9.6/10
Spot Score
NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous benefits, including real-time voice over IP (VoIP), integrated instant messaging, video calls and web conferences, social media... Read more about Nextiva
Nextiva Pricing
Free Trial available
Starts from $18.95/User/Month when Billed Yearly
9.6/10
Spot Score
CloudTalk, the call center software from InterVISTAS, helps contact centers work smarter and increase their bottom line. This cloud-Based contact center software is compatible with all telephony servers in the market today and provides intuitive solutions that help contact centers to answer calls more efficiently.... Read more about CloudTalk
CloudTalk Pricing
Free Trial available
Starts from $25/User/Month when Billed Yearly
9.1/10
Spot Score
CircleLoop is a call center software that provides a complete solution for managing customer interaction. It is designed specifically to support enterprises through cloud, providing an integrated real-time reporting with key performance indicators (KPIs) to ensure the needs of all stakeholders are addressed.... Read more about CircleLoop
CircleLoop Pricing
Free Trial available
Starts from $6.45/User/Month
9.1/10
Spot Score
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Freshdesk Contact Center is the ideal call center application for startups, enabling effortless customer service and sales. This cloud-based solution can be easily operational with no more than an internet connection and a web browser. Buy local phone numbers, mask your current number, and share lines with multiple... Read more about Freshdesk Contact Center (Formerly Freshcaller)
Freshdesk Contact Center (Formerly Freshcaller) Pricing
Free Trial available
Starts from $15/User/Month when Billed Yearly, also offers free forever plan
9.0/10
Spot Score
ExoTrack is an innovative solution for call centers and contact centers, which aims to improve the way contact center managers highlight the performance of their agents, by delivering real-time results (open cases rate, punctuality, volume of calls).... Read more about Exotel
Exotel Pricing
Free Trial available
Starts from $1,000
9.0/10
Spot Score
Zendesk Talk is a telephone triage application that integrates with Zendesk to streamline problem resolution and provide customers with personalized service. This flexible tool is ideal for call center teams or help desks that field a mixed bag of issues, from general inquiries to complex problems. Reduce average call... Read more about Zendesk Talk
Zendesk Talk Pricing
Free Trial available
Starts from $9/User/Month, also offers free forever plan
9.0/10
Spot Score
eVoice is an automated call center application that uses a Salesforce.com platform to organize, streamline, and automate all of your telemarketing processes. This software is designed with state-of-the-art technology, flexible plug-and-play features, and customizable action buttons to enhance productivity at your... Read more about eVoice
eVoice Pricing
Free Trial available
Starts from $6.25/User/Month when Billed Yearly
8.9/10
Spot Score
The Call Center Studio software suite offers a complete call center solution that features CRM, ACD, real-time interactive voice response (IVR), and predictive dialing. Also included is a built-in reporting module for detailed analysis of all call center trends and statistics.... Read more about Call Center Studio
Call Center Studio Pricing
Free Trial available
Call Center Studio offers custom pricing plan
8.9/10
Spot Score
ZIWO is recognized as the leading Cloud Contact Center Solution, making it the ideal tool for elevating customer service experiences. It not only enhances customer interactions with features such as CRM plugins, virtual phone numbers, call tracking, and number masking but also seamlessly integrates telephony... Read more about ZIWO
ZIWO Pricing
Free Trial available
Starts from $109/User/Month
8.9/10
Spot Score
Truly is real-time customer engagement software. Its architecture gives you the speed and capacity to serve thousands of customers, while delivering a consistent, consumer-grade experience. Truly's patented Real-time application suite continuously connects a customer to several Engagement Engines that provide... Read more about Truly
Truly Pricing
Free Trial available
Starts from $55/User/Month when Billed Yearly
8.9/10
Spot Score
ChaseData Customer Relationship Management software is a call center solution that packages sales and marketing, order entry management, billing, and telecommunications capabilities into one suite. The system claims to integrate all previously isolated applications into one unified customer interaction platform.... Read more about ChaseData
ChaseData Pricing
Free Trial available
Starts from $89/User/Month
8.7/10
Spot Score
Freshcaller Call Center Software integrates a call center management system (CCM), CRM and customer self-service (CSS). It is a software that manages and follows customer calls, supports self-service applications and provides detailed customer information.... Read more about Freshcaller
Freshcaller Pricing
Free Trial available
8.7/10
Spot Score
Knowlarity’s cloud-based solutions offer a secure, flexible, and automated platform that aids in digitizing a distributed workforce to run businesses across geographical boundaries. Deliver explicit customer experiences on multiple channels like Voice, Messaging, Video, and AI embedded tools for a refined &... Read more about Knowlarity
Knowlarity Pricing
Free Trial available
Knowlarity offers custom pricing plan
8.7/10
Spot Score
PrimoDialler
Cloud-based call center software
The primo dialer software will help any call center become more productive and efficient. Manage your leads, prospects, email campaigns, tasks and notes all from a central location on your desktop. Easily reschedule appointments, use the built-in lead routing features to assign calls to agents, or manage your social... Read more about PrimoDialler
PrimoDialler Pricing
Free Trial available
PrimoDialler offers custom pricing plan
8.6/10
Spot Score
YakoVoice
Cloud Call Center
YakoVoice is the next-generation unified communication, customer engagement and call center solution. YakoVoice continues to change the way companies serve agents and customers. Using YakoVoice's unique Automated Call Distribution (ACD), agents are dispatched based on service level agreements. The system delivers... Read more about YakoVoice
YakoVoice Pricing
Free Trial available
8.4/10
Spot Score
HoduCC - The call center software for Cloud Contact Centers, hosted in the cloud, including customer web chat, live chat. HoduCC software can provide automated live chat with first line of support agents, in combination with advanced multimedia (web voice and video) call handling. Call history & real-time statistics... Read more about HoduCC
HoduCC Pricing
Free Trial available
HoduCC offers custom pricing plan
8.4/10
Spot Score
Intalk.io
The smart omnichannel customer engagement platform
Intalk is a cloud-based call center software solution designed for organizations of all sizes to help them increase sales and retain clients by delivering great customer service. With this call center software, you can handle a high volume of both inbound and outbound calls. This call center software allows you to... Read more about Intalk.io
Intalk.io Pricing
Free Trial available
Intalk.io offers custom pricing plan
8.3/10
Spot Score
Servetel
Get connected with customers in an efficient way
Servetel is an all in one cloud based contact center software that helps small and mid-sized businesses to optimize their customer communication through multi-channel communications. The software is suitable for companies of all sizes because it is scalable at affordable price. It comes with many features such as... Read more about Servetel
Servetel Pricing
Free Trial available
Servetel offers custom pricing plan
8.3/10
Spot Score
Dextr.Cloud
Enhance your customer experience
Dextr.Cloud is a Web-based Call Center Software that helps your organization improve customer service, reduce costs and sell more. The cloud based software includes features for Sales & Service, Quality and Customer Care, Analytics and Reporting, Knowledge Base & Training Management and Workforce Management.... Read more about Dextr.Cloud
Dextr.Cloud Pricing
Free Trial available
Dextr.Cloud offers custom pricing plan
8.1/10
Spot Score
The Dialer360 software allows you to maintain your all of your contacts, dialing groups and any other custom information in a central location. It also includes a customizable Web phone that can be viewed through any web browser to make calls or send emails directly from the site. Additionally, this system can be... Read more about Dialer360
Dialer360 Pricing
Free Trial available