Compare ipSCAPE vs Dialpad Contact Center

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	ipSCAPE Get Quote Get Quote	Dialpad Contact Center (35) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Revolutionize the way you engage with customers and provide top-notch business experiences with ipSCAPE. This versatile, cloud-based call center software offers omnichannel capabilities to ... Read More	Dialpad is an AI-powered customer intelligence platform that is revolutionizing global collaboration. Dialpad AI Contact Center simplifies coaching, tracks adherence to best practices, and ... Read More
Entry Level Pricing	Not Available	Starts from $75
Free Trial Availability	No free trial	Get Free Trial
User Ratings		4.5 (111)
	Get Quote	Get Quote

Software Demo

Demo	View demo	Dialpad Contact Center has not given any software demo yet If you're the owner of this profile, add your demo.Contact us

Features

Total Features	0 Features	0 Features
Unique Features	No features	No features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	Not Available	$75
Pricing Pans	Not Available	Not Available
Pricing Page	Pricing information not available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - iOS Browser Based (Cloud) Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)	Mobile - iOS Browser Based (Cloud) Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Not Available
	Get Quote	Get Quote

User Reviews

User Ratings	0 (based on 8 reviews)	4.5 (based on 111 reviews)
Rating Distribution	Excellent 23 Very Good 4 Good 0 Poor 0 Terible 0	Excellent 31 Very Good 3 Good 0 Poor 1 Terible 0
Expert's Review generated by AI	ipSCAPE has garnered positive feedback from users for its efficient time tracking capabilities, real-time monitoring, and communication features. Users appreciate the system for providing ...Read more	No Expert ai Review available for the product
Pros and Cons	Provides accurate time tracking, helping in call management and handling. Easy to log in and access, making it user-friendly. Allows monitoring of call activities and agents' performance for evaluation and improvement. Helpful in communication with customers and resolving their issues efficiently. Useful for tracking queue status and pause reasons in real time. Occasional errors and latency issues may occur, affecting usability. System crashes or errors leading to interruptions in service. Limited visibility on certain metrics like wrapping time or hold duration.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Microsoft Teams 4.3 (32097 reviews) Salesforce 4.3 (31400 reviews) Microsoft Dynamics 365 for Sales 4 (2319 reviews)	No Integration information available.

Customers

Customers	Healius Laithwaite’s Wine Compare Club	Wework UBER TED

Media and Screenshots

Screenshots	No screenshots available.	3 Screenshots
Videos	2 Videos	No videos available.

Alternatives

Alternatives	FIVE CRM uContact 4.9 Call Center Studio 4.7	Call Center Studio 4.7 UJET 4.7 Zultys MXIE 3.9

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Dialpad Contact Center offers Free Trial, but ipSCAPE does not.

ipSCAPE is designed for Large Enterprises, Medium Business and Small Business.

Dialpad Contact Center is designed for Large Enterprises, Medium Business and Small Business.

The starting price of Dialpad Contact Center begins at $75/User/Month, while pricing details for ipSCAPE are unavailable.

Some top alternatives to ipSCAPE includes FIVE CRM, uContact, Call Center Studio, UJET, Dialpad Contact Center, VCC Live, Zultys MXIE, Vonage Contact Center, Focus Contact Center and RingCentral Engage Digital.

Some top alternatives to Dialpad Contact Center includes Call Center Studio, UJET, Zultys MXIE, Callision, Voximplant Kit, ice Contact Center, VoiceIQ, RingCentral Contact Center and SmartSpeech.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare ipSCAPE vs Dialpad Contact Center

ipSCAPE

Dialpad Contact Center

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure