9.2
Spot Score
Effortlessly elevate your call center with Bright Pattern.
User Ratings
Main Features
Pricing
Bright Pattern offers custom pricing plan
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Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
9.6
Spot Score
RECOMMENDED
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Product Description
NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous benefits, including real-time voice over IP (VoIP), integrated instant messaging, video calls and web ...
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Outbound Call Center
Inbound Call Center
Concurrency Support
+ 5 more
Unique Features
No unique features
Pricing
Free Trial available, Try Now
Starts from $18.95/User/Month when Billed Yearly
8.3
Spot Score
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Product Description
The FIVE CRM is a beautifully designed customer relationship management software that is packaged in a modern & simplistic way. It features multiple integrations, great workflow functionality, and intuitive user experience. It has a modern interface that allows you to effectively manage your ...
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No common features
Unique Features
Quotes (Proposals)
List Management
Customer Support
+ 5 more
Pricing
Free Trial available, Try Now
8.7
Spot Score
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Product Description
Xcally call center software connects your agents and your business more efficiently and effectively. With custom customer context, advanced metrics, and a simple-to-use interface, Xcally provides an all-inclusive program that helps make your business even more productive than before. This ...
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Outbound Call Center
Inbound Call Center
Live Chat
+ 6 more
Unique Features
No unique features
Pricing
XCALLY offers custom pricing plan
8.4
Spot Score
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Product Description
HoduCC - The call center software for Cloud Contact Centers, hosted in the cloud, including customer web chat, live chat. HoduCC software can provide automated live chat with first line of support agents, in combination with advanced multimedia (web voice and video) call handling. Call ...
Read moreCommon Features
Outbound Call Center
Inbound Call Center
Concurrency Support
+ 6 more
Unique Features
No unique features
Pricing
Free Trial available
HoduCC offers custom pricing plan
8.9
Spot Score
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Product Description
The Call Center Studio software suite offers a complete call center solution that features CRM, ACD, real-time interactive voice response (IVR), and predictive dialing. Also included is a built-in reporting module for detailed analysis of all call center trends and statistics.
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Outbound Call Center
Inbound Call Center
Concurrency Support
+ 7 more
Unique Features
No unique features
Pricing
Free Trial available, Try Now
Call Center Studio offers custom pricing plan
8.9
Spot Score
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Product Description
Truly is real-time customer engagement software. Its architecture gives you the speed and capacity to serve thousands of customers, while delivering a consistent, consumer-grade experience. Truly's patented Real-time application suite continuously connects a customer to several Engagement ...
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Outbound Call Center
Inbound Call Center
Concurrency Support
+ 7 more
Unique Features
No unique features
Pricing
Free Trial available, Try Now
Starts from $55/User/Month when Billed Yearly
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Product Description
PureEngage is a SaaS-based, contact center operation's software that addresses the needs of call center, business process outsourcing and customer service organizations. PureEngage centralizes key back-office functions and standardizes and automates business processes to deliver excellent ...
Read moreCommon Features
No common features
Unique Features
No unique features
Pricing
Free Trial available
Genesys PureEngage offers custom pricing plan
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Product Description
Vonage Contact Center is a powerful multichannel contact center operations software with sophisticated routing logic and built-in statistics, designed to boost the customer service effectiveness. Designed to compete with the most advanced enterprise contact center software products, Vonage ...
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No common features
Unique Features
No unique features
Pricing
Vonage Contact Center offers custom pricing plan
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Product Description
Genesys PureConnect Operations Software is a powerful software platform for the contact center operations. The software platform is flexible enough to support a range of applications and easy to use, allowing user to quickly connect with customers—both on-premises and in the cloud—and optimize ...
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No common features
Unique Features
No unique features
Pricing
Free Trial available
Genesys PureConnect offers custom pricing plan
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Product Description
RingCentral's Contact Center, a powerful solution for small business or contact center operation. It offers affordable pricing and 24/7 technical support. Here's how it works: Create a contact center by creating an account, which includes 1 free line. Then set up IVR menus, create skillsets and ...
Read moreCommon Features
No common features
Unique Features
No unique features
Pricing
RingCentral Contact Center offers custom pricing plan
