Compare Genesys PureEngage vs SnapEngage vs ZoomInfo Chat

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Genesys PureEngage (213) Get Quote Get Quote	SnapEngage (138) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	PureEngage is a SaaS-based, contact center operation's software that addresses the needs of call center, business process outsourcing and customer service organizations. PureEngage ... Read More	SnapEngage is an advanced chat monitoring platform ideal for streamlining customer engagement and boosting sales through live chat. With its customizable workflows, it effortlessly captures ... Read More
Entry Level Pricing	Not Available	Starts from $16
Free Trial Availability	Free Trial available	Free Trial available
Spotsaas Score	Not Available	9.3/10
User Ratings	4.4 (740)	4.5 (156)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	0 Features	9 Features
Unique Features	No features
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Pricing

Pricing Option
Starting From	Not Available	$16
Pricing Pans	Not Available	Not Available
Pricing Page	Pricing information not available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.4 (based on 740 reviews)	4.5 (based on 156 reviews)
Rating Distribution	Excellent 139 Very Good 65 Good 8 Poor 1 Terible 0	Excellent 90 Very Good 36 Good 11 Poor 0 Terible 1
Expert's Review generated by AI	No Expert ai Review available for the product	SnapEngage stands out as a versatile and user-friendly live chat tool, highly praised for its proactive chat features that facilitate better customer engagement and increased revenue. The ease of ...Read more
Pros and Cons		Easy to use with proactive chat for engaging customers and boosting revenue. Comprehensive reports provide insights on visitor behavior and easy integration with Salesforce. Customizable features for forms and pages, aiding communication with customers. Efficient customer support team and useful stats summary for monitoring performance. User-friendly interface for chat agents and customers, with easy customization options. Issues with system integrations and outdated design can affect user experience. Limits on chat disconnect time can be restrictive for ongoing conversations.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	No Integration information available.

Customers

Customers	Ticketmaster Property Guys Rosehulman	SnapEngage_customers_0 SnapEngage_customers_1 SnapEngage_customers_3

Media and Screenshots

Screenshots	3 Screenshots	3 Screenshots
Videos	2 Videos	3 Videos

Alternatives

Alternatives	UJET 4.7 VCC Live 4.7 CxEngage 3.6	ZoomInfo Chat LiveChat 4.4 Crisp 4.3

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Genesys PureEngage and SnapEngage offer a Free Trial.

Genesys PureEngage is designed for Large Enterprises, Medium Business and Small Business.

SnapEngage is designed for Large Enterprises, Medium Business and Small Business.

The starting price of SnapEngage begins at $16/User/Month, while pricing details for Genesys PureEngage are unavailable.

Some top alternatives to Genesys PureEngage includes UJET, VCC Live, CxEngage, Vonage Contact Center, Genesys PureConnect, ipSCAPE, Pure Chat, SnapEngage, RingCentral Engage Digital and EngageOne Communicate.

Some top alternatives to SnapEngage includes ZoomInfo Chat, LiveChat, Crisp, LiveEngage, Zendesk Chat, Zoho SalesIQ, Smartchat, ChatFlow247, Freshchat, Let's Connect and Tiledesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Genesys PureEngage vs SnapEngage vs ZoomInfo Chat

Genesys PureEngage

SnapEngage

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure