Compare ipSCAPE vs VCC Live

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	ipSCAPE Get Quote Get Quote	VCC Live (63) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Revolutionize the way you engage with customers and provide top-notch business experiences with ipSCAPE. This versatile, cloud-based call center software offers omnichannel capabilities to ... Read More	VCC Live is a contact center operations' software for small and midsized businesses. It helps to automate, enhance and manage customer interactions. It comes with advanced self-service ... Read More
Entry Level Pricing	Not Available	Starts from $50 , Billed Yearly
Free Trial Availability	No free trial	No free trial
User Ratings		4.7 (70)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	0 Features	0 Features
Unique Features	No features	No features
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Pricing

Pricing Option
Starting From	Not Available	$50 , Billed Yearly
Pricing Pans	Not Available	Standard Get Started Campaign Management Outbound and Inbound Calls Reports and Statistics Show more + Professional Get Started Includes features of Standard plan, plus Intelligent IVR Quality Control Show more + Multichannel Get Started Includes features of Professional plan, plus Sending Automated SMS Sending Automated Emails Show more + Browse all pricing plans
Pricing Page	Pricing information not available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - iOS Browser Based (Cloud) Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)	Mobile - iOS Browser Based (Cloud) Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	0 (based on 8 reviews)	4.7 (based on 70 reviews)
Rating Distribution	Excellent 23 Very Good 4 Good 0 Poor 0 Terible 0	Excellent 58 Very Good 5 Good 0 Poor 0 Terible 0
Expert's Review generated by AI	ipSCAPE has garnered positive feedback from users for its efficient time tracking capabilities, real-time monitoring, and communication features. Users appreciate the system for providing ...Read more	No Expert ai Review available for the product
Pros and Cons	Provides accurate time tracking, helping in call management and handling. Easy to log in and access, making it user-friendly. Allows monitoring of call activities and agents' performance for evaluation and improvement. Helpful in communication with customers and resolving their issues efficiently. Useful for tracking queue status and pause reasons in real time. Occasional errors and latency issues may occur, affecting usability. System crashes or errors leading to interruptions in service. Limited visibility on certain metrics like wrapping time or hold duration.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Microsoft Teams 4.3 (32097 reviews) Salesforce 4.3 (31400 reviews) Microsoft Dynamics 365 for Sales 4 (2319 reviews)	No Integration information available.

Customers

Customers	Healius Laithwaite’s Wine Compare Club	No Customers information available.

Media and Screenshots

Screenshots	No screenshots available.	No screenshots available.
Videos	2 Videos	3 Videos

Alternatives

Alternatives	FIVE CRM uContact 4.9 Call Center Studio 4.7	FIVE CRM uContact 4.9 Call Center Studio 4.7

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Neither ipSCAPE nor VCC Live offers a free trial.

ipSCAPE is designed for Large Enterprises, Medium Business and Small Business.

VCC Live is designed for Large Enterprises, Medium Business and Small Business.

The starting price of VCC Live begins at $50/Month when Billed Yearly, while pricing details for ipSCAPE are unavailable.

Some top alternatives to ipSCAPE includes FIVE CRM, uContact, Call Center Studio, UJET, Dialpad Contact Center, VCC Live, Zultys MXIE, Vonage Contact Center, Focus Contact Center and RingCentral Engage Digital.

Some top alternatives to VCC Live includes FIVE CRM, uContact, Call Center Studio, Callision, LiveOps, ice Contact Center, Vonage Contact Center, Focus Contact Center, CloudCall and LiveVox.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare ipSCAPE vs VCC Live

ipSCAPE

VCC Live

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure