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9.2

Spot Score

Bright Pattern - Call Center Software

Bright Pattern Alternatives with Better Pricing

Effortlessly elevate your call center with Bright Pattern.

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Main Features

  • Live Chat
  • Call Monitoring
  • Auto Call Recording
  • Queue Management (Calls)

Pricing

  • Bright Pattern offers custom pricing plan

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List of the Top Bright Pattern alternatives as of April 2025

Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.

9.6

Spot Score

Nextiva - Call Center Software

Nextiva

RECOMMENDED

Empowering businesses through advanced communication solutions.

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Product Description

NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous benefits, including real-time voice over IP (VoIP), integrated instant messaging, video calls and web ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Concurrency Support

+ 5 more

Unique Features

No unique features

Pricing

Free Trial available, Try Now

Starts from $18.95/User/Month when Billed Yearly

8.3

Spot Score

FIVE CRM - CRM Software

FIVE CRM

Effortlessly streamline your business with FIVE CRM.

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Product Description

The FIVE CRM is a beautifully designed customer relationship management software that is packaged in a modern & simplistic way. It features multiple integrations, great workflow functionality, and intuitive user experience. It has a modern interface that allows you to effectively manage your ...

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Common Features

No common features

Unique Features

  • Quotes (Proposals)

  • List Management

  • Customer Support

+ 5 more

Pricing

Free Trial available, Try Now

8.4

Spot Score

HoduCC - Call Center Software

HoduCC

Efficient cloud contact centers with advanced multimedia capabilities.

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3.8

(1)

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Product Description

HoduCC - The call center software for Cloud Contact Centers, hosted in the cloud, including customer web chat, live chat.  HoduCC software can provide automated live chat with first line of support agents, in combination with advanced multimedia (web voice and video) call handling.  Call ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Concurrency Support

+ 6 more

Unique Features

No unique features

Pricing

Free Trial available

HoduCC offers custom pricing plan

8.9

Spot Score

Call Center Studio - Call Center Software

Call Center Studio

Streamline your call center operations with ease.

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4.7

(80)

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Product Description

The Call Center Studio software suite offers a complete call center solution that features CRM, ACD, real-time interactive voice response (IVR), and predictive dialing. Also included is a built-in reporting module for detailed analysis of all call center trends and statistics.

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Concurrency Support

+ 7 more

Unique Features

No unique features

Pricing

Free Trial available, Try Now

Call Center Studio offers custom pricing plan

8.9

Spot Score

Truly - Call Center Software

Truly

Engage customers in real-time with Truly.

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Product Description

Truly is real-time customer engagement software. Its architecture gives you the speed and capacity to serve thousands of customers, while delivering a consistent, consumer-grade experience. Truly's patented Real-time application suite continuously connects a customer to several Engagement ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Concurrency Support

+ 7 more

Unique Features

No unique features

Pricing

Free Trial available, Try Now

Starts from $55/User/Month when Billed Yearly

Genesys PureEngage - Contact Center Operations Software

Genesys PureEngage

Streamline operations, elevate service with PureEngage.

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Product Description

PureEngage is a SaaS-based, contact center operation's software that addresses the needs of call center, business process outsourcing and customer service organizations. PureEngage centralizes key back-office functions and standardizes and automates business processes to deliver excellent ...

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Common Features

No common features

Unique Features

No unique features

Pricing

Free Trial available

Genesys PureEngage offers custom pricing plan

Genesys PureConnect - Contact Center Operations Software

Genesys PureConnect

Streamline your contact center with Genesys PureConnect.

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4.2

Add to compare

Product Description

Genesys PureConnect Operations Software is a powerful software platform for the contact center operations. The software platform is flexible enough to support a range of applications and easy to use, allowing user to quickly connect with customers—both on-premises and in the cloud—and optimize ...

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Common Features

No common features

Unique Features

No unique features

Pricing

Free Trial available

Genesys PureConnect offers custom pricing plan