20 Best Call Center Software for Free in January 2025

Showing 1-20 out of 32

List of the Best Call Center Software For Free as of January 2025

9.6

Spot Score

Nextiva
RECOMMENDED

Empowering businesses through advanced communication solutions.

Visit Website

4.4

(6255)

Add to compare

Product Description

NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous benefits, including real-time voice over IP (VoIP), integrated instant messaging, video calls and web ...

Pricing

Free Trial available, Try Now

Starts from $18.95/User/Month when Billed Yearly

9.6

Spot Score

CloudTalk

Efficiently elevate call center performance.

Request a Quote

4.4

(1297)

Add to compare

Product Description

CloudTalk, the call center software from InterVISTAS, helps contact centers work smarter and increase their bottom line. This cloud-Based contact center software is compatible with all telephony servers in the market today and provides intuitive solutions that help contact centers to answer ...

Pricing

Free Trial available

Starts from $25/User/Month when Billed Yearly

9.1

Spot Score

CircleLoop

Effortless communication, optimized customer experience.

Request a Quote

4.3

(171)

Add to compare

Product Description

CircleLoop is a call center software that provides a complete solution for managing customer interaction. It is designed specifically to support enterprises through cloud, providing an integrated real-time reporting with key performance indicators (KPIs) to ensure the needs of all stakeholders ...

Pricing

Free Trial available, Try Now

Starts from $6.45/User/Month

9.1

Spot Score

Freshdesk Contact Center (Formerly Freshcaller)

Streamline customer service and boost sales effortlessly.

Request a Quote

4.0

(170)

Add to compare

Product Description

Freshdesk Contact Center is the ideal call center application for startups, enabling effortless customer service and sales. This cloud-based solution can be easily operational with no more than an internet connection and a web browser. Buy local phone numbers, mask your current number, and ...

Pricing

Free Trial available

Starts from $15/User/Month when Billed Yearly, also offers free forever plan

9.0

Spot Score

Exotel

Elevate your contact center's efficiency

Request a Quote

4.4

(76)

Add to compare

Product Description

ExoTrack is an innovative solution for call centers and contact centers, which aims to improve the way contact center managers highlight the performance of their agents, by delivering real-time results (open cases rate, punctuality, volume of calls).

Pricing

Free Trial available, Try Now

Starts from $1,000

9.0

Spot Score

Zendesk Talk

Personalized service for efficient problem resolution.

Request a Quote

4.3

Add to compare

Product Description

Zendesk Talk is a telephone triage application that integrates with Zendesk to streamline problem resolution and provide customers with personalized service. This flexible tool is ideal for call center teams or help desks that field a mixed bag of issues, from general inquiries to complex ...

Pricing

Free Trial available

Starts from $9/User/Month, also offers free forever plan

9.0

Spot Score

eVoice

Streamline your telemarketing with eVoice.

Request a Quote

3.2

(35)

Add to compare

Product Description

eVoice is an automated call center application that uses a Salesforce.com platform to organize, streamline, and automate all of your telemarketing processes. This software is designed with state-of-the-art technology, flexible plug-and-play features, and customizable action buttons to enhance ...

Pricing

Free Trial available, Try Now

Starts from $6.25/User/Month when Billed Yearly

8.9

Spot Score

Call Center Studio

Streamline your call center operations with ease.

Request a Quote

4.7

(80)

Add to compare

Product Description

The Call Center Studio software suite offers a complete call center solution that features CRM, ACD, real-time interactive voice response (IVR), and predictive dialing. Also included is a built-in reporting module for detailed analysis of all call center trends and statistics.

Pricing

Free Trial available, Try Now

Call Center Studio offers custom pricing plan

8.9

Spot Score

ZIWO

Revolutionize your customer service experience.

Request a Quote

4.7

(33)

Add to compare

Product Description

ZIWO is recognized as the leading Cloud Contact Center Solution, making it the ideal tool for elevating customer service experiences. It not only enhances customer interactions with features such as CRM plugins, virtual phone numbers, call tracking, and number masking but also seamlessly ...

Pricing

Free Trial available, Try Now

Starts from $109/User/Month

8.9

Spot Score

Truly

Engage customers in real-time with Truly.

Request a Quote

4.6

(150)

Add to compare

Product Description

Truly is real-time customer engagement software. Its architecture gives you the speed and capacity to serve thousands of customers, while delivering a consistent, consumer-grade experience. Truly's patented Real-time application suite continuously connects a customer to several Engagement ...

Pricing

Free Trial available, Try Now

Starts from $55/User/Month when Billed Yearly

8.9

Spot Score

ChaseData

Unify your customer interactions with ChaseData.

Request a Quote

4.6

(44)

Add to compare

Product Description

ChaseData Customer Relationship Management software is a call center solution that packages sales and marketing, order entry management, billing, and telecommunications capabilities into one suite. The system claims to integrate all previously isolated applications into one unified customer ...

Pricing

Free Trial available, Try Now

Starts from $89/User/Month

8.7

Spot Score

Freshcaller

Streamline your calls, elevate customer experience.

Request a Quote

4.1

Add to compare

Product Description

Freshcaller Call Center Software integrates a call center management system (CCM), CRM and customer self-service (CSS). It is a software that manages and follows customer calls, supports self-service applications and provides detailed customer information.

Pricing

Free Trial available, Try Now

8.7

Spot Score

Knowlarity

Empowering Your Business with Seamless Customer Engagement

Request a Quote

3.7

(20)

Add to compare

Product Description

Knowlarity’s cloud-based solutions offer a secure, flexible, and automated platform that aids in digitizing a distributed workforce to run businesses across geographical boundaries. Deliver explicit customer experiences on multiple channels like Voice, Messaging, Video, and AI embedded tools ...

Pricing

Free Trial available

Knowlarity offers custom pricing plan

8.7

Spot Score

PrimoDialler

Streamline your call center with PrimoDialler.

Request a Quote

Add to compare

Product Description

The primo dialer software will help any call center become more productive and efficient. Manage your leads, prospects, email campaigns, tasks and notes all from a central location on your desktop. Easily reschedule appointments, use the built-in lead routing features to assign calls to agents, ...

Pricing

Free Trial available

PrimoDialler offers custom pricing plan

8.6

Spot Score

YakoVoice

Revolutionize your communication and customer engagement.

Request a Quote

Add to compare

Product Description

YakoVoice is the next-generation unified communication, customer engagement and call center solution. YakoVoice continues to change the way companies serve agents and customers. Using YakoVoice's unique Automated Call Distribution (ACD), agents are dispatched based on service level agreements. ...

Pricing

Free Trial available, Try Now

8.4

Spot Score

HoduCC

Efficient cloud contact centers with advanced multimedia capabilities.

Request a Quote

3.8

(1)

Add to compare

Product Description

HoduCC - The call center software for Cloud Contact Centers, hosted in the cloud, including customer web chat, live chat. HoduCC software can provide automated live chat with first line of support agents, in combination with advanced multimedia (web voice and video) call handling. Call ...

Pricing

Free Trial available

HoduCC offers custom pricing plan

8.4

Spot Score

VoxDesk

Streamline your calls, elevate your business.

Request a Quote

Add to compare

Product Description

Discover a revolutionary call center software, VoxDesk, designed to streamline your business operations and improve customer experience. Boost your call connects with advanced features like pre-recorded soundboards, automated voicemails, and customized call disposition. The powerful dialer with ...

Pricing

Starts from $9.99/Month when Billed Yearly, also offers free forever plan

8.4

Spot Score

Intalk.io

Boost sales and retain clients with ease.

Request a Quote

Add to compare

Product Description

Intalk is a cloud-based call center software solution designed for organizations of all sizes to help them increase sales and retain clients by delivering great customer service. With this call center software, you can handle a high volume of both inbound and outbound calls. This call center ...

Pricing

Free Trial available

Intalk.io offers custom pricing plan

8.3

Spot Score

Servetel

Streamline your customer communication effortlessly.

Request a Quote

Add to compare

Product Description

Servetel is an all in one cloud based contact center software that helps small and mid-sized businesses to optimize their customer communication through multi-channel communications. The software is suitable for companies of all sizes because it is scalable at affordable price. It comes with ...

Pricing

Free Trial available, Try Now

Servetel offers custom pricing plan

8.3

Spot Score

Dextr.Cloud

Boost customer satisfaction and sales with Dextr.Cloud.

Request a Quote

Add to compare

Product Description

Dextr.Cloud is a Web-based Call Center Software that helps your organization improve customer service, reduce costs and sell more. The cloud based software includes features for Sales & Service, Quality and Customer Care, Analytics and Reporting, Knowledge Base & Training Management and ...

Pricing

Free Trial available

Dextr.Cloud offers custom pricing plan

Best Call Center Software For Free

NextivaRECOMMENDED

Empowering businesses through advanced communication solutions.

NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous benefits, including real-time voice over IP (VoIP), integrated instant messaging, video calls and web ...

CloudTalk

Efficiently elevate call center performance.

CloudTalk, the call center software from InterVISTAS, helps contact centers work smarter and increase their bottom line. This cloud-Based contact center software is compatible with all telephony servers in the market today and provides intuitive solutions that help contact centers to answer ...

CircleLoop

Effortless communication, optimized customer experience.

CircleLoop is a call center software that provides a complete solution for managing customer interaction. It is designed specifically to support enterprises through cloud, providing an integrated real-time reporting with key performance indicators (KPIs) to ensure the needs of all stakeholders ...

Freshdesk Contact Center (Formerly Freshcaller)

Streamline customer service and boost sales effortlessly.

Freshdesk Contact Center is the ideal call center application for startups, enabling effortless customer service and sales. This cloud-based solution can be easily operational with no more than an internet connection and a web browser. Buy local phone numbers, mask your current number, and ...

Exotel

Elevate your contact center's efficiency

ExoTrack is an innovative solution for call centers and contact centers, which aims to improve the way contact center managers highlight the performance of their agents, by delivering real-time results (open cases rate, punctuality, volume of calls).

Zendesk Talk

Personalized service for efficient problem resolution.

Zendesk Talk is a telephone triage application that integrates with Zendesk to streamline problem resolution and provide customers with personalized service. This flexible tool is ideal for call center teams or help desks that field a mixed bag of issues, from general inquiries to complex ...

eVoice

Streamline your telemarketing with eVoice.

eVoice is an automated call center application that uses a Salesforce.com platform to organize, streamline, and automate all of your telemarketing processes. This software is designed with state-of-the-art technology, flexible plug-and-play features, and customizable action buttons to enhance ...

Call Center Studio

Streamline your call center operations with ease.

The Call Center Studio software suite offers a complete call center solution that features CRM, ACD, real-time interactive voice response (IVR), and predictive dialing. Also included is a built-in reporting module for detailed analysis of all call center trends and statistics.

ZIWO

Revolutionize your customer service experience.

ZIWO is recognized as the leading Cloud Contact Center Solution, making it the ideal tool for elevating customer service experiences. It not only enhances customer interactions with features such as CRM plugins, virtual phone numbers, call tracking, and number masking but also seamlessly ...

Truly

Engage customers in real-time with Truly.

Truly is real-time customer engagement software. Its architecture gives you the speed and capacity to serve thousands of customers, while delivering a consistent, consumer-grade experience. Truly's patented Real-time application suite continuously connects a customer to several Engagement ...

ChaseData

Unify your customer interactions with ChaseData.

ChaseData Customer Relationship Management software is a call center solution that packages sales and marketing, order entry management, billing, and telecommunications capabilities into one suite. The system claims to integrate all previously isolated applications into one unified customer ...

Freshcaller

Streamline your calls, elevate customer experience.

Freshcaller Call Center Software integrates a call center management system (CCM), CRM and customer self-service (CSS). It is a software that manages and follows customer calls, supports self-service applications and provides detailed customer information.

Knowlarity

Empowering Your Business with Seamless Customer Engagement

Knowlarity’s cloud-based solutions offer a secure, flexible, and automated platform that aids in digitizing a distributed workforce to run businesses across geographical boundaries. Deliver explicit customer experiences on multiple channels like Voice, Messaging, Video, and AI embedded tools ...

PrimoDialler

Streamline your call center with PrimoDialler.

The primo dialer software will help any call center become more productive and efficient. Manage your leads, prospects, email campaigns, tasks and notes all from a central location on your desktop. Easily reschedule appointments, use the built-in lead routing features to assign calls to agents, ...

YakoVoice

Revolutionize your communication and customer engagement.

YakoVoice is the next-generation unified communication, customer engagement and call center solution. YakoVoice continues to change the way companies serve agents and customers. Using YakoVoice's unique Automated Call Distribution (ACD), agents are dispatched based on service level agreements. ...

HoduCC

Efficient cloud contact centers with advanced multimedia capabilities.

HoduCC - The call center software for Cloud Contact Centers, hosted in the cloud, including customer web chat, live chat. HoduCC software can provide automated live chat with first line of support agents, in combination with advanced multimedia (web voice and video) call handling. Call ...

VoxDesk

Streamline your calls, elevate your business.

Discover a revolutionary call center software, VoxDesk, designed to streamline your business operations and improve customer experience. Boost your call connects with advanced features like pre-recorded soundboards, automated voicemails, and customized call disposition. The powerful dialer with ...

Intalk.io

Boost sales and retain clients with ease.

Intalk is a cloud-based call center software solution designed for organizations of all sizes to help them increase sales and retain clients by delivering great customer service. With this call center software, you can handle a high volume of both inbound and outbound calls. This call center ...

Servetel

Streamline your customer communication effortlessly.

Servetel is an all in one cloud based contact center software that helps small and mid-sized businesses to optimize their customer communication through multi-channel communications. The software is suitable for companies of all sizes because it is scalable at affordable price. It comes with ...

Dextr.Cloud

Boost customer satisfaction and sales with Dextr.Cloud.

Dextr.Cloud is a Web-based Call Center Software that helps your organization improve customer service, reduce costs and sell more. The cloud based software includes features for Sales & Service, Quality and Customer Care, Analytics and Reporting, Knowledge Base & Training Management and ...

Compare Top Products

Frequently Asked Questions (FAQs)

Nextiva
RECOMMENDED