CAS CRM and DigitalCRM.com.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].